Resort Details
- "Fashion" Restaurant/Bar
- Grab & GoSnacks and drinks
- 24-hour front desk
- Accessible facilities†
- Concierge desk
- Exercise gym
- Housekeeping - daily
- Lobby
- Lounges/bars†
- Multilingual staff†
- Restaurant†
- Wireless internet connection in public areas
- Audiovisual Equipment†
- Business Center†
- Business Services†
- Copier†
- Dataport†
- Fax Machine†
- Meeting Facilities†
- Printer†
- Scanner†
- Speaker Phone†
- Telephone†
- Whiteboard†
- Wireless Internet Connection†
† Fees may apply
- Fitness center on-site
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
7741 reviews
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Apr 21, 20255 night stay
Hotel Riu Plaza Times Square did not disappoint. Staff were pleasant and friendly and met all requirements/requests. The cost was fair for being in Times Square and was close to everything we needed. We chose to walk mainly due to location apart from going to lower Manhattan which we booked an uber to and from. We traveled in a group of 8 adults staying in 2 rooms with 2 double beds and they were together which made it even easier for our stay. Rooms were clean and fully equipped with daily top ups/cleaner service. Was also left a card and small box of chocolates for my birthday as this was during my trip. Shower was great, beds were comfortable, hairdryer was provided and worked well but as expected wasn't like our own, small fridge in room was handy for juice/water storage, safe provided and also free WiFi which details are given out once booked into room. Amenities were great with our stay including the buffet breakfast which was amazing. Food was always fresh and topped up. Queue to get seated wad around 5 minutes for us and to get our food/tea and coffee 2 minutes maximum. They also brought me out a chocolate brownie with a candle and Riu Plaza photo prob on my first morning at breakfast as my sister had got me birthday attire to wear for the day.( Birthday was 7th April). There was also the grab and go café which had a selection of lite bites and drinks. This was convenient and fairly priced. A 5 night stay at the hotel, great welcome and assistance throughout stay, hotel also provided a hold area for baggage on our departure date so we could go for some final shopping that morning as did not leave til after 3pm to travel to airport saving us from either having to stay with out cases or take them with us to shops. I would 100% recommend the hotel.
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Apr 21, 2025
Fantastic hotel, location and staff
The hotel was really lovely. Staff were very friendly. Bedroom really comfortable. Buffet breakfast was amazing - so many choices.
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Apr 21, 2025
Amazing hotel, lovely staff and perfect location
We had a family suite for the five of us. Two large bedrooms and a huge bathroom with separate toilet. Happy hour in the hotel serving nice cocktails. Breakfast was great with lots of choice.
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Apr 20, 2025Chic and modern.
The best introduction to NYC as 1st timers.Location is a block away from Times Square and this meant the hustle and bustle could not be heard from our 22nd floor room. Our room slept 3 and we had 2 double beds. There was room for a small sofa and a desk. Thing to be mindful of is the glass wall in the bathroom.This separates the bathroom in the room.If anyone uses bathroom in night time , the whole room lights up.Plus there is only a sliding door. All the staff at the hotel are welcoming and friendly.The breakfast is amazing !!! Well worth staying at this chic and modern hotel.
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Apr 20, 2025
New York 50th Birthday trip
Great holiday, clean, friendly staff and great location. Room was a good size, the only issue was the frosted glass wall of bathroom. If you put the bathroom light on during the night it flooded the whole room with light.
- AdvisoryThe deluxe king room does not offer roll-aways.
- AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
- AdvisoryA minimum mandatory hotel-imposed fee of $29 (plus tax) per room, per night, will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due. For a detailed description of what is included in the mandatory fee, please see hotel policies.
- Check In: 3:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Facility Fee: There is a mandatory hotel-imposed fee that is charged and collected by the hotel either at check-in or check-out.
Facility Fee Inclusions:
-WiFi high speed access through the hotel’s guest rooms and public areas for up to two devices per person.
-Two bottles of water in the room (no refill)
-Unlimited usage of the lobby area computers
-Access to the Fitness Center
-Luggage storage on arrival and/or departure up until 9:00pmInclusions are subject to change at any time without prior notification.