The Riu Plaza New York Times Square offers the most comprehensive range of installations and services in the very heart of Manhattan. Situated in the renowned "Restaurant Row" surrounded by Broadway's most famous theatres. Just few steps away from emblematic locations such as Central Park, the Rockefeller Centre, Empire State, Carnegie Hall, the luxury boutiques on Fifth Avenue, and the iconic Times Square known throughout the world as the symbol of New York, characterized by it's entertainment and illuminated advertising displays. The hotel occupies 29 stories with an elegant avant-garde décor and first rate services guaranteeing an ideal stay in the Big Apple where you can enjoy the city’s fast-paced lifestyle and its fabulous culture and leisure. Would you like to experience the adventure of exploring New York and discovering all its districts and corners? The Hotel Riu Plaza New York Times Square is right next to the main metro lines, carrying you directly into upper and lower Manhattan as well as to the districts of Queens, Brooklyn, Staten Island and the Bronx. Its location, installations and services make the Hotel Riu Plaza New York Times Square the best choice for visitors to New York, whether on business or for pleasure.


Times Square
John F. Kennedy Int'l (JFK) Airport : 16 miles
LaGuardia Int'l (LGA) Airport : 10 miles
Newark Liberty Int'l (EWR) Airport : 16 miles

Property Information

Year Built: 2016
Last Renovation: 2016
Floors: 30
Total rooms: 647


Resort Details


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Hotel Advisories

Advisory The deluxe king room does not offer roll-aways.
Advisory Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Advisory A minimum mandatory hotel-imposed fee of $29 (plus tax) per room, per night, will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due. For a detailed description of what is included in the mandatory fee, please see hotel policies.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

Facility Fee: There is a mandatory hotel-imposed fee that is charged and collected by the hotel either at check-in or check-out.

Facility Fee Inclusions:

-WiFi high speed access through the hotel’s guest rooms and public areas for up to two devices per person.
-Two bottles of water in the room (no refill)
-Unlimited usage of the lobby area computers
-Access to the Fitness Center
-Luggage storage on arrival and/or departure up until 9:00pm

Inclusions are subject to change at any time without prior notification.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 6695 reviews
  • 5.0 star tripadvisor rating
    Amazing hotel with the best staff !

    I cannot recommend this hotel enough , the whole hotel is so clean , beautifully maintained and with excellent, knowledgeable and conscientious staff . My husband uses crutches and the staff went above and beyond to make sure he didn’t suffer. They made sure he didn’t have to stand and queue for breakfast , even bringing his coffee for him . Helping with our bags and generally looking after us . We had a rough two days when we first got to New York and ended up in two awful hotels for the first two nights . This hotel restored my faith in New York . If we did ever decide to come back to New York this would be where we would stay .

    May 18, 2024
  • 5.0 star tripadvisor rating

    Our stay was perfect. Close enough to Times Square, to restaurants and to the theater. Adding on the breakfast was perfect. The variety was great and service was perfect. Would definitely stay again and will suggest the RIU Times Square to friends.

    May 17, 2024
  • 4.0 star tripadvisor rating
    The Good, The Bad and the Unexpected!!!!

    New York hotels are devilously expensive and the Riu is no exception. The Riu is a very goof hotel but strap yourself in for several unpleasant surprises! Let's deal with the positives first! Then, I'll deal with the Negatives and finally the unexpected. Location is superb!! Only a 4 minute walk to Times Square and fabulous Restaurant Row is in the same street. You can also walk to some other great attractions from the hotel. At the Riu, breakfast is included and it is sumptuous, and you can really load up on it before you commence your day's activity. However, the Breakfast logistics can be a head-ache. ( Will explain later). The Riu is very clean, modern, has great security and also has a comfortable cocktail and bar area. There is also a very nice Coffee Shop there.The rooms are fairly basic but they are a comfortable size. Good TV and WIFI reception as well. We felt very safe and content there! And now the negatives!! Check-in is painfully slow. Many arrivals sit in the lobby looking sullen and bored as they await their room and seats in the lobby are almost fully occupied. We had a very long wait, believe me!! Your entry to the Breakfast room is a night-mare. The Lifts cannot cope with the breakfast traffic and you can be stranded for quite a long time. Then you wait in a fenced-off line for your admission to breakfast. It takes a long time. However, the breakfast itself is very good. A tip...Load up your water bottles in this room while you are there. A big saving in NYC. No tea/coffee facilities in your room. This was very disappointing, considering the high tariff at the hotel. Hotels throughout the world provide this for their guests. Maybe, hotel management can explain Why? Now , to the unexpected, the surprises!!! Can you believe, there is a resort fee of $35 US per night. They Never explained what it covered. ( I believe New York legislators are trying to amend this law.) Perhaps in future, it could pay for tea/coffee in your room for starters. Also, be warned, you pay $250 US as a deposit. Again, not sure why. Make sure you clear this expense before leaving. Having given you a forensic report on the hotel, my final summary is that we liked staying at the Riu and we had a a happy few days there. Yes, even despite the flaws and surprises, we will return.

    May 15, 2024
  • 2.0 star tripadvisor rating
    Basic hotel with nothing nice, no nice amenities

    Expensive hotel for zero benefits. My boyfriend made the booking, his flight from where he was on a business trip, was delayed 6 hours so I arrived beforehand and they made me wait in the lobby all this time , without allowing me to shower and rest in the room WE PAD FOR. He called them 3x asking to let me checkin, even put my name as second guest but still nothing. I work everyday from 5am online and i really needed that rest. They also dont offer any quiet space for guests, no other rooms or chill spaces like other hotels, instead everyone off the streets are crowded amongst the guests in the lobby area around the limited seats. Then, the next morning I asked could I use a computer room area or conference room area to make some online calls (without waking up people in my room) and they said I HAVE TO PAY for that room. So back to the crowded loud lobby again........ So what actually does this hotel offer other than just a bed for 200-300 dollars a night? NOTHING.

    May 15, 2024
  • 5.0 star tripadvisor rating

    Loved this place. I didn’t know about the tax on arrival but never mind. I loved New York and definitely be back and will stay at this hotel again. The food was beautiful at breakfast.

    May 13, 2024
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319