Hotel Promotions
Up to $1460 in Resort Credits.
Resort Credit Includes:
Renova Spa - $200 in coupons
Weddings by Riu - $200 in coupons
Romantic Dinner - $60 in coupons
Photos - $40 in coupons
Riviera Cancun Golf - $960 in coupons

Terms and Conditions: Resort Credits apply as discounts on selected services only. 
The total of credits is per room per stay, for guests 18 and older, the age might change depending on the promotion.
This promotion is subject to availability and inclusions are subject to changes without prior notice.
Resort Credits are non-transferable, non-cumulative, non-refundable, non-combinable and cannot be used for future stays or be exchanged for cash; some restrictions apply.
Applicable Dates:
Booking Dates: 01 Apr 2026 to 22 Dec 2026
Travel Dates: 01 Apr 2026 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Up to $840 in Resort Credits.
Resort Credit Includes:
Renova Spa - $200 in coupons
Weddings by Riu - $100 in coupons
Romantic Dinner - $30 in coupons
Photos - $30 in coupons
Riviera Cancun Golf - $480 in coupons

Terms and Conditions: Resort Credits apply as discounts on selected services only. 
The total of credits is per room per stay, for guests 18 and older, the age might change depending on the promotion.
This promotion is subject to availability and inclusions are subject to changes without prior notice.
Resort Credits are non-transferable, non-cumulative, non-refundable, non-combinable and cannot be used for future stays or be exchanged for cash; some restrictions apply.
Applicable Dates:
Booking Dates: 01 Apr 2026 to 22 Dec 2026
Travel Dates: 01 Apr 2026 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Honeymoon Inclusions
Guests celebrating their honeymoon with us will receive the following amenities:
* Surprise welcome gift in their room
* Small bottle of Tequila
* King Bed ( subject to availability)
*  Late Check out (subject to availability at time of departure)
* Complimentary upgrade to next available room category ( subject to availability and upon request)
*  $35 Spa Credit for a selected service in "Specials for couples" category (120 min). This discount applies per couple per stay and does not apply with other promotions and discounts. Only one Spa Credit can be used per spa service.

To receive this offer, just enter "HONEYMOON" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.

Important Information:  Proof of marriage must be provided at check-in. Emission date of less than 90 days
Applicable Dates:
Booking Dates: 07 Feb 2026 to 23 Dec 2027
Travel Dates: 24 Dec 2026 to 23 Dec 2027
*Applicable promotions will display with your room selection. Some restrictions may apply.
Honeymoon Inclusions.
Guests celebrating their honeymoon with us will receive 
- Surprise welcome gift in the room
- Small bottle of Tequila
- King Bed ( subject to availability)
- Late Check out (subject to availability at time of departure)
Complimentary upgrade to next available room category ( subject to availability and upon request)
- $35 Spa Credit for a selected service in "Specials for couples" category (120 min)

To receive this offer, just enter "HONEYMOON" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.

Important Information:  Proof of marriage must be provided at check-in. Emission date of less than 90 days
Applicable Dates:
Booking Dates: 26 Jun 2024 to 23 Dec 2026
Travel Dates: 24 Dec 2024 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Exchange Privileges
Guests staying at Riu Cancun have full access of the resort facilities at:

Riu Caribe
Riu Dunamar
Riu Latino

Important Information: All of the above information is subject to change at any time without prior notice. More information will be provided upon check-in.  Transportation available but not included.  Please be aware that breakfast and dinner must be taken at the booked hotel.
Applicable Dates:
Booking Dates: 12 Mar 2025 to 23 Dec 2026;07 Feb 2026 to 23 Dec 2027
Travel Dates: 12 Mar 2025 to 23 Dec 2026;24 Dec 2026 to 23 Dec 2027
*Applicable promotions will display with your room selection. Some restrictions may apply.
All Inclusive Amenities

The all-inclusive program includes the following amenities:

• All meals, snacks and local and imported alcoholic and non-alcoholic beverages in all hotel bars and restaurants.

