Set a pace that suits you at Residence Inn New Orleans French Quarter Area Central Business District. Whether you are visiting our hotel for a few days or on an extended stay of a few weeks or more our central location on St Charles Ave puts you near the French Quarter the Ernest N Morial Convention Center, Tulane Medical Center, Ochsner Medical Center, LSU Medical Center and more. You will thrive at our hotel with all the conveniences you need. Our roomy studio, one and two-bedroom suites include separate living and sleeping areas, balconies with St Charles Ave views, fully equipped kitchens for your favorite cuisine, complimentary grocery delivery, free hotel wide WiFi and a fitness cntr to kick start your morning. After a day of discovery, toast to a day well spend at Bar360 overlooking the streetcars. Additionally our hotel is conveniently located 0.6 miles from Entergy Corporation and Hancock Whitney Center is just across the street.

Property Information

Year Built: 2019
Floors: 19
Nonsmoking rooms: 231
Total rooms: 231
Total rooms and suites: 231

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Resort Details

Amenities

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Activities

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General Policies & Fine Print

Check In: 3:00 PM
Check Out: 11:00 AM
Kids Stay Free Policy Maximum number of children per paid adult: 0Maximum child age: 12
Pet Policy Pets Allowed: USD 100 non-refundable cleaning fee Per Stay; maximum of 1 pets allowed; maximum weight per pet is 55 pounds

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 104 reviews
  • 5.0 star tripadvisor rating
    The Best Holiday Getaway

    Jimmy Ly, shift manager, Brieone Stacher, front desk and Carla, the valet clerk made me want to just move in(smile)!! They were the most hospitable and attentive host I have ever met, and we travel a lot. They made sure our room , accommodations and stay was what we expected. We cane to unwind, from work, life and noise. The Residence Inn answered the calll. Carla and the vslet staff would have our car with airbon within 5-7 ,minutes. Everything , was wonderful. Beautifully decorated facility. The room left out nothing from the full kitchen to include the stove top, full size fridge, dishwasher, pors,pans and dishes, dining area and lighting. I'm in love. Thank you, this year marked a milestone year of the death of our beloved oldest son due to complications of cancer. Being away for a moment was refreshing but also makes us wish he were here to come also, he loved New Orleans and much as we do. Stay and lodge here at the Residence Inn. You will love it.

    May 26, 2024
  • 3.0 star tripadvisor rating
    Should have been a better review, but ...

    This is a very new hotel in a great location, the staff was fast, friendly, and courteous, and the rooms are in *excellent* condition. So why three stars? A few things. One, I don't know if Marriott has recently switched mattress providers or not, but the mattress in our room was WAY too firm. Two, no in room safe ... seriously, I think this is the first Marriott property I've stayed at in 20 years that didn't have a safe in the room. Three, no breakfast service (I think the website has finally been changed to reflect this after scores of complaints, but a Residence Inn without breakfast? What?!). But the big one was four: during our stay, the hotel had *serious* elevator problems (of the three elevators, frequently only one was working ... the hotel has *19* floors) AND, at night, one of the AC units on the roof was making an intermittent banging sound every 20-30 seconds ALL night. NO ONE (who I spoke to) from about the 12th floor up got any sleep. This last issue was NOT the hotel staff's fault of course (and they were very apologetic and trying to address the issue), but until it's fixed, you shouldn't stay at this hotel.

    May 01, 2024
  • 1.0 star tripadvisor rating
    No housekeeping, tattered and worn towels, broken dishwasher

    There were no housekeeping services for the first three days. If you want clean towels, you must take them to the second-floor laundry and clean them yourself. The towels provided were tattered and worn. When contacting Marriot, they explained that there was a housekeeping sign-up sheet, but most people miss it. Well, wake up and tell people where to sign up. We were not told. The dishwasher was broken and leaked all over the carpeted floor. We notified management, and they did nothing. We had to walk on wet carpeting our entire stay. One of the three elevators was broken, so guests frequently had to wait 20 minutes for an elevator. On our last night, the management approved a loud music party on the second-floor social area. We're talking 110+ DB. No one on the third, fourth, or fifth floors got any sleep before midnight when the event ended. Do yourself a favor and pass on this hotel. It's not worth the headaches!!!

    Apr 26, 2024
  • 1.0 star tripadvisor rating
    Poor hotel management customer skills.

    Marriott Inn FRench Quarter New Orleans required my bank authorization code for payment. My bank: Mayo Credit Union Rochester Mn. NEVER uses a bank authorization code. Prior approval from bank for hotel stay made no difference to Hotel Management. They insisted on a bank authorization code ever after the bank stated that Mayo Credit Union does not use authorization code. What a difficult situation I was put in. VISA has never used authorization code for hotel stay. So,beware of this crazy so called safety measure.😱

    Mar 30, 2024
  • 1.0 star tripadvisor rating
    Poor management communication skills.

    When checking in to this hotel you are asked to give Bank Authorization Number. I had no knowledge of this number and I contacted my bank the Bank Manager stated,”we do NOT use bank Authorization number” My debit card could not be processed without this number! 1 star for poor costomer service. Very embarrassing with a lobby full of people.

    Mar 26, 2024
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319