Location
Aruba - BeachProperty Information
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Resort Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
- Early Departure Penalty: 1 Night Applies: Sunday - Saturday 04Jul24 - 23Dec26
- Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec24 - 30Apr25
- Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec25 - 30Apr26
Customer Ratings & Reviews
TripAdvisor Traveler Rating
9015 reviews
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Oct 12, 2024Great location - service not so much
Place is nice but the restaurant situation is a nightmare - gotta get in line at 5:30 if you want to eat at one of the restaurants - no reservations allowed - by 7:00 pm they have no more tables at any restaurant and send you to the community buffet - room service was ok - but don’t sleep in or they won’t clean your room
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Oct 12, 2024Another great stay at Riu Place Aruba
As always another great stay at Riu Palace Aruba. This was our 11th visit. From the front desk staff to the house keeping staff you never saw a frown. A little disappointed in the buffet. They don’t list the daily dinner menu anymore and they seem to have cut back on specialty nights. Shout out to Luis and Henry. They make you feel like family.
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Oct 11, 2024
Excellent visit
Wife and I visited Aruba for the first time and enjoyed our first RIU experience at the same time. While we admittedly had a TERRIBLE experience at one of the "theme restaurants" we both have been in the service industry long enough that we understand that these things happen. The facility was clean, pretty well staffed, and generally wonderful. The mid day was a bit of a challenge to find a rest room now being cleaned, and as we all know, you simply MUST hydrate on vacation. ;) The buffet changed foods enough throughout our 5 day visit that we didn't see too much repeat efforts, but DID lament not getting the tacos the night they were there! Drinks were good enough and got the job done. Food was pretty good overall. Many staff members were VERY friendly and kind and engaged, some rare others were... not. My favorite feature was the very close access to the beautiful beach. I would go down early and secure a hut by the water, and then walk up to grab a coffee. The beach was super clean, absolutely beautiful and mere steps from the pool area. The bed was AWFUL. I mean, you don't go to Aruba to enjoy the bed, but this was spectacularly awful. The pillows were kind of like a large kitchen sponge. I'm not a huge traveler, but I thought this was a very good experience, and I would seek out a RIU again.
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Oct 11, 2024Good resort but not the best for young kids
This resort is nice and we had a great time but with a few quirks. Overall the resort was really nice but not the best for young kids. We have a 5 year old and a 2 year old. I think we would have had a better time with young kids at a resort with more kids and kid friendly activities, options and play structures. When we went it was not a school break in the US so it may be different in other times of the year but I was surprised with how few kids were at the resort. The guests seemed more a mix of older people and young couples and not a lot of young families. Pros: - Pool area. There is one smaller infinity pool on top that had a bench that the kids could stand on that worked really well for us. There is also a bigger pool below that connects to the bar pool that has a few raised sections with loungers that the kids could kind of use but we would be right next to sun bathers and with young kids splashing didn't do that often although we saw other families do it more frequently. There is also a pool with tables and the bar pool but we didn't really use those as it was mainly adults sitting and drinking. - Pool entertainment. They have water aerobics and a dj playing music and doing games and bringing people up on stage to do games (like try and sing the next few lines of a song, a dance sequence dizzy bat type game etc.). It was wildly entertaining to watch and made the days a lot of fun! - Beach is really nice and the water was incredible! I commented on how calm the water to the local that was braiding our daughters hair on the beach and she let me know that that was actually rough for them due to the hurricanes happening elsewhere when we were there! Apparently normally it is like glass and crystal clear. Even with major hurricanes elsewhere in the caribbean that didn't impact our weather it was still really calm to us and great swimming conditions! - Food was pretty good for buffet food. Our kids only wanted the buffet so we didn't try the restaurants. One of the nights they had lamb and lobster which was a great treat! They always had steak at dinner and it was surprisingly good quality for buffet steak. Overall I was impressed with the quality of the food at the buffet given that it is a buffet. Cons: - Smoking section right outside the lobby. You can't leave the lobby without walking through the smoking section. I don't know why they put that there but there are couches with ash trays lining both sides of the hallway in either direction when you walk outside from the lobby. - Towel cards. They make you use towel cards to get towels and return them but the towel return closes at 6 so if you're swimming past then you have to hold them overnight and bring them back. - Not a lot of kid friendly stuff other than the pool. Riuland (indoor area where the kids could go) was closed and empty the few times we tried it and the outdoor play structure is really underwhelming. It was a single play structure that felt honestly more like something I'd expect to see in someones backyard or a daycare. - Night Entertainment schedule wasn't easy to find and was usually later start the nights we were there (after 8) so we only saw one show which was ok.
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Oct 07, 2024
When can we go back?
Loved our stay. Can’t wait to return. Met a lot of wonderful people, including staff. I feel that if something wasn’t right they would make it right and then some!