Location
Times SquareProperty Information
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Resort Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Facility Fee: There is a mandatory hotel-imposed fee that is charged and collected by the hotel either at check-in or check-out.
Facility Fee Inclusions:
-WiFi high speed access through the hotel’s guest rooms and public areas for up to two devices per person.
-Two bottles of water in the room (no refill)
-Unlimited usage of the lobby area computers
-Access to the Fitness Center
-Luggage storage on arrival and/or departure up until 9:00pm
Inclusions are subject to change at any time without prior notification.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
7163 reviews-
Great Place
Love the location, the rooms, and the staff at this wonderful place. My daughters and I have been doing a Broadway trip for decades and, in these past few years, have made it and overnight two show trip. We have used the Hotel Riu Plaza twice now and it is so nicely located for what we do and enjoy. Minutes away from restaurants, the theatres, and Time Square, but quiet with very nice rooms. The staff are really helpful and accommodating. The breakfast is so well organized with just about any food you would want for this meal. We love it here.
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Good Hotel Great Location
Good Hotel and very well located. I enjoyed the bar next door which was very convenient. I was over for a football match and was solo. The hotel fulfilled all my requirements. I would say it was expensive by European standards but good value in Sweden.
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Enjoyable stay
Had a very enjoyable stay for my first trip to New York. Excellent location. Staff were all so friendly and helpful. Room was comfortable and clean. The only issue I did have was that the bathroom had no door and so there was a lack of privacy. Everything else was really good and I would definitely stay here again.
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Bad service and treatment, I do not recommend it
للأسف الفندق الغرف ضيقة جدا وسعرة جدا مرتفع الخدمة سيئة جدا جدا تم طلب منهم عمل تسخين بالمطعم لساندويش بسبب عدم توفر ميكرويف وللاسف رفضة الموظفة التي بالمطعم نصيحه الفندق سي جدًا من ناحية الخدمة والتعامل ولااوصي به Unfortunately, the hotel rooms are very small and the prices are very high. The service is extremely poor. We requested the restaurant staff to heat a sandwich since there was no microwave, but unfortunately, the employee at the restaurant refused. My advice is that the hotel is very bad in terms of service and treatment, and I do not recommend it.
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Fantastic stay with a couple of negatives
We have just returned from a lovely stay at this hotel. Pros: Staff friendly Close to Times Square Coffee shop open late Free WiFi A safe in the room Toiletries Fridge Security staff very helpful Loos in reception (need key card) Cons: No kettle but we knew this beforehand so no big deal and they had a coffee shop. Having to use the key card for the lift, it wasn’t a huge deal but our card didn’t work a few times. Queue for breakfast but this moved very quickly. Breakfast food options the same every day and not the best, it was very busy and tables close together. The room was very small but we weren’t in there much so it was ok. Lights were very bright in the room, no evening subtle lighting. It was either full blown bright lights or pitch black. Even lights by the bed were blinding. The corridors had pictures on the walls but it did feel very clinical and like you were in a prison block. It didn’t feel very homely. Reception was great but as soon as you entered the lift it changed to plain boring white corridors. Overall we would return to this hotel and enjoyed our stay.