Resort Details
- The MarketplaceStop by The Marketplace and pick up a snack, a drink, Starbucks? coffee and other necessities. It's the perfect spot for a quick Palm Desert lunch if you're on the go.
- The Water's Edge Bar & GrillSettle in at The Water's Edge Pool Bar & Grill and enjoy classic Palm Desert dining as you soak up the sunshine. Our poolside restaurant features burgers, salads, cool drinks and a vibrant, kid-friendly atmosphere.
- 24-hour front desk
- Accessible facilities
- Accessible parking†
- BBQ/Picnic area
- Boarding pass print-out available
- Bookstore,Offsite†
- Car rental desk,Offsite†
- Check cashing policy
- Child programs†
- Cocktail lounge,Offsite
- 24-hour front desk
- Does hotel have accessible parking?
Grab bars in bathroom
Raised toilet seat with grab bars
Roll-in shower available
Service animals allowed on property for people with disabilities
Service dogs allowed
Toilet seat in guest rooms for disabled person - Accessible parking†
- BBQ/Picnic area
- Boarding pass print-out available
- Bookstore, Offsite†
- Car rental desk, Offsite†
- Check cashing policy
- Child programs†
- Cocktail lounge, Offsite
- Cocktail lounge with entertainment†
- Complimentary newspaper in lobby
- Concierge desk
- Dinner delivery service from local restaurant, Offsite†
- Direct dial telephone
- Drugstore/pharmacy, Offsite
- Dry cleaning†
- Efolio available to company
- Exercise gym
- Florist, Offsite
- Front desk
- Hair dryer
- Health club
- High speed wireless
- Ice machine
- Individual Efolio available
- Interior corridors
- Ironing board
- Kitchenette
- Laundry/Valet service†
- Motorcycle parking†
- Non-smoking rooms available
- Onsite laundry†
- On-Site parking†
- Outdoor pool
- Parking†
- Pool
- Public area air conditioned
- Restaurant†
- Safe deposit box
- U.S. Fire Safety compliant
- Spa, Offsite†
- Tennis court, Offsite
- Valet cleaning†
- Valet same day dry cleaning†
- Wakeup service
- Whirlpool†
- Wireless internet connection in public areas†
- Copier
- Fax Machine
- Telephone
- Voicemail
† Fees may apply
- Children's program, onsite †
- Fitness center on-site †
- Gym †
- Health club
- Outdoor pool †
- Pool †
- Table tennis †
- Whirlpool †
- Beach †
- Bowling alley †
- Hiking trail †
- Horseback riding †
- Mountain biking trail †
- Putt putt golf †
- Rock climbing †
- Tennis court †
- The Fabulous Palm Springs Follies
- Annenberg Theatre
- Desert Imax Theatre
- McCallum Theatre
- Century Theaters at The River
- Resort Theaters Rancho 16
- Boomers Family Entertainment Center
- Cinemas Palme d"Or
- Riverside County Fair and National Date Festival
- Palm Springs Indian Canyons
- Children's Discovery Museum
- Palm Springs Art Museum
- California State University, San Bernardino Palm D
- Palm Springs Aerial Tramway
- Agua Caliente Casino
- Big Bear Lake
- Children's Discovery Museum
- Disneyland Park
- Idyllwild
- Joshua Tree National Park
- The Living Desert? Zoo & Gardens
- Palm Springs Indian Canyons
- Palm Springs Village Fest (Thursday Only)
- Downtown Palm Desert Shopping
- El Paseo Shopping District
- Santa Rosa & San Jacinto Mountains National Mo
- Bump and Grind Trail
- McCallum Theatre for the Performing Arts
- CODA Gallery
- Acrisure Arena
- Civic Center Park
- Art Smith Trail
- Cap Homme / Ralph Adams Park
- College of the Desert
- Oasis Bar and Grille
- Bing Crosby's Restaurant and Piano Lounge
- Arnold Palmer's
- Las Casuelas Terraza
- Amore
- Azul
- McCormick's
- The Nest
- Eldorado Polo Club
- Santa Rosa & San Jacinto Mountains National Mo
- Coachella Valley Vista Point
- Palm Desert
- Desert Adventures Eco Tours
- Adventure Hummer Tours
- Five Star Adventure Tours
- Acrisure Arena
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Great Hotel and Service
Fantastic service and lovely property. Jose H signed us in and was helpful, accommodating and knowledgeable. We appreciated the great front desk service. Our room in V building was large, with two queen size beds and several kitchen amenities. There was a huge bathtub in the room - really fantastic. The pool was open late and there are 4 hot tubs!! Wonderful experience; will definitely return.
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Will not be returning!
We gave this another try after our last stay of having a dead rat and rat feces on our Patio as well as an uncleaned villa and it will be our last time! Aside from all of the issues with booking (not the resorts fault) we had cigarette butts and piles of hair down by the pool in a non smoking area (not what i want my kids being around). Additionally the AC/Heating unit was not working. The front desk was completely useless in resolving or compensating. Told me "sometimes people smoke" and "you have to do is message the desk". I messaged the desk about the heater and the cigarettes. Neither were resolved!
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Simply Amazing!
