Hotel Promotions
Elite Club Amenities
 The guest staying in the Elite Club categories receive the following amenities:
•In-room aromatherapy and privileged location 
•Exclusive welcome gift, dedicated check in area and Elite Club wristband 
•Late check-out until 1 PM and early check-in based on availability. 
•Upgraded in room liquor dispenser with top brands. 
•Upgraded minibar with snacks and bottle of wine or cava. 
•Access to "Elite Club Lounge" with exclusive premium branded drinks at the lobby 
•Reserved area on the beach with "Elite Club Beach" exclusive bar 
•Elite Club Restaurant"

Important Information:  Redemption information will be provided by the hotel at check-in.
Applicable Dates:
Booking Dates: 14 May 2024 to 23 Dec 2026
Travel Dates: 24 Dec 2024 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Honeymoon Inclusions.

Guests celebrating their honeymoon with us will receive the following amenities:

* Surprise welcome gift in their room

* Small bottle of rum

* King Bed ( subject to availability)

* Late Check out (subject to availability at time of departure)

* Complimentary upgrade to next available room category ( subject to availability and upon request)

* $35 Spa Credit for a selected service in "Specials for couples" category (120 min). This discount applies per couple per stay and does not apply with other promotions and discounts. Only one Spa Credit can be used per spa service.

To receive this offer, just enter "HONEYMOON" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.

Important Information: Proof of marriage must be provided at check-in. Emission date of less than 90 days

Applicable Dates:
Booking Dates: 28 Jun 2022 to 23 Dec 2027
Travel Dates: 24 Dec 2025 to 23 Dec 2027
*Applicable promotions will display with your room selection. Some restrictions may apply.
Up to $1700 in Resort Credits.

Resort Credit Includes:

Renova Spa - $240 in coupons

Scuba Caribe - $190 in coupons

Weddings by Riu - $100 in coupons

Europcar Rent-a-car - $45 in coupons

Photography - $150 in coupons

Diamante Casino - $10 in coupons

Punta Cana Golf Club - $300 in coupons

Blue Mall - $615 in coupons

WBA Studio - $50 in coupons

Additional Information: Details on credits will be given at hotel at time of check in. Credits are per room, per stay. Must be 18 years or older. Resort Credits are non-transferable, non-cumulative, non-refundable, non-combinable and cannot be used for future stays. Resort credits can be used as discounts on specified select services only. Credits cannot be exchanged for cash. This promotion is subject to availability. Some restrictions apply. *Inclusions subject to changes without prior notice. 

Applicable Dates:
Booking Dates: 17 Feb 2026 to 22 Dec 2026
Travel Dates: 17 Feb 2026 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Up to $2200 in Resort Credits.

Resort Credit Includes:

Renova Spa - $240 in coupons

Scuba Caribe - $190 in coupons

Weddings by Riu - $200 in coupons

Europcar Rent-a-car - $45 in coupons

Photography - $150 in coupons

Diamante Casino - $10 in coupons

Punta Cana Golf Club - $700 in coupons

Blue Mall - $615 in coupons

WBA Studio - $50 in coupons

Additional Information: Details on credits will be given at hotel at time of check in. Credits are per room, per stay. Must be 18 years or older. Resort Credits are non-transferable, non-cumulative, non-refundable, non-combinable and cannot be used for future stays. Resort credits can be used as discounts on specified select services only. Credits cannot be exchanged for cash. This promotion is subject to availability. Some restrictions apply. *Inclusions subject to changes without prior notice.

Applicable Dates:
Booking Dates: 17 Feb 2026 to 22 Dec 2026
Travel Dates: 17 Feb 2026 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Exchange Privileges

Guest will have access to all bars, lunch and snacks at: Riu Palace Bavaro, Riu Palace Punta Cana, Riu Bambu

Important information: All of the above information is subject to change at any time without prior notice. More information will be provided upon check-in. Breakfast and Dinner must be taken at the booked hotel. Transportation is not included

Applicable Dates:
Booking Dates: 28 Jun 2022 to 23 Dec 2027
Travel Dates: 24 Dec 2024 to 23 Dec 2027
*Applicable promotions will display with your room selection. Some restrictions may apply.
All Inclusive Amenities

All meals, snacks, and beverages at hotel bars and restaurants

International drinks with top brands throughout hotel.

Snacks and drinks 24 hours a day.

Room Service 24 hours a day

Regularly refilled minibar and liquor dispenser in the guest rooms.

