The Riu Palace Peninsula is located in the heart of beautiful Cancun. The property is situated on a dazzling stretch of white sand beach and framed by tropical vegetation and crystal clear turquoise water.  Enjoy a day of relaxation by taking care of your body in the Renova Spa with a variety of treatments to chose from. Also the hotel offers sauna, jacuzzi and swimming pools, where sunbathing with a cocktail is a must.  Enjoy the gym, sport activities, volleyball, and also water sports including windsurfing, kayaking and snorkel.  Adults won't feel bored thanks to the live shows, music, and other entertainment during the day and night.

Location

Cancun - Beach
Cancun, Mexico (CUN) : 15 miles

Property Information

Year Built: 2011
Floors: 20
Total rooms: 562

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Resort Details

Amenities

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Activities

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Hotel Advisories

Advisory ***Important Information For Our Guests*** Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
Advisory Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Advisory The state of Quintana Roo will be charging a sanitation tax of $76.00 MXN (approx. $5 USD) per night per room occupied. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.

Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Service Charges
Maid: Included in vacation price.
Bellman: Included in vacation price.

*Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.*

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 8554 reviews
  • 5.0 star tripadvisor rating
    Great as usual

    This is the 10th time we’ve been to the peninsula and the reason we keep going back is we are always treated especially well from the time we arrive till we leave. Can’t say enough good things about the people who work there. Will be back in November

    May 20, 2024
  • 5.0 star tripadvisor rating
    SIMPLY AMAZING

    We stayed here from May 9 to 16th 2024 and can't say enough about our stay. The beach, the pools, room, food, service and cleanliness was simply incredible. We have stayed at many resorts over the years, including many Riu Properties, and this is by far our favourite. As a matter of fat, given all of our travels, we have never taken the time to give a review but the superiority of this hotel made us compelled to do so. We will definitely be returning with our friends and family. We highly recommend it. Although all staff were amazing, we really need to give a huge shout out to 2 staff in particular. First is Rocio. She helped us through a slight issue (our fault...not the hotels). She went above and beyond to make sure that we were looked after. She was attentive, helpful and extremely professional. Thank you Rocio. And 2nd, and most importantly Frank from the front desk. This man is simply incredible. He was engaging, helpful, polite and extremely professional. He deserves huge accolades for his exemplary care and concern for his guests. He was a huge contributing factor in making our stay a truly memorable one. Thank you Frank!! Because of you....we will be back with friends and family. See you soo! Art(ero) and Susanne

    May 20, 2024
  • 5.0 star tripadvisor rating
    Amazing honeymoon!

    My partner and I have just returned from our 2 week honeymoon here and we absolutely loved it. The food is good and there’s always plenty of options, shout-out to Elevit and Bryuan and also Diego at the lounge bar. There were a few themed restaurants, the steak house was our favourite. Our room was lovely, we did have to change a few days in due to the door handle not working but they gave us another room with a better view so it was all good. The Riu parties were good but after 2, they get a bit samey and the music is exactly the same playlist every time, but definitely still worth going at least once! The evening entertainment wasn’t the best, El Divo (I think they wre called) were probably the best act we saw, I think they focused mainly on the Riu parties in the evenings. The entertainment staff work SO hard, all day providing fun and games around the pool they really were excellent, shout-out to Fernando and Brian! We also did Coco Bongo and we booked the gold package through Tui and we absolutely loved it, just eat before you go! We also did Xplor booked through Tui, would recommend if you like zip lining and water slides We visited Isla Mujures, we did this on our own direct at the ferry port (5 min walk from the hotel) but remember to take your driving license if you want to rent a golf buggy over there! Also the hotel is so clean! Overall, would definitely return :)

    May 20, 2024
  • 4.0 star tripadvisor rating
    So good!!

    Wish we would have planned more! The food was good… the buffet especially, lots of options… I would definitely try another one of Riu’s hotels…

    May 19, 2024
  • 4.0 star tripadvisor rating
    Great place to stay

    The stay was great, the food was excellent, service was great, I didn't know children stayed at the resort that was a surprise also, but again I had a great stay.

    May 19, 2024
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319