Location
Las Vegas - StripProperty Information
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Resort Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization upon check-in for incidentals, this will place a hold on your funds. If you don’t provide a credit/debit card, a cash deposit is required upon check-in for incidentals.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee - A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out for guests from all origins.
Mandatory hotel imposed resort fee inclusions:
• Property-wide high-speed internet access (public spaces and in-room)
• Unlimited local and toll-free calls
• Airline boarding pass printing
• Fitness center access for guests 18+
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.
• Dogs are the only animal allowed.
• There is a mandatory dog friendly fee of [$100.00 per night, per dog] for rooms and [$150.00 per night, per dog] for suites. These fees will be applied to your folio and payable directly to the hotel at time of checkout.
• Up to two dogs are allowed, with a maximum combined weight of less than 100 pounds.
• A second dog fee will be charged at check-in if bringing two dogs.
• Due to health code regulations, dogs (except for service dogs) are not allowed in public areas including, but not limited to: any food and beverage outlets, the Spa, or pool areas, except as passing through.
• Dogs are permitted in hotel rooms, suites, and the designated outdoor locations.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
18992 reviews
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Jun 01, 2023Traveled with 12 year old for family fun
Traveled with 12 year old and specifically stayed here because of the pool area. Let me come back to that. Rooms were fine, beds are comfy. The bathroom/closet doors are a bit chaotic and no fan in the toilet area - be warned if you traveled with two boys like I did. Food options are fine, things are quite a ways from the elevator except for one restaurant. We rented a cabana back in April and it was $925 for the west lagoon. I was shocked because I usually stay at Park and it's usually $350-600 depending on your day. This was on memorial day but it didn't seem to matter on the date - I checked. A cabana host told me they start out at $600 and raise prices according to how many have sold. We had two tubes, unlimited water and sodas, cabana host service and food service and of course the typical (safe, tv, fan and seating). You have to tip the cabana host and the food service hosts separately - difficult because we didn't really use the cabana host for anything. Food comes in takeout containers and is average at best. Oh, and no complimentary fruit plate or snacks. The pool area is packed. West Lagoon is quieter but a ways from the lazy river and wave pool. Mandalay was fine, it was a good experience and would consider again. Just feel the pool was overpriced.
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Jun 01, 2023Clean, Great food and Service
Excellent service, excellent food in all restaurants and eateries and very clean rooms at a great value. I've been coming for years now, to Mandalay Bay and love the choice of 5 pools and a lazy river.
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May 31, 2023
Excellent all-around experience
From check-in to check-out, all-around excellent experience. Early check-in was a breeze, the room was super clean, housekeeping answered quickly, check-out was simple. Pool staff were wonderful and friendly.
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May 31, 2023It was alright
My stay was actually pretty good. The mini bar was overpriced I think. Under my bathroom sink I had some plastic cups from the previous guest still there and some dirty towels also. The people that stayed in the room next to us was loud and banging on the walls and the door that separated the 2 rooms.
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May 31, 2023
Mandalay experience
The facility is spacious and clean. The place is accessible, walking distance to Allegiant stadium and T-mobile theater, and you don't have to experience the traffic of the strip. VIP services is indeed a VIP experience.