The new Hotel Riu Dunamar gives right onto the heavenly Costa Mujeres beach, on the continental side of Isla Mujeres, in Quintana Roo, some 30 kilometres from the Cancún hotels area. This 24h All Inclusive hotel in Cancún - Costa Mujeres has free Wi-Fi throughout the entire hotel, a wide gastronomic offer, and the best services for you to enjoy an unforgettable holiday with RIU Hotels & Resorts.
Property Information
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Resort Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers,
One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult
terms & conditions.
Hotel Spring Break Policy -
Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Early Departure Penalty: 1 Night Applies: Sunday - Saturday 04Jul24 - 23Dec26
- Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec25 - 30Apr26
Customer Ratings & Reviews
TripAdvisor Traveler Rating
4260 reviews
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Jan 18, 2025A fantastic stay!
I just returned home from a week stay with my 23yr old daughter and can honestly say that this resort is fantastic. We found the food, beach, room, and service all top notch and enjoyed ourselves very much. The only downfall that we found was the lull in entertainment between dinner and when the evening show begins. While the saxophone player in the lobby is nice, it becomes a bit of a snoozefest during this time. Having more lively lobby entertainment would create a more fun and tropical feeling. I'd like to single out some servers that stood out for us. Their service was impeccable, friendly and made our days even more pleasant. Jony and Edwar on the beach, Jhoswar in the buffet and Litzi Liliana who was our maid. They all did an exceptional job! I would definitely return to Riu Dunamar and recommend it highly.
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Jan 17, 2025
Good stay for the price point
Pros: The room was very clean, as were the grounds, staff were constantly mopping or sweeping. All the staff were friendly. Our mini bar was always refilled. We had a very loud ceiling fan, a lightbulb out and our air conditioning wouldn't go below 22 Celsius. We never reported it because we were only in the room to sleep and shower. On the 2nd day housekeeping must have noticed and without us asking they must have called maintenance. We came back from a day at the beach and our room was so comfortable and no more noisy fan. Eva, Rocio and Atalia in the buffet were fantastic! Lots of chairs and shade at pools, plus the pool temperature was perfect, not freezing cold like some resorts. Lots of beach chairs, even in the middle of the day. Food in buffet was good. We never had issues finding breakfast or lunch options. We tried the steakhouse, Italian and gourmet place. The chicken at the steakhouse was tender and delicious. I appreciated that in Italian and gourmet both seated you in air conditioned locations. Water slides were awesome, so much fun for both adults and kids. We liked the laid back vibe, no fancy clothes for dinner or standing in line for a reservation time. I wore shorts, sandals and a tshirt, hubby wore a polo with cargo shorts and tennis shoes to all the special restaurants. We generally had dinner between 6 and 7 and never had to wait to be seated. Don't forget to tip, it's appreciated. We tended to tip at the beginning of the meal and found we had excellent service that way. Oh, and the beach is very swimmable. A few waves and very little sargassum both on the shore and in the water, even after some heavy rainfall and wind. Cons: I wish they would make the tequila bar pool space adults only and move the volleyball to the party pool. The seagulls can be crazy and will steal your food if snacking near the pools. It would be nice to have shade on the beach. There are palms, but umbrellas or palapas would be good. I wish the steakhouse allowed seating in the air conditioned space.
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Jan 17, 2025Very clean , we were very pleased with the room cleaning service.
My family was fascinated by the variety of food and its quality. My children took advantage of many activities organized by the hotel team’s with primes and of cours candys . The beach was very clean but there were days with bigger waves , I imagine it’s like that in this season but we olso took advantage of them . This was the second visit to this hotel and I will definitely be back.
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Jan 15, 2025
Family Vacation
We thoroughly enjoyed our stay at Riu Dunamar. We travelled with family for a winter vacation. The property was beautiful! The check in process was very easy and the staff was super friendly everywhere. We got to know a few of the bartenders and enjoyed visiting them for their specialties. The property and the rooms were very clean and well cared for. Our only complaints were the glass windows between the room and shower, you couldn’t really see through but still a little uncomfortable and the halls could be a bit noisy at night but nothing terrible. The food at the property was just ok but we already expected that so we weren’t disappointed. The Asian restaurant was probably our favorite, it was very good. The drinks are strong everywhere! No complaints there. The nightly games and entertainment were a lot of fun. We felt very safe and comfortable during our stay. I would recommend this property.
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Jan 15, 2025
Awesome
I recently stayed at Hotel RIU Costa Mujeres and I had an incredible experience. From the moment I arrived, I was welcomed by friendly and professional staff who made check-in a breeze. The lobby was elegant and inviting, setting the tone for the rest of our stay