Property Information
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Resort Details
General Policies & Fine Print
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Fantastic Experience, excellent services and perfect location
Hotel is at a great central location. It is clean, modern and has great facilities. The roof top bar is a highlight. The metro station is just outside the hotel and many of the sites are walking distance as well as close proximity to shops, restaurant and bars. This really is an ideal hotel for a break in Madrid
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Avoid this hotel
Very unhappy with this hotel. No water in the rooms, not enough towels as well in the rooms. I purchase a balcony room and as soon as you open the door part if the selling cover falls off. I booked a family room with three beds and when I went to check in they charged me extra for a person when I had already booked a family room with three beds. Dani the manager was not helpful in helping us feel welcome and helping us when we had already paid for a family room. I was expecting better costumer services from RIU hotel. Not impressed at all.
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Fab Mini break
Lovely Hotel in a great location the breakfast had lots of choice rooms lovely, Not enough staff in rooftop bar extremely slow to take drinks orders but Very quick to take money 20 mins to get served
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Amazing from start to finish!
A bottle of fizz left for us was a lovely touch the celebrate our 5-year dating anniversary! We had a fantastic queen room that was immaculate and cleaned daily. There was a gorgeous outdoor bathtub in the center of the room.... Just imagine// it was the perfect end to the day - New Year's vacation in Madrid, a beautiful view of the whole city, a warm bath and a glass of sparkling wine, talking to your loved one and a black and white movie in the background. Only the best memories from this trip. Highly recommended
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Great place to stay
Great hotel. Lovely staff. Wonderful security.I enjoyed staying here, in fact when I go back to Madrid I intend to stay here. Even the location was excellent. Can’t say enough good things. Breakfast was a real delight, huge selection. Don’t skip going for a drink to the top to get great views of Madrid