Beautiful resort & gorgeous desert location. Agreed to wait until 5:15pm to get a suggested room with a mountain & JW view and so glad we were patient. From our balcony in P building we enjoyed watching golfers tee up every morning & watching the sunset each evening. Michelle at the front desk check in assured us it would be worth the little extra wait for our week stay and she was absolutely correct. Abraham was also fantastic (morning stretch & water aerobics). Ordered grocery delivery from Albertsons (adult beverages included in order) which was convenient. Don’t bother going to Palm Springs for their Thursday night village fest-we didn’t feel the need to stay long there & wanted to get back to them s resort. Having access to JW Marriott main resort was a huge bonus of staying here too.
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Exceptional, Marriott’s Desert Springs Villas, a fabulous resort/vacation destination
We’ve been fortunate to enjoy vacations at Marriott’s Desert Springs Villas I since the resort first opened. Over the years, in my opinion, the resort has only improved, with numerous upgrades and enhancements that have made the resort even better than when it first opened. On a positive note, we absolutely love Palm Desert and the location of Desert Springs Villas. It’s a place where we feel completely at ease and can truly unwind. The resort is impeccably maintained and spotless. The two-bedroom villas are spacious, thoughtfully designed, and optimized for both comfort and functionality. The landscaping is beautiful and well-designed, and the DSV maintenance and housekeeping teams, along with the outsourced landscaping company, do an exceptional job maintaining the property. As is our usual practice, our interactions with DSV staff are generally limited to the check-in desk, concierge, and housekeeping/maintenance team. On this visit, we checked in during an off-peak time, avoiding the long lines that others have mentioned at the Front Desk (though I’m curious why DSV hasn’t restored/expanded “Gate Check In,” to ease the demand on the Front Desk). We did, however, have the pleasure of meeting Michelle, a Front Desk Supervisor, who was particularly helpful, professional, and efficient. Donna and Jan, the concierge staff, continue to be exceptional ambassadors for both Desert Springs Villas and Marriott Vacation Club. One employee who has stood out to us on this visit, and previous stays, is Maria, the housekeeper responsible for maintaining the pool area and Club House. She is an incredibly hard-working and dedicated employee, displaying a level of care and pride in her work that truly stands out. I’ve often watched Maria cleaning the pool area, early in the morning, and her efforts are really remarkable. On the rare occasions when Maria is off, her replacements don’t seem to share the same level of commitment that Maria does, they spend time on their phones, or socializing with other employees, rather than staying focused on their work. Related, if you want to see something remarkable, go to the Fitness Center between 5 and 6 AM, and watch the extent that DSV maintenance employees go to, to steam clean the pool deck and chase lounges at the Club House pool. It is impressive, and especially noteworthy. As for areas of improvement, I’d start with the Fitness Center. The maintenance of the equipment needs attention. It’s frustrating to find equipment that isn’t functioning or is in poor repair. Additionally, there’s a lack of signage encouraging guests to disinfect equipment after use, which would decrease the risk of cross-contamination and the spread of germs in the Fitness Center. I’d also recommend placing more focus on improving the interactions between guests and Front Desk staff when reporting mechanical issues or service needs. Making that process efficient and reliable would improve the guest experience. Another area of concern is the Desert Springs Villas Marketplace. I believe that outsourcing the Marketplace to an outside vendor was a mistake. The food is subpar, overpriced, and served by apathetic staff who are not of the same caliber as Marriott Vacation Club employees. The marketplace, under the current ownership, is sub-par, resembling a bodega, in an inner-city, more than a quality retail outlet. The DSV Marketplace was in much better hands when Desert Springs Villas operated it directly. Lastly, with the outstanding JW Marriott Desert Springs Resort and Spa right next door to Desert Springs Villas, it would make sense for Desert Springs Villas to partner with them for food and beverage services. The food at the Palmeras Pool outlet, for example, is both poor and overpriced. In conclusion, despite these areas for improvement, I can’t speak highly enough about our experiences at Marriott’s Desert Springs Villas. The resort is exceptionally well-managed, and it continues to provide an outstanding vacation experience.
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Meh
I've stayed at the Newport MVC and Desert Ridge MVC but this was my first time at one of the Palm Springs MVC properties. We were very underwhelmed. Everytime I stay at one of these properties I thank God I'm not an owner. The landscaping is nice and the units are clean but that's about it. Desert Springs I is very understaffed. Long lines at check in, only one server at the Palmera Pool (for the entire pool and restaurant), and no housekeeping the entire week. Not even a mid-week tidy up. At check out guests are ask to take their trash to a dumpster and strip the beds. Seriously????? Most of the Staff at the Front Desk and at the Golf Course seem like they hate (really hate) their jobs. Try calling the Concierge or At Your Service-they don't answer their phones. They tell you to make reservations for activities, like pickleball, but they are impossible to get. Food is very mid and prices extremely high (ie-$20 for a really bad margarita). Finally, the staff will tell you that you can only use the pool at the JW Monday-Friday which is a joke because the pool gates are unlocked seven days a week and the place in overrun with locals taking chairs from paying guests. I know Marriott will address these comments with their canned response on how they "value feedback" and "will work to address these areas", blah, blah, blah. But based on all the negative reviews it's obvious they don't care. Owners are forced to use their weeks and pay their Mainteance Fees so why bother? In the meantime, guests (like me) and potential new owners will continue to steer clear. You've been warned.
- AdvisoryThe following mandatory hotel-imposed parking fees are charged and collected by the hotel either at check-in or check-out. Parking Fee: $25 (Plus TAX) per room, per night per vehicle Mandatory hotel-imposed parking fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check In: 4:00 PM
- Check Out: 10:00 AM
- Kids Stay Free Policy : Maximum number of children per paid adult: 0Maximum child age: 13