The Riu Palace Kukulkan Adults Only (All Inclusive 24h),This is an Adults Only category it is located at the heart of one of the most touristic destinations in Mexico, Cancun, the property is situated on a dazzling stretch of white sand beach and framed by tropical vegetation and crystal clear turquoise water And with the opening of these sophisticated adults only resort, the new Elite Club concept is being introduced, elevating the experience even more with exclusive room locations, enhanced services in and out of the room and more upgrades for the ultimate vacation.

The wellness centre is fully equiped to offer unparalleled relaxation possibilities. Massage treatments, relaxing pools and steam baths add up to the mix with the variety of treatments to chose from. Also the hotel offers sauna, jacuzzi and swimming pools, where a sunbathing with a cocktail is a must.

Our renowned All Inclusive system invites you to taste a huge variety of dishes from local to international recipes. o   Its great variety of culinary options will leave everyone more than satisfied. Additionally to specialties that go from Japanese to Gourmet Fusion, guests will also enjoy daily signature drinks created by a mixologist at the lobby bar, a Burger bar by the pool, improved Capuchino bar and room service menu including vegetarian options of the hotel by serving wonderful cuisine such as: japanese, italian or mexican.

Getting fit in your holidays is possible with the gym, sport activities, volleyball, and also water sports as kayak and snorkel. Adults won't feel bored thanks to the live shows, music, and other entertainments during the day and night.

In the surroundings of Cancun are natural spaces and heavenly beaches. You just can not miss the most popular visit of Cancun, "Chichén Itzá" the fantastic maya ruins or Isla Mujeres to see the protection and reproduction of the turtles. Visiting the different museums with the history of this region or climbing up the scenic tower to enjoy some unbeatable colorful views of the city and coast is just the beginning of these unforgettable holidays.

Both guests and relaxation seekers will enjoy a diversity of indoor and outdoor activities, adding to our daily and nightly entertainment programs with live shows and music.

All this contributes Cancun being an incomparable destination. Enjoy the best offers of Mexico and spend some relaxing time at the hotel. For more information you can consult our Cancún travel guide.


Cancun International Airport : 12 miles

Property Information

Year Built: 2022
Total available rooms and suites: 428


Resort Details


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Hotel Advisories

Advisory Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Advisory The state of Quintana Roo will be charging a sanitation tax of $76.00 MXN (approx. $5 USD) per night per room occupied. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - A minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.

Hotel Spring Break Policy - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.
Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 913 reviews
  • 4.0 star tripadvisor rating
    Nice beachfront with four small pools..

    I decided to try the newest Riu hotel. Our booking included transportation, however when we got there we were told our shuttle would be a 45 min wait. Then the lady (older) said that for a $20 tip she could arrange for a private shuttle. My friend was exhausted so we agreed. As we waited I heard her tell the same story to the other guests. SCAMMERS. The hotel was nice. It had four pools.. one was for elite members. Two of the pools were always full (swim up pool and activity pool). That left one pool to use. The beachfront was nice. This is the main reason i booked. The buffet was just ok. The only a la carte restaurant we like was the mexican. We ate here twice. We booked the complimentary hour in the spa. It was nice. The hotel provided transportation to the Riu parties. Its walking distance to the The Isla and Kulkulkhan mall.. The servers were great. The bartenders could be friendlier. Not sure i would book this one again. I may just go back to their sister property Riu Peninsula which has nicer pools and a good Adults only section.

    Jun 07, 2024
  • 4.0 star tripadvisor rating
    Girl’s trip

    Great place. Nice room. Good location. Fun girls trip. Good Food and drinks. Fun entertainment. Three pools with swimup bars. Free bus ride Reciprocal hotel for a night of fun, drinks and dancing. Great staff. Everyone pleasant. Definitely a do over!

    Jun 07, 2024
  • 5.0 star tripadvisor rating
    Vacation 2024

    Had a really nice time. Good food and the beer was cold. The staff were pleasant and fun. A couple of jerk off idiots hired an outside band and put it right next to me on the beach which really sucked, but that wasn't the RIU's fault. They had 3 different pools where you could listen to 3 different kinds of music, and when you wanted to get away from the noise and entertainment, you could go to the beach where it was quiet, that is until these morons decided to wreck it. Other than that, it was an absolutely wonderful time.

    Jun 05, 2024
  • 1.0 star tripadvisor rating
    WORST - We were threatened

    -Mediocre EVERYTHING from facility to food and beverages -WORST front desk experience at check out by a Manager NACHO (short for Ignacio) … he forced us to pay over $100 US for changed sheets and threatened to call the police on us as we prepared to ho yo the airport -He also confirmed that sheets are NOT changed when sexual intercorse (by others) has been done “unless its visible” -we have been to Cancun many times and this has been the worst experience *Breathless cancun was much more exclusive and fun

    Jun 05, 2024
  • 3.0 star tripadvisor rating

    The hotel is beautiful, and there are plenty of pools. The food is mediocre at best. It's definitely a party hotel. So, if you’re looking for a quiet place to relax, this is not the hotel. The drinks are very weak and sugary. I would not come back.

    Jun 04, 2024
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319