Resort Details
- Various Lounges/Bars- Perico Chicote Lobby piano Bar
- Los Rosario Lounge Bar with terrace
- Sports Bar (24-hours)
- La Plaza Pavilion bar
- Sauna, Pool and Swim-up Bar - Various Restaurants- Krystal Fusion restaurant- La Altagracia Grill-Steak house, dinner only- La Bodega Spanish Rodizio, dinner only- La Isabela Main Restaurant restaurant-Buffet style with terrace- Luigi Italian Restaurant, a la carte dinner only- Yokohama Japanese restaurant, dinner only
- Pool Snack bar and restaurant- Room service with continental breakfast and snacks
Some restaurants may only operate on select schedules and may expect appropriate dress. Consult the hotel for hours of operation and dress codes.
- Junior Suite
View - Garden view.
Bedding - 1 King bed or 2 double beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits - 2 Adults, 2 Children or 3 Adults, 1 Child.
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathrobe
- Bathroom amenities
- Ceiling fan
- Coffee/Tea Maker
- Direct dial phone number
- Dual sinks, hair dryer and make-up mirror in the bathroom
- Hair Dryer
- Minibar
- Safe
- Shower
- Telephone
- TV
- 2 Bedroom Junior Suite
View - Garden view.
2 rooms connected a private hallway with an exterior door.
Bedding: Each room: or 2 double beds or 1 king size bed, some with sofa-bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits - 6 Adults, 2 Children.
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathrobe
- Bathroom amenities
- Ceiling fan
- Coffee/Tea Maker
- Direct dial phone number
- Dual sinks, hair dryer and make-up mirror in the bathroom
- Hair Dryer
- Minibar
- Safe
- Shower
- Telephone
- TV
- Wireless Internet Access
- Junior Suite Tropical View
View - Courtyard view.
Bedding - 1 King bed or 2 Double beds
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits- 2 Adults, 2 Children or 3 Adults, 1 Child.
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathrobe
- Bathroom amenities
- Ceiling fan
- Coffee/Tea Maker
- Direct dial phone number
- Dual sinks, hair dryer and make-up mirror in the bathroom
- Hair Dryer
- Safe
- Shower
- Telephone
- TV
- Suite
View - Courtyard view or Ocean view
Bedding - 1 king size bed.
Occupancy limits- 2 adults.
- Air conditioning
- Alarm clock
- Bathrobe
- Bathroom amenities
- Bathtub
- Ceiling fan
- Coffee/Tea Maker
- Direct dial phone number
- Dual sinks, hair dryer and make-up mirror in the bathroom
- Hair Dryer
- Minibar
- Safe
- Shower
- Telephone
- TV
- Suite Ocean View
View: Ocean View
Bedding: 1 king size bed.
Occupancy Limits: 2 adults.
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathrobe
- Bathroom amenities
- Bathtub
- Ceiling fan
- Coffee/Tea Maker
- Direct dial phone number
- Dual sinks, hair dryer and make-up mirror in the bathroom
- Hair Dryer
- Minibar
- Safe
- Shower
- Telephone
- TV
- Wireless Internet Access
- Junior Suite Ocean View
View: Ocean View
Bedding: 1 king size bed.
Occupancy Limits: 2 adults.
- Air conditioning
- Balcony/Lanai/Terrace
- Bathroom amenities
- Coffee/Tea Maker
- Direct dial phone number
- Dual sinks, hair dryer and make-up mirror in the bathroom
- Hair Dryer
- Iron and Ironing Board
- Minibar
- Satellite television
- Shower
- Telephone
- Widescreen TV
- Wireless internet connection
- Accessible Junior Suite
Wheelchair accessible and equipped with roll-in shower and handrails.
Bedding: 2 double beds.
Occupancy Limits: 2 Adults, 2 Children or 3 Adults, 1 Child.
