Resort Details
- Fusion restaurant (Krysta)à la carte
Reservation required. - Grill (Pepe's Food)
- Main restaurantBreakfast Buffet - Varied buffet with live cooking stations and Cava.Lunch Buffet - Buffet with live cooking stations and assorted desserts.Dinner Buffet - Buffet with live cooking stations. Vegetarian options available. 2 x per week themed buffet.
- Various bars and loungeslobby barlounge barpoolside bar
- Air conditioning†
- Free Wi-Fi†
- Front desk†
- Laundry Facilities†
- Parking†
- Pool†
- Wi-Fi†
† Fees may apply
- Children's program †Children's entertainmentChildren's poolChildren's playground
- Golf †
- Gym †
- Pool †2 outdoor pool1 Children pool
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
1718 reviews
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Apr 11, 2026FANTASTIC HOLIDAY
An excellent hotel that is first class in all aspects of the service it provides. We can not fault this place as it provides excellent value for money coupled with great food and drink, clean and comfortable rooms and really nice and helpful staff.
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Apr 11, 2026Could do better, but lovely overall
Second time here in 3 years. And we are happy to say, this hotel is great in many ways and but it also could do much better. Its not a cheap hotel. However, the all inclusive has slipped a little. The cocktails are made in a machine and are very syrupy. There could be fresh options available but I doubt they want staff standing there making cocktails. When you pay for all inclusive in a top hotel, you want top quality. The food is good for an all inclusive, you can't beat a Riu for its all inclusive food. We had a meal in the Krystal restaurant but the quality was far less than last time. We have stayed in different Riu Palace hotels and you get different experiences, i feel Riu should have a blanket approach to offer the same experiences across all the Riu Palace hotels. Why have a brand name with different experiences. The rooms and dining areas are feeling a little dated, they need some new furniture and maybe some fresh new colours. Its almost like a hospital feel. The hotel isnt adults only but I feel they could offer an adult only zone on the smaller poolside. The entertainment is very low key, they could offer more. The late checkout is an absolute joke. €20 per person, per hour!! This is seriously taking advantage of families that might need to keep a room for longer. It would've been cheaper to book an extra night. Yes they have a great shower room, but that price is outrageous. One last thing to say, which is selfish. It was our honeymoon. We didn't get a bottle of anything, a towel love heart or absolutely nothing in our room to say congratulations. I think this is the only hotel to offer any form of a congratulations for a honeymoon. We were a bit disappointed.
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Apr 02, 2026
Just simply great
What can I say… skilled personnel, tasty food and great rooms. Very convenient location. Feels like 5*.
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Apr 01, 2026
Great hotel with no reservations
What can i say that hasn’t been said already riu palace palmeras is fantastic.I have mobility problems and use a rollator to get around and sometimes need a bit of extra help with it there was always a member of staff to help when needed. I would like to make a special mention to name but a few of which there are many, David and Fina on reception and our excellent room attendant room 508 .Food excellent and varied menu lunch and dinner,table service for drinks absolutely no restrictions on top ups. Our room was spotless good size with a spacious balcony and bathroom. Weather, not down to Riu returned to the Gran Canaria normal on the day after we arrived after a week of continuous rain . Thanks to all.
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Mar 28, 2026
Excellent Hotel
Wonderful hotel and very attentive staff. The one area where improvement could be made is in the labelling of foods as my wife and I are both Coeliac and needed to know which foods contained gluten as we can only have Gluten Free. Sometimes this caused a slight problem although the staff were very keen to help.
- Check In: 3:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 16
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.