Resort Details

Dining
OnSite Dining
  • Bana
    Contemporary Asian dining experience features separate entrances for adults and families, stunning Japanese Tatami mat flooring and distinct areas in which to savor Asian fusion cuisine, Teppanyaki tables and an adults-only sushi bar.
  • Fuego
    Latin fusion gastro bar treats diners to spicy ceviche and a raw bar in a trinity of dining options; a romantic private dining room, a divine outdoor terrace and an air-conditioned restaurant.
  • Hadar
    Adults-only international lunch and dinner buffet delights with sumptuous show cooking and on-the-spot fresh-squeezed fruit juice area.
  • LA PALAPA
    Exclusively for The Reserve Adults Only guests. Treat yourself to deliciously prepared international cuisine throughout the day under a beautiful palapa that offers spectacular views. Luxuriously adorned with rich woods and deep blues, La Palapa boasts a casual yet refined ambience.
  • Mole
    Mexican contemporary cuisine starring a special "Live" quesadilla area "Tres Marias" style! Diners have three romantic options: private-room dining, air-conditioned restaurant and balmy outdoor terrace.
  • Naos
    Everyone is welcome to this sumptuous International lunch and dinner buffet featuring show cooking and on-the-spot fresh-squeezed fruit juice area.

  • Olio
    Exclusive restaurant with swim-up bar—Olio serves breakfast and lunch for The Reserve guests, and a Bistro dinner for all. Treat yourself to delicious pasta dishes, juicy cuts of meat or aromatic pizzas in this authentic trattoria, as you bask in the sun by the pool smothered in lush greenery.
  • SAL STEAK CAVE
    Meat lovers delight in mouthwatering meat dishes prepared with the most innovative grilling techniques. Delight in top choice meat cuts seasoned in exciting styles from the around the world, including Josper, Rodizio, Argentinian and American Grill. Top it off with a menu of innovative drinks like Raspberry Milk Punch or Smoking Bloody Mary. Truly an exhilarating dining experience.
  • Sunset Grill
    Snack bar, grill and wet bar.
  • The Grill
    Mouth-watering selection of Paradisus Natural salads headline the dinner menu at this Italian-Argentinean grill with a wood-fired pizza oven featuring an outdoor terrace. Becomes a late night snack bar after "Hadar" closes.
  • The Market
    Mouth-watering selection of Paradisus Natural salads headline the dinner menu at this Rodizio grill starring a wood-fired pizza oven and lovely outdoor terrace; becomes a late-night snack bar after "Naos" closes.
  • Various Lounges/Bars
    - Red Lounge
    - M Bar 
    - Toji
    - South Avenue
    - Blue Agave
    - North Avenue
    - Swim up Bar
    - Gabi Club Bar
  • Vento
    Distinctly Mediterranean dining experience offers dining variety on palm-filled outdoor terrace, private party dining room, and air-conditioned restaurant.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 16601 reviews
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Exclusive all-inclusive

    I haven’t been to many all-inclusives, so maybe this is how they are.. But it’s certainly quite an ‘exclusive’ place for a so called all-inclusive’. When we booked we thought ‘family concierge’ was just a person assigned to help you during your stay. Turns out if you don’t spend the extra 2k for it, you don’t have access to the most kid friendly breakfast/lunch spot, a certain pool, or even a place to sit on the beach, amongst other things. Especially disappointed about the beach, as the adult side has lovely free cabanas to sit in and enjoy the waves, but unless you have family concierge there is nothing for you! Note, you can walk over to the bar at the end of the boardwalk from Kanna for a drink while at the beach, but don’t leave your stroller there.. we had to carry it across the sand to a different access a point with children in tow as they were setting up a wedding when we left. No english, no help. Just pointed away. Otherwise food has been ok. We managed to get decent times for restaurants even without the concierge help. But I’ll not be returning to a place that makes us feel very second class for our hard earned vacation splurge.

    Mar 14, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great stay!

    We came here for a wedding and stayed a week everything was great. We loved the atmosphere and the activities that were available good food and all the staff was very kind . Grisey with Celsius took good care of us poolside throughout the week.

    Mar 14, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Excellent Experience

    The facility was beautiful, well kept, and extremely clean/comfortable. The pools were a blast as well as great beach/ocean access. We loved the food and overall vibe of the resort. Excellent customer service. We were treated as VIP guests (seemed to be how everyone was treated) Can’t wait to go back 👍

    Mar 14, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing family hotel

    Great hotel for the whole family! We truly enjoyed our trip. The food was good all the staff is friendly and helpful. The waterpark is sure to be a hit for any family with kids 9 and under. Special mention for the amazing staff in the Kidsdom kids club. We weren’t sure at first if we would be comfortable using this service for our kids but we did by the 3rd day and they were amazing. Our 4 year old girl and 6 year old boy could not get enough of the place. They didn’t need us anymore, they had more interesting plans for yoga, fish feeding and beach time with their new friends and caregivers. Thank you Paradisus! We’ll be back.

    Mar 13, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    DANGEROUS WATER PARK !!! BEWARE!!!

    BEAWARE OF WATER PARK!!! My 4 year old almost drowned today!!!!! On the biggest water slide they have a lifeguard (female I think her name was Casandra) who sits on top of the slides and tells the kids when to go down the slide making sure not so many go down at once let my 4 1/2 year old (who is very small for his age) go down the slide no life jacket, no floatation device of any sort and no adult at the bottom to catch him! On top of her incompetence not questioning a small chila going down a slide with water at least 4 1/2 feet deep (way over this little guys head) she didn't notice him flailing and almost drowning in the water at the end of the slide. I noticed him with his bright blue googles bobbing up and down and his arms struggling. I was screaming and thankfully a stranger was there to grab him. The lifeguards bring a false sense of security! Furthermore they are not prepared to get in the water. They wear tennis shoes and socks. Completely incompetent. We watch our kids like hawks and my husband was right on the slide next to the big slide with my older daughter. I had just gotten done fastening my son's goggles and he took off to join my husband and daughter. He didn't notice them and went straight for the big slide. I had turned around took my cover up off and sandals. When I looked back I saw my husband and daughter and not my son. Just then that's when I noticed my son drowning. We just vacationed two weeks prior in Orlando Florida at the Marriot vacation club at Harbour Lakes. They had a similar water slide and my son had gone down it many times so he had no fear of just heading down this slide. This place is dangerous! Nowhere is the water depth marked and nowhere is there a height requirement! I am so disappointed in our experience. I yelled at the lifeguard I do t think she understood English. I then found a male lifeguard and he said he spoke English. Told him what happened and he just left. Found another lifeguard on his cellphone by the food place and told him. He went and excused the woman and seemed to be more attentive. Still not happy with how staff failed to handle this. We are still at the resort and I feel it is my duty to tell other parents, especially with these lifeguards at the slides it gives a false sense of security. Do not count on them at all. I still am baffled that the stupid lady even let him go down and then never even looked at the end of the slide. That's her job!!! Ultimately, he's my kid and my responsibility so I blame myself. But gosh darn it have some common sense especially if it's your job!!! I'm still so shaken up over the whole thing!!! HOPING EVER PARENT READS THIS AND THE STAFF SO THEY CAN IMPLEMENT CHANGES FOR BETTER CHILD SAFETY AND BETTER STANDARDS FOR LIFEGUARDS!!! Thankful to god for watching over my little boy today and the stranger that saved him, we could have left this trip without a child!!!

    Mar 12, 2025
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319