- Air conditioning
- Balcony/Lanai/Terrace
- Ceiling fan
- Direct dial phone number
- Dual sinks, hair dryer and make-up mirror in the bathroom
- Hair Dryer
- In-Room Safe
- Iron and Ironing Board
- Minibar
- Satellite television
- Shower
- Wireless Internet Access
- 24-hour front desk
- 24-hour room service
- Babysitting,Offsite*
- Baggage hold
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- Concierge desk
- Elevators
- 24-hour front desk
- 24-hour room service
- Babysitting, Offsite*
- Baggage hold
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- Concierge desk
- Elevators
- Exercise gym
- Free parking
- Game room
- Golf, Offsite*
- Housekeeping - daily
- Laundry/Valet service*
- Lounges/bars
- Meal Plan Type: All Inclusive
- Pool
- Restaurant
- Safe deposit box
- Sauna
- Shopping mall*
- Spa*
- Tennis court
- Tour/sightseeing desk
- Wakeup service
- Water sports*
* Fees may apply
- Children's poolThere is 1 children's pool on-site.
- Children's program, onsiteDaytime entertainment program for children.
- Direct access to a beach
- Fitness center on-site
- Gambling *Casino at neighboring resort.
- Hot tubThere are 2 outdoor hot tubs.
- Motorized Water Sports *- Banana boat
- Parasailing- Water ski
- Deep sea fishing - Non-Motorized Water Sports- Windsurfing
- Paddle boat
- Snorkeling gear
- kayaking - PoolThere are 2 pools on-site. Outdoor Swimming pool with integrated jacuzzi and area beverage service. This property has swim-up bars.
- Sauna
- Spa *
- Steam bath
- Tennis courtThere are 4 tennis courts on-site.
- Golf *There is a golf course located within 10 miles of the property.
* Fees may apply
Property Information
Customer Ratings & Reviews
TripAdvisor Traveler Rating
4204 reviews
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Oct 22, 2026Property review
The property is appealing, though the room carries a sewage odor. The bathroom shower contained hair, and the bed felt exceptionally firm.
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Oct 21, 2026Bad experience.
It started off okay me and my partner arrived end of September started off okay we had to carry our suitcases all the way to our room 5 star hotel and we didnt even get help my partner was struggling with hers as it was damaged no one came to help us and we got told we had no one to help we stayed in 4 star were they litteraly took us all the way not this hotel my partner got spoken like crap at the hotel a man called seol pushed his fingers in my partners face because he couldn't understand english it took me litteraly 4 times to see 4 different managers to sort it out no respect whatsoever. Mini bar the amount of times I had to keep asking because it never got filled and it took them 4 hours to come and fill it absolute joke I wont be staying at a riu again especially the reception staff aren't helpful barely tell you what's actually on in the hotel or were the main restaurant is for breakfast wont be coming here again dont pay all that money to be spoken to like crap and the service was terrible from the start.
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Oct 21, 2026Excellent
It was a wonderful time at a fantastic hotel. We had booked a different hotel, which turned out to be a terrible choice, so we moved to Riu Palace Punta Cana. This turned out to be an ideal choice.
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Oct 19, 2026Lovely place to stay
Staff were very attentive, hotel lovely, rooms very clean and comfy. Food was good. Would definitely come back
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Oct 15, 2026
Dissappointing
Came to this hotel 7 years ago and it was great however this time it was dreadful. The swim up bar was filthy and the barmen are happy to repeatedly give out drinks even when it was clear that people were all over the place, passing out in the pool and having to be dragged out and wheelchaired back to rooms. Why did they keep serving? This clearly led to people arguing and fighting. There doesn't seem to be any rules with people playing their own music even though it states not to. Children were also allowed in and it really isn't a place where children can witness what we did. The first room 3050 was filthy however the Tui rep soon got us moved to a much nicer room 1056. I thought the food was very average and mostly not hot. Cleanliness in the hotel was good but a lot of attention was made to the lobby and bar. The themed restaurants were a let down too, I will not be returning!
- AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.
Hotel Spring Break Policies - Student Groups / Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year.Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel. - Pet Policy : Pets Not Allowed
- Early Departure Policy
- Early Departure Penalty:1 NightApplies: Sunday - Saturday 01May25 - 23Dec26
- Early Departure Penalty:1 NightApplies: Sunday - Saturday 24Dec26 - 31Dec50