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Resort Details
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Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Graduation Celebration
We celebrated my daughters college graduation with a night in the city and The Palace Hotel was a perfect location for our girls weekend! The Palace evokes such history and is beautifully appointed. You can't help walk down the halls imagining the stories and parties this property has hosted.
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Great Hotel - Great Staff
My husband and I were robbed while in SF the morning of our hotel stay. The hotel was very understanding of our circumstances and made sure we had everything we needed since all our luggage and personal belongings were stolen. The valet even gave us free drink tickets because he felt so bad for us. The room was extremely comfortable. I cannot say enough good things about the staff!
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Beautiful hotel
Customer service was excellent! Room was always clean. The pool and gym staff were friendly and courteous. We tried to eat breakfast at the dining room but we were late for breakfast. Otherwise we could have write more details about the review
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Exquisite stay
Exquisite property , great service and delicious food Everything was perfect, staff very helpful and hospitable. Unique property with beautiful lobby and restaurant area I stayed for three nights and I really felt like living in a palace Room is comfortable and especially the bed! Just want to take that mattress home! Tea/Coffee Amenities in the room is minimal and has to call room service to bring coffee machine and tea bags. Was not an issue though as housekeeping topped up everyday Otherwise great location, within walking distance of all attractions and shopping area
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Amazing hotel and Excellent Customer Service
The hotel and its room was very nice, clean and comfortable. The staffs were very helpful and courteous, making me, a first time traveler to San Francisco calm and appreciative. Special shoutout to the housekeeping team, concierge and doormen who are very helpful and always have friendly smile. Really enjoyed my stay at the hotel while attending conference and viewing the beautiful San Francisco city. Definitely a place to stay for future visit. Btw the complimentary coffee at the GC2Go is great start for the day.