Encounter Gilded Age luxury, historic architecture and world-class service at Palace Hotel, a Luxury Collection Hotel, San Francisco. Located in downtown San Francisco, CA, our storied hotel blends classic design with modern décor. Relish a wealth of hotel packages, services and amenities, from expert concierge assistance and valet parking to a cutting-edge fitness center and event venues. Suites are refined, personal and feature in-room dining with stimulating city views. Our legendary luxury hotel showcases two famous fine dining restaurants with distinctive settings and a heated indoor pool with a sky-lit ceiling. Step outside and explore downtown San Francisco, CA, thanks to our impeccable location near Union Square, our iconic cable cars and Chinatown just blocks away. As grand and trendsetting today as it was when we opened our doors in 1875, Palace Hotel, a Luxury Collection Hotel, San Francisco lives up to our exceptional reputation and hotel reviews and regales you with five-star service.

Property Information

Year Built: 1909
Last Renovation: 2015
Floors: 8
Nonsmoking rooms: 556
Suites: 53
Total rooms: 503
Total rooms and suites: 556


Resort Details


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Hotel Advisories

Advisory Prices are based on single or double occupancy. You will incur additional charges at the time of check-in for additional room occupants. The Front Desk will verify the age of the guest to determine whether the extra fee would apply.

General Policies & Fine Print

Check In: 4:00 PM
Check Out: 12:00 PM
Kids Stay Free Policy Maximum number of children per paid adult: 0Maximum child age: 18
Pet Policy Pets Allowed: USD 150 non-refundable cleaning fee Per Stay; maximum of 1 pets allowed; maximum weight per pet is 40 pounds

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 2245 reviews
  • 5.0 star tripadvisor rating
    Graduation Celebration

    We celebrated my daughters college graduation with a night in the city and The Palace Hotel was a perfect location for our girls weekend! The Palace evokes such history and is beautifully appointed. You can't help walk down the halls imagining the stories and parties this property has hosted.

    May 30, 2023
  • 5.0 star tripadvisor rating
    Great Hotel - Great Staff

    My husband and I were robbed while in SF the morning of our hotel stay. The hotel was very understanding of our circumstances and made sure we had everything we needed since all our luggage and personal belongings were stolen. The valet even gave us free drink tickets because he felt so bad for us. The room was extremely comfortable. I cannot say enough good things about the staff!

    May 30, 2023
  • 5.0 star tripadvisor rating
    Beautiful hotel

    Customer service was excellent! Room was always clean. The pool and gym staff were friendly and courteous. We tried to eat breakfast at the dining room but we were late for breakfast. Otherwise we could have write more details about the review

    May 29, 2023
  • 5.0 star tripadvisor rating
    Exquisite stay

    Exquisite property , great service and delicious food Everything was perfect, staff very helpful and hospitable. Unique property with beautiful lobby and restaurant area I stayed for three nights and I really felt like living in a palace Room is comfortable and especially the bed! Just want to take that mattress home! Tea/Coffee Amenities in the room is minimal and has to call room service to bring coffee machine and tea bags. Was not an issue though as housekeeping topped up everyday Otherwise great location, within walking distance of all attractions and shopping area

    May 28, 2023
  • 5.0 star tripadvisor rating
    Amazing hotel and Excellent Customer Service

    The hotel and its room was very nice, clean and comfortable. The staffs were very helpful and courteous, making me, a first time traveler to San Francisco calm and appreciative. Special shoutout to the housekeeping team, concierge and doormen who are very helpful and always have friendly smile. Really enjoyed my stay at the hotel while attending conference and viewing the beautiful San Francisco city. Definitely a place to stay for future visit. Btw the complimentary coffee at the GC2Go is great start for the day.

    May 28, 2023
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319