Resort Details
- Various Lounges/Bars
- Unlimited local beverages (alcoholic and non-alcoholic drinks) available 24 hours a day
- Minibar and regularly restocked liquor dispenser
- Azúcar Lounge Bar
- La Plaza Bar
- La Arena Poolside and Swim-up Bar
- Sports bar (open 24 hours, All-inclusive service) - Various Restaurants
- Breakfast - Full American breakfast buffet and live cooking stations. Continental breakfast / snacks.
- Lunch - Hot and cold buffet and live cooking stations. Snacks, pizzas, pasta, fresh fruit and salads.
- Dinner (Colonial restaurant) - Buffets and live cooking stations.
Themed buffets on special evenings.
OPTIONAL DINING- Hibachi Asian restaurant
- Kulinarium (Available till October 2023)
- Mama Juana poolside / Mexican restaurant
- Ole Spanish restaurant
- Palm Beach Steakhouse
- San Angelo Italian restaurant
- 24-hour front desk
- Accessible facilities
- Babysitting,Offsite†
- Baggage hold
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- Elevators Not Available
- Exercise gym
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Babysitting, Offsite†
- Baggage hold
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- Elevators Not Available
- Exercise gym
- Free high speed internet connection
- Free parking
- Gift/News stand†
- Laundry/Valet service†
- Lounges/bars
- Meal Plan Type: All Inclusive
- Pool
- Restaurant
- Safe deposit box
- Tennis court
- Tour/sightseeing desk
- Wakeup service
- Water sports†
† Fees may apply
- Children's poolThere is 1 children's pool on-site.
- Children's program, onsite
Daytime entertainment program for children.
- Direct access to a beach
- Fitness center on-site
- Hot tubThe resort has an outdoor hot tub.
- Motorized Water Sports †Parasailing
Waterskiing
Diving
Deep sea fishing - Non-Motorized Water SportsWindsurfing
Sailing
Kayaks
Snorkel gear
Aqua-aerobics
Paddle boats - PoolThere are 3 swimming pools, one with adjoining whirlpool bath.
- Golf †This hotel has negotiated a special golf agreement with Punta Blanca Golf Club to provide preferential conditions and additional value to our guests.
- Spa †
- On-site EntertainmentFree access to Riu Pool Party and Splash Water World within the Punta Cana Complex (18+)
- On-site EntertainmentDaily activities for adults, 7 days a week.
Nightly entertainment including Live Music and Riu Theme Shows.
Entertainment program 7 days a week for children ages 4 to 12.
Pacha Disco at the Caribbean Street (drinks not included) open 7 days a week.
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Be carefull
Just to mention that we had 3 persons that noticed disappearance of money, not huge amount but one was $40 and 2others $20. Just small amount that it is difficult to notice. We presume that hey had access to the safe. If it had be only one person, we would not mention it but since 3 did notice, we suspect such…
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Fabulous resort
Wonderful hotel and resort. Only hiccup was getting the mini bar restocked, but the lovely evening reception in particular Jo an, and Robert couldn’t do enough to help. Looking forward to going back later this year. Highly recommend.
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Good but not great
Good but not great……a lot to like in terms of location, food choices, pool area options, straight onto the beach and mainly really great staff. The issue is, and was with a lot of people, was the quality of rooms and response to get things done. Our fridge didn’t work, the drawers were broke and after asking twice to get the fridge fixed nobody bothered so we gave in. This was a theme from many we spoke to. If you want good quality evening entertainment for UK children then this is not the place for you either in my opinion.
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Not the best but not the worst
Location is good.. Beach is good apart from lots of seeweed a lot of the time but azure clear waters. Room was acceptable, clean and functional water hot so no complaints. Not sure why other reviews differed. Our room was fine. Lots of South Americans and predominantly Argentinians. Service was in general good but in my opinion the staff were missing smiles. Not all of them but a lot. Food.. Lots of choice in the colonial buffet style restaurant.. A bit repetitive however you can find something most nights. Cakes and pastries mainly delicious. Ice cream more often than not sloppy lots of coloured ice creams and some very nice. Breakfast again all you need lots of fresh fruit at each sitting. Sadly the Steakhouse was terrible would not recommend at all but maybe we just didnt get what we expected. This hotel has no dress code. I was shocked to see people in swimwear at breakfast and dinner. Mama juanas good for lunch and breakfast.. Wasn't impressed with the Italian though. Grounds kept tidy but disappointed no coloured plants and flowers. If you want cheap with food and alcohol on tap this is the place.. If you want chic top class elegance then this is not the hotel for you.
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Poor
Broken glass on all corners of bedside table , leaking air conditioning. Leaking shower twice. Toilet blocked when we arrived. Final straw the shower door fell off on to my son luckily he caught it and propped it back up. We got moved rooms, the new rooms had cockroach infestation. Hotel staff didn’t see bothered about any of it, just said “ye ye we know it needs updating” said they would fumigate rooms, when we went back seen the cleaner in there with a tin of bug spray. Beach is nice, tui pool is nice. Shop is 10 dollars for a bag of crisps nothing is priced. Would not recommend this hotel if you are looking for luxury as is advertised. Food is good overall. We put a tip in the tip jar, the waitress tried to grab my shoulder to stop me putting it in the jar, tipping is not compulsory but we do tip and when we seen the tip jar we assumed that’s where to put it. She was angry that we put it in rather directly to her. Would not recommend
- AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
- AdvisoryThe Kulinarium restaurant will be closing from 31st October 2023
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.
Hotel Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.Minimum Age Condition: At least one person 21 years or older is required in every room during February thru May. The Hotel reserves the right of admission and may request guests show passport or official ID to prove age. During the remainder of the year, at least one person 18 or older is required in every room. Guests can and will be removed from the property at their own expense in case of any disturbance or complaint from other guests or hotel staff.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel. - Pet Policy : Pets Not Allowed
- Early Departure Policy
- Early Departure Penalty:1 NightApplies: Sunday - Saturday 01May25 - 23Dec26
- Early Departure Penalty:2 NightsApplies: Sunday - Saturday 24Dec25 - 30Apr26