Experience a world of comfort and convenience during stays at this expansive resort. Spread amidst lush tropical gardens and a beautiful beach, guests to this popular resort enjoy an impressive selection of restaurants, extensive activities, exciting entertainment and family-friendly amenities including a kid’s pool, mini-club and playground. From sun-up to sun-down, there is something for everyone at this romantic island getaway.


Punta Cana - Beach
Punta Cana, Dominican Republic (PUJ) : 16 miles

Property Information

Year Built: 2006
Floors: 4
Total rooms: 676


Resort Details


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Hotel Advisories

Advisory Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.

Hotel Spring Break Policies - Student Groups / Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 2733 reviews
  • 5.0 star tripadvisor rating
    Relax and happy thoughts.

    I’ve been here a few times. Amazing vacation. Every time. Rijo, Ruth, anie and Michael made the trip that much better. And of course her. She’s amazing since day one. We will be back together for a vacation next time. Beautiful beach and maxing property. Clean and up to date.

    Dec 02, 2023
  • 4.0 star tripadvisor rating
    Good family destination

    What we loved- beach, pools, evening shows, ambience, water-park, clean rooms, bar and good service. what we wish were better- food (for south Asians the food was a bit bland). Shopping options (you have to book a cab, inhouse stores are exorbitant), in-room entertainment (mostly spanish channels)

    Dec 01, 2023
  • 1.0 star tripadvisor rating
    Traveler beware read below

    Day three into my stay at the Riu palace punta cana. One reason my family always comes is customer service in Dominican Republic. This time the customer service at the reception with Luis was terrible. After dozens of trips to the island over the years I was offered zero flexibility and zero service. I booked a room with a tub due to having a baby with us and this was “not available”. They wanted to charge me $692 as an upgrade for a TUB. Needless to say this will unfortunately be my last trip to the Riu in any country as when I travel I’m looking for comfort, service, and hospitality.

    Nov 30, 2023
  • 5.0 star tripadvisor rating
    Wonderful Vacation!!!

    We had an awesome time. Everyone was friendly and helpful. It was very clean. A big shout out to Victor in the Sports Bar and Ariel! They were above and beyond in service and friendliness 😊Room service was great too! We met people from around the world!! I will come back!

    Nov 29, 2023
  • 5.0 star tripadvisor rating
    Relaxing in the Sun

    A lovely relaxing 10 days. We were lucky to be served in the main dining room by Arian and Juan 1. What a team, excellent service with great sense of humour. We only ate in two of the speciality restaurants, as in our opinion the food was better in the main buffet. The hotel is spotless, nice to have white tablecloths and shiny cutlery and glasses. Super shower with plenty of very hot water plus plenty of shower gel, shampoo, conditioner and body lotion. Evening entertainment was not possible every night due to rain, but the dancers put their all into what we did watch.

    Nov 29, 2023
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319