Just a short drive to the shopping, discos and restaurants of Cancun’s popular Hotel Zone, the Riu Caribe provides an exciting retreat for families and active travelers. A great value, guests to the Riu Caribe are treated to splendid, tropically-decorated guestrooms, modern fitness facilities, a popular kid’s club, 24-hours of upscale dining options and a selection of bars and lounges. With impressive Mayan-inspired architecture and a great location overlooking the crystal clear waters of the Mexican Caribbean, the Riu Caribe provides the perfect setting for family getaways and action packed vacations.

Reopening after a complete renovation on August 26, 2023, Riu Caribe Hotel will be the stage for your next vacation full of fun! This family beachfront resort will feature modern design, but also adding thrilling new services and amenities with the arrival of our successful and latest entertainment concept for adults: Riu Pool Party! Get ready to enjoy the 24-hour all-inclusive experience RIU is known for.

Location

Cancun - Beach
Cancun, Mexico (CUN) : 13 miles

Property Information

Year Built: 1997
Last Renovation: 2023
Accessible rooms: 4
Floors: 9
Total rooms: 506

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Resort Details

Amenities

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Activities

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Hotel Advisories

Advisory The Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $72.62 Mexican Pesos (approx. $3.82 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
Advisory All Student/Spring Breaker Group reservations are strictly On Request and will be reviewed on a case by case basis by the corresponding Destination Sales Department. Guest disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not allowed. If a Student/Spring Breaker Group is accepted a. Minimum Age requirement: 21 years of age or older. b. Hotel may request proof of age in the form of passport or official ID

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.

Spring Break Policies - 

1. Student / Spring Breaker Groups (21 years of age or older) will be accepted ONLY at Riu Cancun & Riu Caribe.

2. All Student / Spring Breaker Group reservations are strictly On Request and will be reviewed on a case by case basis by the corresponding Destination Sales Department. RIU Hotels & Resorts reserves the right of admission and may reject any request at its sole discretion.

3. If a Student / Spring Breaker Group is accepted:

a. The number of rooms will be deducted from the contracted allotments

b. Minimum Age requirement: 21 years of age or older.

c. The Hotel may request proof of age in the form of passport or official ID

d. Each room must submit a signed liability agreement upon check-in.

4. At all other RIU properties Student Groups / Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year.

5. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense.

a. Parties in rooms are not permitted

6. Student / Spring Breaker Groups must comply with any protocols (hotel and government) in place at the time of stay at the hotel.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.


Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 9910 reviews
  • 5.0 star tripadvisor rating
    Just excellent

    Location was really perfect, beautiful beach very close to promenade and shopping center by Hyatt hotel and Coco Bongo night club. Rooms are perfectly clean and furnished very nice with warm colors. Restaurants serve very good and different meals and waiters are very friendly and helpful. We will be back for sure.

    Nov 30, 2023
  • 5.0 star tripadvisor rating
    Wonderful Service!

    We spent 5 nights/6 days at Riu Caribe. Every staff member we came in contact with was so warm and welcoming. Any questions we had were quickly answered. The resort was so clean and fresh. Our room was beautiful and the ocean view did not disappoint! The food was great and there was a nice variety of restaurants to choose from.

    Nov 27, 2023
  • 5.0 star tripadvisor rating
    Great Stay

    We went on a family vacation, arriving at the RIU Caribe on November 9. Our group consisted of my wife and myself along with our two daughters and their families. Our first contact at the Caribe was with Carla at the concierge desk. She personified the warm and courteous service that we received for the entire week. Everyone was extremely helpful. This made our trip a special one. Our three couples were celebrating milestone anniversaries and we were thrilled to have rooms on the sixth floor with each room having a gorgeous ocean view. The rooms like the entire complex was immaculate, very well furnished and exceptionally clean. The hotel has been designed very well. Everything is within close walking distance. We have heard that in some other hotels in Cancun there is a 10-15 minute walk to get to the beach. At the Cariibe it only took a couple of minutes. The beach itself was very nice with many beach loungers. We walked on the beach past other hotels Our beach was definitely the best. Others that we saw had difficult access with rocks surrounding the beach and very little swimming area. We really appreciated that no reservations were required at the specialty restaurants. They all were very good. We were able to visit each one and enjoyed them all. The buffet restaurant, Coral, was also very good. Breakfasts and lunches were great. There was a restaurant adjacent to the swim up bar where burgers, , hot dogs nachos and fries were available. The bars served whatever you asked for. They even had Caesars and customized them according to my preference. The pool bar was very popular. At the Sports bar there were pool tables and also large TVs to watch various sports. The entertainment staff was wonderful, organizing various tournaments which included darts,. Bocci ball, cornhole, pingpong and even an iron man competition. The entertainment at the Calypso theatre was very good although at times a bit loud. There was nothing scheduled on the nights that the pool parties were on. Our granddaughter attended all four of the parties, pink, white, jungle and blue and really enjoyed them. Our hotel rooms were really soundproof and for those that didn't go to the parties, we weren't djsturbed. Both the pool bar and the pool ladies are restricted to those 18 years and older. When checking in, you are given a colored bracelet which shows if you are an adult or not. This was our first "family" trip since the pandemic. We had a ,great time and this was in large way due to the wonderful sfaff. They are genuinely nice.I this made our vacation very soecial.

    Nov 25, 2023
  • 5.0 star tripadvisor rating
    Book this one.

    Myself and my friend have just got back from an 11 night stay at Riu Caribe and are both very sad to be back. The weather, location and hotel all exceeded expectations. It’s a little far from the airport but once you arrive absolutely everything is taken care of. The hotel was recently renovated - only this summer - and it’s simply beautiful throughout. The only real exception was the entertainment theatre / bar ‘Calypso’ which still wears the old decor and makes you wonder how they ever sold rooms here before the renovation. The buffet serves a wide selection of food and there’s always plenty of fresh meat, vegetarian and Mexican dishes to try. There’s also specialty restaurants which operate on a ‘first come, first served’ basis but you can join a wait list and you’re not limited to how often you choose to use them during your stay. These are prettier and more intimate than the buffet restaurant but food is of a similar standard. The hotel has three pools, one with a poolside bar. There’s also a 24 hour sports bar off the lobby serving light meals and drinks. Also off the lobby there is a small shop selling essentials as well as tourist souvenirs. It’s expensive but the selection is good. Also on offer are activities like dance classes and aqua aerobics as well as the Riu Party which takes place at the neighbouring Riu property. At the Caribe there is also a good (but small) gym and a pretty (but very expensive) spa. We chose against any treatments as simply couldn’t justify $100+ for a massage which was a shame as the facilities did look nice. Besides the all inclusive offering is already so generous that you don’t necessarily feel the need to go for more. If you did want a massage, there are other places locally and the buses run regularly in both directions and cost a meagre $1 regardless of distance travelled. All in all, this hotel delivers pretty much on every level. I like to keep it interesting and try new places but I’d still happily return to the Caribe at any time. To all the staff, management etc. putting in the work to deliver a fantastic holiday to all, thank you.

    Nov 24, 2023
  • 5.0 star tripadvisor rating
    Great hotel

    Lovely hotel, everything was clean and comfortable. Service was great and the staff are amazing! The food was good too and they had a wide selection of dishes. Not too close to the bars but not an issue as we got the bus or a cab.

    Nov 24, 2023
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319