Resort Details
- 24-hour front desk
- Complimentary newspaper in lobby
- Concierge desk
- Dry cleaning
- Elevators
- Free high speed internet connection
- Luggage service
- Multilingual staff
- Onsite laundry
- Safe deposit box
- 24-hour front desk
- Complimentary newspaper in lobby
- Concierge desk
- Dry cleaning
- Elevators
- Free high speed internet connection
- Luggage service
- Multilingual staff
- Onsite laundry
- Safe deposit box
- Smoke-free property
- Tour/sightseeing desk
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
319 reviews
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Apr 22, 2025Bad taste of hospitality
I came here with a credit card that requires me to type in a PIN. I had used the card yesterday with the PIN checking into a hotel in SF; and I have used the card since. So the card worked. However the system here and the staff here were unable to take a payment from my credit card -- The machine did not give me an option to provide my PIN. *Furthermore when I offered to pay cash (because the card was not working) that's something theire policy does not permit.* I have stayed here before -- they have that on record -- WHat I find extremely disappoint is they made absolutely no attempt to help by finding out why this is so; THEY DID NOT ATTEMPT ANY KIND OF TROUBLESHOOTING ONE WOULD EXPECT IN THE HOSPITALITY BUSINESS Luckily I was visiting LA with my brother who was staying at the same place and I had to have him make the payment for me. I visit UCLA often and this place is not going to be on my list of places to stay. Quite messed up and unhelpful.
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Apr 05, 2025Very good experience in LA during my son’s college tour
Excellent hospitality. Troy was great, very friendly. We arrived few hrs early and he was able to accommodate us, with a smile and 2 bottles of cold bottled water. We have a king size room for me and my son, big and clean room with all basic necessities like coffee maker, sofas, TV, laundry, dishwashers, cook tops and utensils.
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Apr 03, 2025
Spacious rooms, great staff
Our daughter who is a student had a surgery and we stayed at this property for a few days. The rooms were clean, large and comfortable and had all the necessary amenities including a hob, kettle/ coffee maker, fridge, safe, etc. The location was great, close to restaurants and shopping (Trader Joes, Target, etc). The staff, especially Troy at the front desk, was wonderful and helpful. The one thing that wasn’t ideal were the beds. The sofa cum bed wasn’t back friendly and neither was the main bed. Otherwise we really enjoyed our stay.
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Apr 01, 2025Fine but frustrating
I came down for a 1 day business trip to Westwood area. The hotel is conveniently located and staff was nice. The room I was in was large and spacious. I had a frustrating experience as I mentioned 3 times that the AC in my room was not working. They said someone came to check and it was working but I definitely went the whole night without AC which was not ideal.
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Mar 18, 2025Be careful! Price is not what it appears even when in the confirmation.
Be careful!! The hotel, including rude manager, refused to honor what was written in the hotel confirmation. Cost us an additional $45. What is contained in your confirmation is not what you will be paying. Would never ever stay here again.
- Check In: 3:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 21
- General Policies:
Checkin Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards; cash is not acceptedSafety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
Special Checkin Instructions: Front desk staff will greet guests on arrival at the property.
Know before you go: This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Optional Fees: Covered self parking fee: USD 40.00 per night (in/out privileges)Pet deposit: USD 50 per dayPet fee: USD 50 per pet, per nightService animals are exempt from feesRollaway bed fee: USD 50.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.