The Riu Palace Peninsula is located in the heart of beautiful Cancun. The property is situated on a dazzling stretch of white sand beach and framed by tropical vegetation and crystal clear turquoise water. Enjoy a day of relaxation by taking care of your body in the Renova Spa with a variety of treatments to chose from. Also the hotel offers sauna, jacuzzi and swimming pools, where sunbathing with a cocktail is a must. Enjoy the gym, sport activities, volleyball, and also water sports including windsurfing, kayaking and snorkel. Adults won't feel bored thanks to the live shows, music, and other entertainment during the day and night.
Location
Cancun - BeachProperty Information
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Resort Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.
Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Service Charges
Maid: Included in vacation price.
Bellman: Included in vacation price.
*Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.*
- Early Departure Penalty: 1 Night Applies: Sunday - Saturday 04Jul24 - 23Dec26
- Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec25 - 30Apr26
Customer Ratings & Reviews
TripAdvisor Traveler Rating
8927 reviews
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Jan 14, 2025Fantastic Resort
The staff was very friendly and accommodating! They made my birthday feel very special! The food and the drinks were great as well. There were a lot of different options so you could eat whatever you wanted. The rooms were very clean and surprisingly quiet. The mattress in my room was a little more firm than I would've liked it, but it was comfortable enough to get some sleep. I highly recommend staying at this resort for your trip to Cancun!
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Jan 13, 2025Great choice for family vacation!
We visited as a family of 3 including one teenager. Resort overall was very nice: beautiful, well-maintained, attentive staff and truly all-inclusive with good food and drinks. Grounds are well kept and beautiful! Has its own nice beaches and next door to another RIU hotel that you can walk to. Room was spacious and quiet, with very large shower. Balcony view was excellent. Mattress, pillow and bedding were average. Friendly and helpful staff. Staff responded quickly to our requests. Lots of staff around pool and beach area and plenty beach space and loungers. Pools were wonderful but for winter visitors, only a couple pools are heated. Good variety of restaurants and food choices, although limited menu at specialty restaurants. Many daytime activities are outdoor near pool and beach, and often aimed at kids. Probably works well for families with younger kids to pre-teens. Need a wider range of evening entertainment for a wider range of ages. Also, times and locations of activities listed on the app wasn't always accurate. Overall, we really enjoyed our stay and would gladly visit the RIU Palace Peninsula again!
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Jan 13, 2025
New Year 2025
I absolutely loved our stay! We were lucky enough to have Steve Aoki at the Pink Riu Caribe party, that was so much fun, and yes, I was caked :) The staff was fantastic and went above and beyond all my expectations. I have 3 negatives: the entertainment team at the pool was not as interactive with the guests as other RIU Resorts, the rooms were slightly outdated and the "hands on" utensils at the buffets kind of grossed me out. I witnessed too many people touching and leaving the serving utensils in the dish.
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Jan 13, 2025
Cancun trip
The Riu Palace is a great hotel, the service was second to none, the rooms were good, clean and well kept. The pools were too cold to swim a lot of the days, the wind was really unconformable some days. Service around the pool was excellent, food at buffet was really good with lot's of options. I have stayed at 15+ all inclusive resorts and this was one of the better hotels Cancun is just not my preferred location.
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Jan 13, 2025
Good Service
The service was excellent, and the staff were very friendly and attentive. We received great service, and they even helped us upgrade our room, which was fantastic! However, the room was a bit outdated, and the facilities were slightly old. Other than that, everything was great! The location is also very close to the ferry terminal for Isla Mujeres.