Location
Cancun International Airport (CUN) : 17 milesProperty Information
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Resort Details
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
1356 reviews
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Jun 04, 2023A Beautiful Resort & Fun Stay for Our Family
We just returned from a week in Riviera Maya. We did 4 nights at Generations and 2 nights at Nickelodeon. Nothing is perfect, but it was a great trip. I highly recommend considering splitting the trip up like this, because we got more relaxing/chill time at Generations. My kids loved the low-key Kids Club and activity schedules. There is a better beach there with Bali beds. Then we got to Nickelodeon, ready for some fun! The resort is beautiful from a design perspective. It is large and well-appointed. We are Ruby Prestige members, so we got an adjoining family suite. It was so nice! The food was really good. We did the Character Breakfast, breakfast buffet at Spatula (we loved the fresh juices and crepes), poke bowls for lunch at Aqua Nick (my fave), birthday dinner at the Italian place, and another dinner at Good Burger. All around, the service was great. We had Sandra and then Sofie for our butlers. Sofie in particular, went above and beyond to ensure a wonderful experience and that our kids were happy. We attended the Tribe show and Orange Carpet, and the kids loved both. We wished we had planned to stay at least one more night. The beach is really small, so don't go expecting a large beach or swimming in the ocean. This resort is more about the experience for the kids and the pools/waterpark. The ocean view is beautiful, though. The gift items are way overpriced, so maybe hide some Nick gifts in your suitcase for the kids. We are planning to go back next year with our extended family. A great family trip!
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Jun 01, 2023Beautiful and Fantastic!!
Antonio, Brayan, and Osman provided great service during our cabana day at Aqua Nick. They brought out our drinks and food promptly and were very understanding and patient of our special needs kiddos.
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May 31, 2023Average
Our experience at the Nickelodeon resort was average we will not be returning. The food was not very good a hit and miss most of the food there had no flavor very bland also waterpark is not extraordinary just Ok our local Indoor water park is more Fun then theirs. Our room was big and spacious no complaints there but unfortunately there's not much to do there their shows are alway 10-15 late and the characters are not always the same as the app tells you. Honestly you don't need more then one day at this resort to experience all they have to offer. We stayed 3 nights and by our second day we were pretty much ready to check in to our next resort almost forgot about the beach there's none!
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May 31, 2023
Great table service at paw patrol area
We really enjoyed thw water park and the services of the mesero Brayan Jimenez. He really helped being at the park with 4 kiddos. No trajo el mezero todas las bebidas necesiarias q ocupaba uno para un viaje con mucha familia
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May 24, 2023
Nice vacations aqua nick
That is a nest place to have a fun Day with the family Antonio melendez was our service and your atención Washington tbe best i wish to return for my next vacaciones. Thaks for the atención att fam ortiz