Resort Details
- 360º BarLobby BarSky BarRooftop Bar
- Cervantes RestaurantVaried buffet and live cooking stations.
- El Edén TapasOn the 26th floor.
- Deluxe Twin - Bed & BreakfastBedding: 2 twin beds.Bedding Requests are not guaranteed. They are based on availability upon check-in.
Maximum Occupancy: 2 Adults, Child 1, Total 3.- Hair Dryer
- In-Room Safe
- Satellite television
- Telephone
- Wireless internet connection
- Deluxe King - Bed & BreakfastBedding: 1 king bed.Bedding Requests are not guaranteed. They are based on availability upon check-in.
Maximum Occupancy: 2 Adults- Hair Dryer
- In-Room Safe
- Satellite television
- Telephone
- Wireless internet connection
- Deluxe Superior King - Bed & BreakfastBedding: 1 king bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Maximum Occupancy: 4 Adults, 2 Child, Total 4.- Hair Dryer
- In-Room Safe
- Satellite television
- Telephone
- Wireless internet connection
- Deluxe Superior 2 Beds - Bed & BreakfastBedding: 2 twin beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Maximum Occupancy: 4 Adults, 2 Child, Total 4.- Hair Dryer
- In-Room Safe
- Satellite television
- Telephone
- Wireless internet connection
- DLKV - Deluxe King Vista - Bed & BreakfastBedding: 1 king bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Maximum Occupancy: 2 adults- Hair Dryer
- In-Room Safe
- Satellite television
- Telephone
- Wireless internet connection
- DLKT - Deluxe King with Terrace - Bed & BreakfastBedding: 1 king bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Maximum Occupancy: 2 adults- Hair Dryer
- In-Room Safe
- Satellite television
- Telephone
- Wireless internet connection
- DSKV- Deluxe Superior King Vista - Bed & BreakfastBedding: 1 king bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Maximum Occupancy: 4 adults,2 child, total 4.- Hair Dryer
- In-Room Safe
- Satellite television
- Telephone
- Wireless internet connection
- DSKT - Deluxe Superior King with Terrace - BBDSKT - Deluxe Superior King with Terrace - Bed & Breakfast
Bedding: 1 king bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Maximum Occupancy: 2 adults- Hair Dryer
- In-Room Safe
- Satellite television
- Telephone
- Wireless internet connection
- DFK - Deluxe Family King - Bed & BreakfastBedding: 1 king bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Maximum Occupancy: 4 adults,2 child, total 4.- Hair Dryer
- In-Room Safe
- Satellite television
- Telephone
- Wireless internet connection
- DFT - Deluxe Family 2 Beds - Bed & BreakfastBedding: 1 king bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Maximum Occupancy: 4 adults,2 child, total 4.- Hair Dryer
- In-Room Safe
- Satellite television
- Telephone
- Wireless internet connection
- SJKT - Junior Suite with Terrace - Bed & BreakfastBedding: 1 king bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Maximum Occupancy: 2 adults- Hair Dryer
- In-Room Safe
- Satellite television
- Telephone
- Wireless internet connection
- 24-hour front desk
- 24-hour room service*
- Concierge desk*
- Conference facilities*
- Elevators
- Housekeeping - daily
- Internet services
- Laundry/Valet service*
- Luggage service*
- Meeting rooms*
- Please contact the hotel for additional information.
* Fees may apply
- Fitness center on-site *
- Gym *
- Nightclubs *Live music or DJ
- Pool *
* Fees may apply
Property Information
Customer Ratings & Reviews
TripAdvisor Traveler Rating
4713 reviews
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Nov 09, 2026Perfect location, Perfect Amenities, Friendly Team
This hotel exceeded my expectations. From the rooms to the amenities to the RIU team! Special acknowledgment to Osvaldo. Whether coming or going, he was always friendly and a welcoming face! I didn’t make the wrong choice when choosing this hotel at all. For me it was the perfect location, walking distance to everything desirable including the Royal Palace. And the Metro was steps away from the entrance which was favorable for travel. I wouldn’t hesitate to stay here again if my travels ever bring me back to Madrid (and I hope they do!) And the complimentary breakfast made it all that much better!
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Nov 09, 2026
The best place for stay in Madrid
The hotel is amazing, there is very beautiful terrace with view, the rooms are very clean and the food was perfect
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Nov 08, 2026
excellent
Everything at the hotel is excellent. Especially the breakfast was excellent and big surprise to us. We also very thankful for the help of reception staff.
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Nov 08, 2026Location, location, location
I’m not sure there is a better location in Madrid than this hotel. It’s important to note, this is a huge hotel and can feel like a bit of a cattle market. A very organised and well-run cattle market - but a cattle market nevertheless. If you are looking for boutique personal service - this isn’t for you. Rooms are of a decent size for a major city. Clean, modern, and a good level of housekeeping. Breakfast is busy, but it runs well. Food is of a decent quality. The rooftop is very cool and a tourist attraction in itself. Make sure to take advantage of the morning hours that are for hotel guests only. Location as I’ve said is perfect; and worth staying for that alone.
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Nov 05, 2026
Excellent stay
Amazing stay, best part was the rooftop 360 bars. Amazing that you can use without booking ect. Very clean hotel. Only downside was we had a night time flight but you can only use hotel bars ect until 1pm so we had to go out of the hotel all day until the airport.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.