Location
Marina Vallarta - BeachProperty Information
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Resort Details
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel does not accept spring breakers.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
7810 reviews-
Excellent experience
Melía Puerto vallarta was an incredible experience for my family. After a little mishap on our first night and the fact that the property looks a little tired; it was all amazing. Food, entertainment and amenities worth the stay, but in the words of Thomas Keller "in the end, all hotels are the same—a room and a bed; service is what makes the difference.” and it did Alberto as a guest service agent and entertainment had all the answers and lots of talent and Silvia always attentive for all guest services. Victor, Ignacio and Nabor at the pool bar. Antonio at the main restaurant. To say a few names made the difference. Everyone from maintenance, security, housekeeping, front desk and cooks, every member was always friendly and helpful. They are the reason I'd visit the hotel again!
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Great Buffet, Great Place for Family, and Wonderful Staff
We enjoyed our stay in Melia PV. The room is a bit old, but that's not a very big deal for us. We definitely enjoyed the buffet, pool has some tiles broken that needs fixing, the staff are wonderful and very helpful. Despite the down sides, we had an overall Great time in Melia PV!
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Good experience
The hotel is nice but it looks old and sloppy in some areas, it could use a renovation in rooms, elevators and pool. The food is good but after 3 days you’ll have the same food, there is only one buffet restaurant and there are two other restaurants you can go with reservation. We tried the seafood restaurant and the dishes were average, as a reservation is needed you might expect more special dishes. Some drinks have an extra cost even you are in an all inclusive plan, which seems weird but it might not be a big deal. The attention at restaurants and front desk was great. The night shows are entertaining.
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Customer service.
Javier from the Lobby front desk was amazing, great customer service and he was very responsive, respectful and helpful. He helped us reserve dinner last minute when it seemed impossible. Overall I recommend this resort one of the best experiences I’ve had.
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Amazing
Great resort! All stuff is super attentive and always get you what you need. My family wanted to reserve at a restaurant but there was no space and Javier helped my family get in since it was our last day. Room is super nice and clean. Great views & stuff.