• Snacks and drinks 24 hours a day.

• Regularly refilled minibar and liquor dispenser in the guest rooms.

• Free wellness facilities (gym).

• In-room save.

• Free entry to the discotheque (drinks included).

• Free sports, activities and entertainment programme;  beach volleyball, catamaran (license required), kayaking, bodyboarding, snorkel gear, 1 scuba tryout in the pool pedaloes (pedal boat).

• Live music, shows & RIU entertainment

• Children's entertainment (4-12 yrs)

• WiFi throughout the hotel.

• All hotel guests are required to wear an "All Inclusive" wristband for identification purposes.

Important Information:  Redemption information will be provided by the hotel at check-in.   

Applicable Dates:
Booking Dates: 28 Jun 2022 to 23 Dec 2026;07 Feb 2026 to 23 Dec 2027
Travel Dates: 24 Dec 2022 to 23 Dec 2026;24 Dec 2026 to 23 Dec 2027
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

OnSite Dining
  • Kawachi
    Asian restaurant

  • Kulinarium
    Gourmet restaurant

  • La Toscana
    Italian restaurant (buffet starters and desserts)
  • Steakhouse
On-Site Amenities
  • 24-hour front desk
  • Accessible facilities
  • Baggage hold
  • Bell staff/porter
  • Concierge desk
  • Elevators
  • Exercise gym
  • Free parking
  • Game room
  • Gift/News stand†
  • 24-hour front desk
  • Complies with Local/State/Federal laws for disabled
  • Baggage hold
  • Bell staff/porter
  • Concierge desk
  • Elevators
  • Exercise gym
  • Free parking
  • Game room
  • Gift/News stand†
  • Golf, Offsite†
  • Housekeeping - daily
  • Internet services
  • Laundry/Valet service†
  • Lounges/bars
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Restaurant
  • Safe deposit box
  • Sauna
  • Spa†
  • Tennis court
  • Tour/sightseeing desk
  • Wakeup service
  • Water sports†
  • Wireless internet connection in public areas
On-Site Wedding Services
  • Free wedding packages are available.
    For more information on the required documentation, please see our frequently asked questions at www.weddingsbyriu.com. To reserve your Wedding Package, please visit www.weddingsbyriu.com and submit your request. If you have further questions or require additional information, please contact us via email weddings@riu.com or visit www.weddingsbyriu.com or contact the hotel directly.

† Fees may apply

On-Site Recreation
  • Direct access to a beach
  • Fitness center on-site
  • Hot tub
    The resort has 1 indoor hot tub and 3 outdoor hot tubs.
  • Motorized Water Sports †
    Jet ski
    Parasailing
    Waterskiing
    Dving
    Deep sea fishing
  • Non-Motorized Water Sports
    Windsurfing
    Sailing
    Kayaks
    Snorkel gear
    Body board
    One introductory scuba lesson in the pool
    Paddle boat
  • Pool
    There are 4 pools on-site.
  • Sauna
  • Spa †
Off-Site Recreation
  • Golf †
    Golf course located within a mile of the hotel.

  • Tennis court †
    Located at Riu Caribe Hotel
On-Site Attraction
  • On-site Entertainment
    Daily activities for adults 6 days a week

    Nightly entertainment including live music and Riu theme shows

    Disco (entrance and drinks included) open 6 days a week

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 14629 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great Stay

    Ange at the sports bar is incredible. All the staff are amazing, and make this large property flow. You are very fortunate to have such amazing people working at this resort. Facilities are good and the beach is well manicured.

    Apr 14, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great experiences

    We have had a great time at your hotel and we love Raul and Laura Avila. They are friendly, nice, work hard, perform and conduct great and so many activities..We are looking forward to coming back to your hotel. Thank you for your service.

    Apr 14, 2026
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    It was okay...

