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2927 reviews
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Sep 23, 2024Enjoyed the roof top pool and views
Nice hotel with a superb rooftop pool and bar allowing you to enjoy the sight of the Acropolis in the distance. Loved the pool area but was disappointed with the bedroom. The bathroom light design meant that when visiting the toilet in the night the light shone through into the bedroom waking the other occupant. The breakfast buffet was quite comprehensive. We enjoyed our stay, however, the noise from the streets outside gave us very little sleep over the 2 nights we were there.
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Sep 09, 2024Sticky fingers - use caution when you aren’t in your room !
The hotel itself is okay . The location is a 25-30 minute walk to the main attractions . The room isn’t anything special . No coffee pot , basic bed , a view of the apartment building next door . Also a stagnant smell throughout the hotel . The highlight is the rooftop pool that overlooks the city. As for the rest of my stay.. The point of this review as that a member of the staff stole items from me. I got lazy at the end of our vacation and chose to leave my necklace on the counter with my belongings as we were just going out for dinner and I trusted the previously good reviews of this hotel . After the police report was made and I was getting ready later in the day , I also noticed my perfume was missing from my cosmetics bag . This means staff went into my bag … apparently guests also also need to put hygienic items in the safe as well ? Overall I did not appreciate the treatment by hotel management . I have never accused any hotel staff of anything like this . I was clearly visibly upset when the housekeeping manager came in the room that morning and told me no one had come into our room when the necklace went missing . I find it odd the manager doesn’t know you have turn down service … she then proceeded to call the morning staff cleaning member and laugh on the phone with her saying she knows she wasn’t in the room that night . Completely unprofessional when someone is missing something important to them . The front desk manager then read the key card and indeed found someone had entered our room when the necklace went missing ….. I know this isn’t proof but the likelihood the two are connected is pretty obvious . The staff member was then called and of course said they didn’t know anything about my necklace . Case closed ! The manager then stated well they don’t know anything about it what do you want to do about it ? The staff questioned me multiple times about if I checked my room and looked under the bed and in the sink , but you take your employee at face value . You clearly trust them by their word the first time but not my ability to look before I accuse someone of something serious . The only thing I wanted was for staff to at least pretend to care. I was never offered a simple I’m sorry or we take this seriously . The only compensation I was offered was a coffee and a chair to sit in while I wait for the police . I then emailed the management upon checking out who again told me that they recruit and employ only the best and I should try to recall where I last had my necklace . Your staff stole my necklace and my perfume. Obviously I should have put my necklace away in the safe or hidden it better . This is just a warning to future guests that there is a thief among the staff at the Melia Hotel in Athens and the management takes them at their word. To the person who stole my cross and St Michael necklace , I hope you needed it for personal reasons, because the makeup you left behind was worth more than the necklace.
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Sep 03, 2024
BEWARE! SCAM!
Upon checking in, I was told I had no choice to give a credit card for a €100 'hold' on my card, for minibar, room service etc. Upon checkout, I was told it was easier for my to pay for the things charged to my room separately upfront, as it's easier to release the full €100 on the card. It had been over a month and a half and this money has not been returned. I have contacted and been ignored by the hotel staff, clearly just a way to rip you off. Additionally, the hotel take as many walk ins from the street for the pool as possible, so good luck getting a space if you're a guest.
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Aug 31, 2024great stay, would highly recommend
stayed august'2024 . great hotel, rated 4* but has 5 star service all round. Nicole from reception was so welcoming and has great aura around her. room was high end standard, so clean, roomy, great space. everything you needwant in hotel. would recommend. going back to athens in April'2024 and guess I already know where I will be staying. Rooms5.0Service5.0Location5.0 Hotel highlightsLuxury · Great view · Romantic · Quiet · Great value · High-tech Roomsgreat hotel, rated 4* but has 5 star service all round. Nicole from reception was so welcoming and has great aura around her. room was high end standard, so clean, roomy, great space. everything you needwant in hotel. would recommend. going back to athens in April'2024 and guess I already know where I will be staying.
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Aug 28, 2024
A good quality hotel accessible to Major sites and local restaurants etc
Stayed here with my family 5 rooms for a few days sightseeing in Athens. Easy transfer of about 35 mins from the airport. Hotel reception friendly, helpful. Rooms (superior) with whirlpool bath, comfy beds and most facilities though you need to ask for a kettle supplied free. Breakfast is a combination of Greek continental and sort of western, but really good quality well stocked and staff are helpful and responsive. In the height of summer the rooftop pool and bar are a well deserved space from the heat. There are loungers and a seating area but lots of etiquette with guests just taking their turns as beds became available. Beer 7 euros, cocktails 12-14, nicely prepared by happy staff. Pool was big enough for the hotel needs but busy especially in an afternoon. The food offerings pizza, dips, burgers etc good. Towels supplied. Distance from syntagma square 20 mins walk in a straight line. Supermarket 4 mins walk. Would recommend this hotel it was good