In-room safe.

Free sports, activities and entertainment programme as described. Activities include tennis courts, kayaking, windsurfing, snorkel gear, bodyboarding, small catamaran (max 2 pax, license or previous knowledge required), RiuFit program, 1 scuba tryout in the pool

Free wellness facilities as described (gym).

Drinks service at the pool

WiFi throughout the hotel.

Daytime entertainment program for adults

Free entry to Pacha discotheque at Riu Resort (drinks included)

Live music, shows, and Riu entertainment

Riu Party at the Riu Resort (days may vary). Daytime and evening parties. Adults Only.

All hotel guests are required to wear an "All Inclusive" wristband for identification purposes.

Important Information: Redemption information will be provided by the hotel at check-in.

Applicable Dates:
Booking Dates: 22 Oct 2024 to 23 Dec 2027
Travel Dates: 24 Dec 2024 to 23 Dec 2027
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

OnSite Dining
  • Elite Club Restaurant
    A-la-carte restaurant exclusively for Elite Club guests. Dinner only. Reservation required.
  • Kabuki
    A-la-carte restaurant serving Japanese cuisine. Dinner only.
  • Krystal
    A-la-carte restaurant serving fusion cuisine. Dinner only.
  • Patio
    Main Buffet restaurant with live cooking stations, serving international cuisine. Breakfast, lunch and Dinner
  • Pepe´s Food Grill
    Snacks. Lunch only.
  • Steakhouse
    A-la-carte restaurant. Dinner only.
  • Various Lounges/Bars
    - Cubano Lobby Bar: NEW Mixologist at lobby bar featuring a daily signature drink
    - The Colonial Lounge Bar
    - Sports Bar (24 Hrs)
    - Joe´s Bar
    - Capuchino Patisserie & Ice Cream Parlor
    - Coral Poolside Bar with Swim-up Bar
    - Elite Club Lounge
    - Eltie Club Beach Bar
  • Volare
    Italian a-la-carte restaurant with starters and dessert buffet. Dinner only.
On-Site Amenities
  • 24-hour front desk
  • 24-hour room service
  • Beauty shop/salon†
  • Bell staff/porter
  • Car Rental Services†
  • Elevators
  • Exercise gym
  • Free parking
  • Gift/News stand†
  • Golf,Offsite†
  • 24-hour front desk
  • 24-hour room service
  • Beauty shop/salon†
  • Bell staff/porter
  • Car Rental Services†
  • Elevators
  • Exercise gym
  • Free parking
  • Gift/News stand†
  • Golf, Offsite†
  • Hairdresser/barber†
  • Housekeeping - daily
  • Internet services
  • Laundry/Valet service†
  • Lounges/bars
  • Meal Plan Type: All Inclusive
  • Parking
  • Pool
  • Restaurant
  • Safe deposit box
  • Spa†
  • Tour/sightseeing desk
  • Wakeup service
Off-Site Amenities
  • Internet Access
On-Site Wedding Services
  • Free wedding Collection is available.
    For more information on the required documentation, please see our frequently asked questions at www.weddingsbyriu.com.

    To reserve your Wedding Collection, please visit www.weddingsbyriu.com and submit your request. If you have further questions or require additional information, please contact us via email weddings@riu.com or visit www.weddingsbyriu.com

† Fees may apply

On-Site Recreation
  • Direct access to a beach
  • Gambling †
    Drinks are not included in the Casino.
  • General
    - Multipurpose Court
    - Splash Water World acuatic park in the resort
    - RiuFIT activities including aqua-aerobics
  • Gym
  • Non-Motorized Water Sports
    Windsurfing, kayaking, bodyboarding, small catamarans, snorkel gear, 1 introductory scuba lessin in the pool.
  • Pool
    Number of pools are - 4.
  • Shopping †
    Shops (Shops in the resort)
  • Spa †
    - Steam Bath
    - NEW Spa for all guests in the Punta Cana RIU Complex.
  • Tennis court
    There are 3 tennis courts.
  • Volleyball
Off-Site Recreation
  • Golf †
    -There is a golf course located within 1 mile of the property.
    -This hotel has negotiated a special golf agreement with Punta Blanca Golf Club to provide preferential conditions and additional value to our guests.
  • Motorized Water Sports †
    Jet ski, parasailing, waterskiing, diving, deep sea fishing, etc. for an additional fee. They are not under RIU responsibility
On-Site Attraction
  • On-site Entertainment

