Experience a world of comfort and convenience during stays at this expansive resort. Spread amidst lush tropical gardens and a beautiful beach, guests to this popular resort enjoy an impressive selection of restaurants, extensive activities, exciting entertainment and family-friendly amenities including a kid’s pool, mini-club and playground. From sun-up to sun-down, there is something for everyone at this romantic island getaway.

Location

Punta Cana - Beach
Punta Cana, Dominican Republic (PUJ) : 16 miles

Property Information

Year Built: 2006
Floors: 4
Total rooms: 676

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Resort Details

Amenities

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Activities

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Hotel Advisories

Advisory Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 18
General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.

Hotel Spring Break Policies - Student Groups / Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 2369 reviews
  • 5.0 star tripadvisor rating
    Riu Palace Highly Recommended

    Fabulous trip to Riu Palace Punta Cana. 4.5/5 stars. Had a fantastic time with my husband. Beautiful location, breathtaking beach, great pools, excellent food ( so many choices!) at a La carte and buffet, towels plentiful at any time of day, lovely cafe, clean - there are always people around cleaning, polite and attentive staff, friendly and welcoming, and clean comfortable rooms. Special thanks to Carlos- restaurant manager (mainly at the Japanese restaurant) and breakfast buffet staff who greeted us with warmth each time they saw us. A couple of points of interest. We came to relax and we’re able to do that although there are plenty of opportunities to party and dance in the in the huge Riu complex as well as a casino. So you can have both or either way. Something for everyone. There is nightly music , some dancing and shows every night in the theatre area where everyone gathers for drinks and entertainment. Although it is outdoors, the problem for me was the smoking - unless you found a lucky spot you would inhale second hand smoke. We enjoy parasailing which we booked through nexus tours. Loved it! Tip-there are people on the beach daily offering parasailing within the hotel area. Through nexus we had to travel by bus to another beach. Advantage to that was seeing more of the area outside the Riu complex which was interesting. Still a very enjoyable activity. Highly recommend! Would definitely come back.

    Jan 27, 2023
  • 5.0 star tripadvisor rating
    (4.5 stars) One of the better all-inclusives I've been to

    Overall, this is one of the better resorts I've been to. Would not hesitate to return and would definitely recommend. The resort itself is beautiful - everything from the buildings to the grounds to the beach. The layout is great - it's only a short walk from the rooms to the pool, beach or lobby/restaurants. Service everywhere was excellent. The staff are extremely hard-working and very welcoming. Food/drinks were good, particularly the restaurants as well as the poolside grill. During the day, the animation team does a great job, though it does get a bit repetitive. The evening shows I attended were just OK. The RIU parties were very fun. The only (very minor) annoyances: Toilets do not flush all that well and the toiletry products are hard to use as the bottles are too firm. Overall, top notch.

    Jan 23, 2023
  • 4.0 star tripadvisor rating
    Riu Palace

    Good Service @ pool bar
Lobby bar awesome. 
Restaurants were good. 
Reception & cleaning service not good at all. 
Towels old 
Shower cap asked so many times, 
No laundry bags
Sheets change request- neglected. 
Bath gel bottles so hard to squeeze. 
Same entertainment every night, Only dancing every day. Bathroom flushes terrible, had to keep on holding to flush everything away. 
Riu party was fun. 
Have been to so many Riu but this one was somewhat a bad experience. Beautiful hotel though. 
Pool Bar service was great! Olvis was awesome. 
Breakfast area- Carlos very nice. 
Japanese Restaurant manager Carlos Miguel awesome. 

Rosemary - customer service 
Luiso - pool manager 
Olvis - pool server 
Carlos Miguel - Yokohama 
Juan Carlos - breakfast/Yokohama all were amazing

    Jan 22, 2023
  • 5.0 star tripadvisor rating
    Luxury all inclusive hotel - lots to do

    Beautiful hotel and fantastic service. The variety of restaurants makes this hotel well worth the price. The junior suites are clean and spacious. The riu party (4 days per week) was so much fun, but if you didn’t go looking for it you wouldn’t be disturbed by it. The casino wasn’t our scene but worth checking out, The hotel transport truck to it is fun! Lovely walk through the hotels and beach walk. The cocktail bar is a wonderful chill out zone. We stayed at the bambu last Christmas which we enjoyed, but the palace is definitely that in comparison. Big recommendation for this one.

    Jan 21, 2023
  • 5.0 star tripadvisor rating
    Best All Inclusive in Punta Cana

    RIU Palace Punta Cana is by the far the nicest hotel on property. My boyfriend and I were traveling together and wanted to experience the all inclusive lifestyle. We are so happy with our choice to come here! The crowd was a great mix of 20s-50s and not that many kiddos running around so a great place for adult families or couples. Included in the package is airport pick up and drop off so no need to stress about that. The staff was amazing, kind and thoughtful. Honorable mention to Romanita, Gustavo, Darlyn and Alfredo for making our time there more enjoyable! After the first day they started to recognize us and would have our coffee ready in the morning. The bartenders would remember our drink order and be ready to make that for us also. You can ask for a fun special drink that isn’t on the menu. There were so many fun activities to do throughout the day like bingo, water polo, water sports, and entertainment at night. The pool parties were extremely fun also! The hotel was clean and our rooms were taken care of each day with fresh towels. The mini bar was added to each day with whatever you request. Being an all inclusive, the quality of food is always questionable but the food was amazing here. Our favorite was the steak house and the Japanese restaurant. The Italian was great also! No matter what you order, it will be amazing. The lobster was the best I have ever had. You don’t get bored of the food since there are so many options for dinner. My only complaint is people will reserve chairs at the pool and beach so be ready to go down early and stake your spot! Also, there is a small period in the afternoon between transitioning from lunch to dinner where food is not available so be prepped for that. Overall the best vacation spot I have been to!

    Jan 20, 2023
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319