Resort Details
- DunasMain restaurant
- El OasisPoolside restaurant/Theme restaurant
- KrystalFusion restaurant
- Lobby bar/ lounge barBellini
- Poolside barMustafa
- Double Room Standard - Half BoardFormerly (Double Standard Balcony - Half Board) 09/27/2024
Bedding: 2 twin beds or 1 queen bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy: Max. 3 adults- Air conditioning
- Balcony/Lanai/Terrace
- Bathroom amenities
- Hair Dryer
- Double Room Sea View - Half BoardFormerly (Double Sea View Balcony - Half Board ) 09/27/2024
Bedding: 2 twin beds or 1 queen bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy: Max. 3 adults- Air conditioning
- Balcony/Lanai/Terrace
- Bathroom amenities
- Hair Dryer
- Suite Junior - Half BoardFormerly (Junior Suite Garden View Balcony - Half Board ) 09/27/2024
Bedding: Queen size bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy: Max. 3 adults- Air conditioning
- Balcony/Lanai/Terrace
- Bathroom amenities
- Hair Dryer
- Superior Junior Suite - Half BoardFormerly (Junior Suite Garden View Superior - Half Board ) 09/27/2024
Bedding: Queen size bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy: Max. 3 adults- Air conditioning
- Balcony/Lanai/Terrace
- Bathroom amenities
- Hair Dryer
- 24-hour front desk*
- Fitness Facilities*
- Housekeeping*
- Laundry Facilities*
- Parking*
- Pool*
- Steam bath*
- Wireless internet connection in public areas*
* Fees may apply
- Golf *
- Gym *
- Pool *2 Outdoor pools
- Beach *Playa del Inglés beach : Distance - 800 m approx from the hotel.
* Fees may apply
The hotel is located in the southern area of Gran Canaria between Playa del Inglés with its wide sandy beach and
Maspalomas, with its impressive dune landscape. It is situated in a quiet area although there are bars, boutiques and
shopping centre nearby. The 6 km-long, level, sandy beach is situated by the dunes, a 15 min walk away. The hotel is
surrounded by 7500 sq.m. of beautifully tended gardens.
The hotel has received a complete refurbishment in spring/summer 2021, becoming a 5 star-adults only after it.
Property Information
Customer Ratings & Reviews
TripAdvisor Traveler Rating
4253 reviews
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Nov 11, 2026The Best !
Best hotel on the island by a long way. Impeccable service from all the staff, lovely surroundings, excellent food and clean from top to bottom. Brilliant entertainment, especially the Queen tribute band (best tribute act out there!).
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Nov 11, 2026
Relaxing autumn holidays
Good location nearby the famous Maspalomas dynes but not in the middle of Ingles' center "hazzle". This hotel is an excellent option if you are looking for relaxation, good service and really good food! Even the standard buffet restaurant is offering such a wide selection of varying options that you rarely find a need to opt for the ala carte restaurants within the hotel, but having a dinner at Krystal was still a big bonus - can recommend if you want to experiment something different. This hotel I could definitely visit more than once and can recommend to any couples, family, friends or solo travellers who want to take some time off in relaxing and luxorius athmosphere.
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Nov 11, 2026
Superb hotel
We have stayed in this hotel many times , the standards remain incredibly high. The room was immaculate and cleaned to the same high standard every day. The restaurant was lovely and trying to decide what choice of food to have was an art in itself. So many choices . Excellent. No complaints and we will return.
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Nov 08, 2026Poor customer care
Gorgeous hotel with fabulous food. Unfortunately we were allocated a room that had dampness, which meant that there was a very unpleasant smell in the room. After one night we advised the hotel manager of the issue, but as we were only there for one further night, we opted to sleep in another room, but leave all our belongings in the original room. This was of course disruptive to our short stay there and it would have Been nice to be offered a complimentary drink for the inconvenience, but alas nothing was offered. Not good customer care.
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Nov 07, 2026
Brilliant Stay
Fourth time here and its just so consistently brilliant , the staff the food excellent. The sun loungers now have very comfortable toppers.
- Check In: 3:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.