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Customer Ratings & Reviews
TripAdvisor Traveler Rating378 reviews
It was a pleasure to stay at this hotel with the warm friendly staff, especially Emma who went above and beyond to help us check in. While some of the staff may speak limited English, they make the extra effort to help communicate and understand your needs. This location was perfect for getting around the city using Uber and the fares were not that expensive (most trips were around USD 2-4). There is a grocery within walking distance, Riba Smith which has a lot of familiar brands and local items as well. The rooms were cleaned every day. The room was equipped with towels, hair dryer, toilet paper, cutlery including pots and bowls, dish washing liquid, a sponge and roll of napkins. We went to the grocery to get some food items and the kitchen was equipped with a microwave, electric stove (no need for matches!) and fridge. While the windows do not open in the room, it is still very comfortable. The washer & dryer are at the end of the hallway and they provide you with a bit of laundry detergent to get you through your first load of laundry. Only liquid detergent can be used in these machines and you will have to use quarters to operate the machine (at the time of our stay it was USD3.50 for washing and USD2.25 for the dryer). The front desk can help you with coins if you need (that’s where we got ours!). We stayed for two weeks. The room was on the 15th floor, it was quiet with a great view of the city. There were no disturbances or loud music, so it was ideal for having quick video conference calls if you have to work during your stay. It was a great stay and we will definitely look forward to staying there again.
Everything you need in a good hotel.
Marriott just get it when it comes to business hotels and long stays. Everything for the most part is thought of. The pool is large enough for full length swimming with a small but decent gym. Beach towels and water available, sunbeds, tables, chairs to hang out in the evening and a great view. The staff were excellent especially the breakfast team. The lunch menu and drinks all reasonably priced and good selection. The only let down for me was the breakfast. It is very carb heavy, no fresh bread selections just sliced white or brown. Omelette & Waffle station. the options though for people who don't eat eggs or most meat is extremely limited. Very repetitive aswell if staying for more than a few days.
Pleasant Stay but Worst staff & worst food
stayed 3 days here .stay was pleasant but staff is very rude & non cooperative & food is worst .try other options instead an other problem is understanding of English is very basic you will have problem is communicating .
Many thanks to the hotel staff!
This is a comfortable, clean and quiet hotel. The rooms were spacious. The bed was super comfortable. I would stay there again, mostly because of the outstanding staff. They are very professional, helpful and just a pleasure to interact with. Even on my last day when I had a series of unfortunate "personal" mishaps, the staff, particularly at the front desk, were extremely accommodating and patient. The dining room wait staff were attentive and prompt. I speak little to no Spanish, but we managed to communicate, and several even patiently tried to help me learn. Overall, just a lovely group of employees.
Peasant, accommodating, and convenient
The hotel personal was accommodating, fluent in English, and foremost agreeable and well mannered. Breakfast is too greasy for our taste, and poorly attended. The quality of the rooms is deficient due sound transmission and moldy shower floors. Although the hotel is kept clean, regrettably the construction quality is very poor, and certainly is not the hotel to blame since those are major considerations that apparently weren't considered during design and construction