    - Daytime entertainment programme for adults (daily)
    - Live music, Riu evening programme or shows (daily)
    - "Pacha" discotheque (open every night, drinks not included)

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 6867 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Happy place

    Third stay in two years at this hotel. We visited many Riu's but this one is our favorite. Location is amazing directly on the beach, proporty not to big and the other riu hotels are walking distance. The food is good, buffet for every meal and the a la carte restaurants in the evening also really good ( it would be nice if they changed the menu's maybe twice a year ) drinks are good but the best thing at this hotel and a reason why we are coming back is the staff. We want to thank all of them to make our vacation amazing every time again. We didn't remember all the names but special thanks to: Wilfredo at reception, Adonis from the coffee shop, Pablo, Wilton and Jose from the pool bar, Alojandri from the cubano bar, Jose Juan and Alexander from the buffet/Italian and Luis at the beach! See you next time!

    Feb 24, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Excellent service, food, location, staff and amenities.

    Our eleventh stay at the palace Macao. ALL the staff make this hotel so special. We have known a lot of the staff since our first stay and it is great to see them still at this hotel, working their way up the ladder. The food is fabulous. The beach area is lovely. The two swim pools are great. The swim up bar is not a swim up but more of a party pool. The swim up rooms seem to be marketed to USA and possibly CANADA but not the UK. Not missing much. Wouldn’t pay the extra for them or the elite element. Not needed in our opinion. Drinks are good. Top shelf readily served. Entertainment this year was not that good. We went to the Bambu next door and their entertainment was better. We completely relax when we are here and are so grateful for the hard work that is put in to enable us to do this. With the weather in the UK being so bad since we returned, if I had been retired we would have booked to go straight back!! Thank you especially to Pedro, Danny, Smarlin, Jose, Leonarda, Matteo, Francis, Diomedes, Santos and Wilfredo - thank you for resolving our room issue the first night. Smiles and welcomes from all staff very appreciated See you next year.

    Feb 23, 2026
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    NOT A 5 STAR HOTEL (needs updates)

    It’s definitely not a five star hotel let me start with a pool area. The swim up pool bar was dirty with pee people don’t get out and go to the bathroom I was in that pool one day and it was so bad other pools were ok the entertainment team were very rude and disrespectful they had a coconut feast on the beach my girl friend and I went to get a coconut we were told to come back at 4:00 we looked at the time it was 3:50 we walked away and came back and they kept telling us not yet mean while they were giving coconuts to employees at the hotel, and we saw some of the entertainment team, giving them to other people, and they refuse to give us two coconuts-we were very upset. We did not end up getting any coconuts.definitely the entertainment team were terrible!!!! I have never experienced that I have stayed at many RIUS and that was the worst! Beach was beautiful the only issue is they had no umbrellas so if you needed shade that was a problem they did have palm trees but that didn’t shade very much All the other servers at the buffet and coffee shop were nice ! We’re are room located was good BUT definitely needs to update very dirty needs a good paint in rooms and hallways and doors rooms were ok bathroom were ok ! Overall it was just ok would not stay again there are other RIUs much better!

    Feb 23, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Towel on sunloungers

    Whilst in Dominican,hotel macao could not get a bed by the pool, people reserving beds with towels, riu you need to sort this out, I thought this was against your polices, it should never happen, first come first bed in my eyes, felt like a cheap holiday, might as well have gone to benidorm. We have always traveled to riu hotels I think they are amazing and the staff, it's just the towel situation that lets you down, might be looking elsewhere in future.

    Feb 19, 2026
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Dreadful hotel rui palace macao

    Definitely not a 5 star hotel. Geen mould GROWING on beds and walls. Please see pictures, had videos but would not up load Walls had mold growing on them, We could not stand the smell Tui have offered us £30 cash for 2 days ruined trying to find us a different room We payed £2500 What an absolute insult

    Feb 17, 2026
Hotel Advisories
  • AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

    Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions. 

    Hotel Spring Break Policies - 

    This hotel does not accept any Student/Spring Breaker Groups at any time.  


    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

  • Pet Policy : Pets Not Allowed
  • Early Departure Policy
    • Early Departure Penalty:1 NightApplies: Sunday - Saturday 01May25 - 23Dec26
    • Early Departure Penalty:2 NightsApplies: Sunday - Saturday 24Dec25 - 30Apr26
    • Early Departure Penalty:1 NightApplies: Sunday - Saturday 24Dec26 - 31Dec50

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Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319