    I visited Riu Cancun in April 2026 for a friend’s bachelorette party. Upon arrival, we were welcomed with a glass of champagne, which was a nice touch. The check-in process was smooth overall—one of our rooms was ready right away, but we had to wait about three hours for the second room. The rooms themselves were clean, but very dated. Some of the furniture was visibly worn, with rips and stains that took away from the overall experience. Housekeeping was inconsistent throughout our stay—on multiple occasions they took our towels without replacing them and rarely restocked bottled water, which meant we often had to call down to the front desk. The buffet food was pretty good, although there wasn’t much day-to-day variety. We tried most of the à la carte restaurants, and they were all enjoyable, with the Japanese restaurant being a standout favorite for our group. While we rarely had to wait to be seated, the service at these restaurants was noticeably slow. One surprising downside was the lack of good coffee—it was honestly difficult to find a decent, drinkable cup anywhere on the resort. We were also shocked that we couldn’t find proper tacos or guacamole during our stay, which felt like a miss given the location. The 24-hour sports bar was a bit of a letdown. The “snack bar” consisted of pre-made hot dogs, hamburgers, and wraps sitting in a cooler that you had to microwave yourself—which honestly is pretty disgusting. Drinks were average at best and lacked consistency, and there were no options for premium liquor. I was also disappointed that there was no poolside drink service. Overall, the resort was clean but clearly outdated and in need of some upgrades. It definitely caters to a party crowd, which is why we chose it—and to its credit, the themed parties were an absolute blast and a highlight of the trip. Would I go back? No. Would I recommend it? Only if you’re going strictly for the party atmosphere.

    Apr 14, 2026
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    It was okay

    The trip was average. Bed was not great, toilet room stunk, shower temps were all over the place. The room set up was great and plenty of room to sit and relax. Pools were amazing, service was top notch all around never had any bad service. Food was mid at best at all restaurants and buffet. Overall was an average trip.

    Apr 12, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Fantastic

    What a great hotel, probably the cleanest I have stayed in to date, keep up the good work! 5* to all of the staff at the RIU Cancun!

    Apr 12, 2026
Hotel Advisories
  • AdvisoryAll Student/Spring Breaker Group reservations are strictly On Request and will be reviewed on a case by case basis by the corresponding Destination Sales Department. Guest disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not allowed. If a Student/Spring Breaker Group is accepted a. Minimum Age requirement: 21 years of age or older. b. Hotel may request proof of age in the form of passport or official ID
  • AdvisoryThe state of Quintana Roo will be charging a sanitation tax of 85.40 Mexican Pesos per room per night occupied. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

    Convention Policy :  

    Spring Break Policies - 

    1. Student / Spring Breaker Groups (21 years of age or older) will be accepted exclusively at the following 5 hotels:

    Riu Santa Fe

    Riu Cancun

    Riu Caribe

    Riu Latino

    Riu Republica

    2. All Student / Spring Breaker Group reservations are strictly On Request and will be reviewed on a case by case basis by the corresponding Destination Sales Department. RIU Hotels & Resorts reserves the right of admission and may reject any request at its sole discretion.

    3. If a Student / Spring Breaker Group is accepted:

    a. The number of rooms will be deducted from the contracted allotments

    b. Minimum Age requirement: 21 years of age or older.

    c. The Hotel may request proof of age in the form of passport or official ID

    d. Each room must submit a signed liability agreement upon check-in.

    4. At all other RIU properties Student Groups / Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year.

    5. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense.

    a. Parties in rooms are not permitted

    6. Student / Spring Breaker Groups must comply with any protocols (hotel and government) in place at the time of stay at the hotel.

    General Information - Room taxes and service fees are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.
  • Pet Policy : Pets Not Allowed
  • Early Departure Policy
    • Early Departure Penalty:1 NightApplies: Sunday - Saturday 04Jul24 - 23Dec26
    • Early Departure Penalty:2 NightsApplies: Sunday - Saturday 24Dec25 - 30Apr26
    • Early Departure Penalty:1 NightApplies: Sunday - Saturday 24Dec26 - 31Dec50

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Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319