Hotel Promotions

Resort Details

Dining
OnSite Dining
  • Various Bars
    o GINGER SIGNATURE BAR: Lobby Bar. 
    o RUM REPUBLIC SPICE & SUGAR BAR: Sample some of the best rum in the world before dinner at Tokimeku or Mina. 
    o BETWEEN LOUNGE BAR: This bar between two culinary concepts—Blue Agave and Mascalzone Restaurant.
    o KANNA: Serving both the pool and beach areas.
    o FAHRENHEIT BAR: is a Bar in the Adults Only side.
    o 90 DEGREES: Exclusive for The Reserve (Adults Only).
  • Various Restaurants
    o TOKIMEKU: Asian restaurants-a combination of cooking styles, showcasing Chinese, Japanese and Thai gastronomy.
    o MINA: A casual steakhouse.
    o BLUE AGAVE: Mexican street cuisine
    o MASCALZONE: rustic italian trattoria-style restaurant. 
    o THE LUNCH BOX FAMILY KITCHEN: an international buffet. 
    o FLORA BY LEANDRO DIAZ: Adults Only Restaurant- Dominican and Caribbean flavors- Vegan gastronomy too.
    o MALVA: Adults Only International Buffet. 
    o KICKS SPORTS & FUN BAR: This friendly sports & fun bar 
    o SANTÉ: Exclusive Restaurant for The Reserve (Adults Only), Mediterranean 

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 24615 reviews
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Great resort, fantastic staff. horrible customer service at circle

    My wife and I just returned from a six-day trip to Paradisus Palma Real, and we loved every moment of our vacation. We stayed in the Reserve adults-only section, which was terrific. Our concierge, Alam, was phenomenal and made our stay unforgettable. He ensured all our needs were met, from dinner reservations to transportation and beyond. The beach was amazing, and if you stay at the Reserve, you'll have the pleasure of meeting Pedro, the most fantastic, entertaining, and energizing individual you'll ever encounter. The food was excellent, from the buffet to the à la carte restaurants. Jose, one of the food and beverage directors, ensured everything was top-notch. The bars offered quality liquor, and the bartenders crafted great drinks. The restaurant staff was professional and helpful, and the Dominican à la carte restaurant is a must-visit. There were plenty of activities for everyone. We met many families with kids of all ages, and there was something for everyone to enjoy. The bellboy service and front desk staff were phenomenal, going above and beyond to accommodate our needs. However, the one downside was the experience with the Circle check-in staff. They were pushy, unprofessional, and rude. As a Melia Silver customer about to become Gold, I expected better treatment. They should have recognized my status and the purpose of my visit. Aside from that, everything was amazing. I highly recommend this resort for singles, couples, and families alike.

    Mar 16, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Not what I was expecting

    I was excited about my stay and even more so once I arrived and saw how beautiful the grounds were. The staff was great and our personal concierge was great. That's were the excited ended. Restaurants were not great. Not enough food options for someone with a restricted diet.

    Mar 15, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Great pools , beach and grounds

    Deborah McLean Vacation | Couple We stayed for 10 days, in a swim up suite in the Reserve area. Room and patio was excellent, pools are large and well maintained.The grounds are really well maintained. The beach area is wonderful, water pretty calm . The staff here are so friendly and helpful. Our concierge, Emmanuel, went out of his way to look after us, we couldn't have asked for more. Other staff that were great, Vanessa, Gilberto, Marie at the beach bar Jose was helpful is many areas, got us into the steakhouse last minute, which we really appreciated Kelvin, Juan, Stirling and Rizzy, Santos, Milton, Barnelis Margaret, and Louise in Ginger bar There was an ongoing problem with dinner reservations, everyone we talked to had the same problem, you can only make 1 day at time , and it was really hard to get the one you wanted at the time you wanted. There is only 1 restaurant that is adult only and the adult only buffet was closed the entire time we were there, except for the last day, the food was disappointing the hot food was cold, lights turned off over the food areas, so hard to see what was there. Overall the food was mediocre. The Steak House and Mexican food was great , everywhere else so-so The Ginger bar near the lobby, is the only open air area, and had great entertainment, unfortunately the smell of cigarettes and cigar smoke is really strong, something needs to be done to circulate the air to keep it fresher. It's the only area for people to smoke, but not great for non smokers.

    Mar 15, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Perfection with Gustavo!

    A dreamy spring break!! The resort is amazing!! Splurge for the Reserve…you wont regret it!! Ask for Gustavo! He will make sure everything is perfection! Gustavo made all our dinner reservations for the week, checked in with us daily and found us on the property to assure everything was to our satisfaction. He is the reason this getaway was unforgettable!

    Mar 14, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Restaurant Capacity Problem

    The morning after we arrived, our family of 6 attempted to make dinner reservations at one of the restaurants on property. We were told that there are no reservations available for any of the restaurants during our time at the resort, but would be able to access the buffet (aka The Lunch Box). When we approached the front desk staff regarding this issue, they confirmed that no dinner reservations would be available to us during our stay, and then chuckled amongst each other. The concierge staff were sympathetic, but they were unable to do anything. While expectations for food an all inclusive is tempered, while staying at a 4/5-star resort we do enjoy getting dressed and enjoying a meal as a family in an air conditioned restaurant. The food at The Lunch Box is poor at best, so if you enjoy a good meal while on vacation this resort isn't for you.

    Mar 14, 2025
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319