General Policies & Fine Print
Customer Ratings & Reviews
TripAdvisor Traveler Rating163 reviews
Modern ambiance with a view & experience!
This property is well maintained with spacious rooms and breakfast is a plus. Kudos & High Five, Tumi! She is very welcoming, happy to help and ensures you feel appreciated as a valued Marriott member.
Thank you Matt
We wanted to write this review to give a huge shoutout to Matt at the front desk. He went above and beyond and helped us out when travel got tricky during our trip and we greatly appreciate it! Thank you!
South Denver hotel
This was a typical Residence Inn that has been renovated--at least in the lobby. The staff was very friendly and breakfast was good. The rooms are still not up to what I would expect for that price. There was very little in the way of utensils..forks, spoons, etc in the kitchen area. There is free on-site parking and a Courtyard next door so you can have enjoy cocktails. Nice little patio off the lobby.
Terrible customer service
Had $300 worth of clothes stolen from the laundry mat and they were unwilling to do anything about it. I know there is only so much they can do and they really can’t really reimburse me, but there laundry mat never said they weren’t liable for lost or stolen goods and there are security cameras right outside they door and they were unwilling and unable to check the tape. I put the laundry in at midnight and came back for it at 6am so a very short window in my mind. Anyway, still upset at my clothes being stolen and it’s even more frustrating that they were so unhelpful. Almost seems like they are trying to cover up something. Terrible customer service.
is this the breakfast?
three nights here. First morning, an ample breakfast with a variety of foods and enough plates and cutlery for the guests. Last two mornings: no forks, no bread, no butter (but without bread, who needs butter?), limited hot entrees, short on coffee. I guess if you expect breakfast, ask them if it will be available during your stay. This hotel is Marriot-Light.