Location
Punta Sam-Isla BlancaProperty Information
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Resort Details
Hotel Advisories
General Policies & Fine Print
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Wonderful Mexico Destination
The resort was beautiful. Well maintained and always in tiptop shape. The rooms are great. We had a swim up suite which had the pool right outside your patio with a small pool on the patio with seats. Beach was nice just a little seaweed based on weather but was very minimal and Majestic Elegance cleaned the beach every morning…Great walks in the morning either North or South …. Seemed very safe and no vendors bothering you. Just other resorts we walked 2 miles in each direction. Food was excellent at all the restaurants that we ate. Great entertainment daily and throughout the day. I enjoyed that we stayed on the Club side for adults. There was so much to do. They also have plenty of bars and lounges. I will definitely go back and stay at the Majestic Colonial. Very relaxing. Great time with family in Mexico. Can’t say enough about the staff. TOP NOTCH!!!!Started each morning with Cindi with breakfast who was just a sweetheart and our favorite wait staff. She made sure that our orders were accurate and she was friendly and funny. Hostess MariJo took care of us every morning, even though we probably drive her crazy with 2 showing up then the other 2 or three deciding to come. Then pool bartenders Omar, Benjamin and Ramon keeping our drinks filled. Pool Bar outside our rooms. Keeping us entertained all day was Eddy and Laura. Eddy was definitely one of the best at his job from all the places we have visited.Carlos always made sure we had drinks at the infinity pool.Melissa was our butler and would recommend her immediately. Very attentive and took care of everything that we asked for. And let’s not forget Janeth at the front desk. She was like everyone’s daughter. She is a sweetheart. The staff are an important positive of this resort. They made our stay even more memorable and fantastic!!!!
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Absolutely Amazing Resort
Majestic Elegance exceeded our expectations for a wonderful and relaxing vacation! As soon as we checked in we were greeted by a lovely butler named Vanessa. She took us to our room (in the adults only section) and explained everything we needed to know about the resort in detail. She gave us information about all of the resort amenities and about all of the restaurants on the property. Her help was greatly appreciated. The room was absolutely beautiful and in addition there was a large jacuzzi on the balcony. Every area of the resort was immaculate and we were particularly pleased that the beach was virtually free from seaweed. The restaurants were outstanding! The food was delicious and the staff was so accommodating everywhere we went. Our butler continued to check in daily with us, asking if there was anything we needed, if we needed her help with reservations, and in general always making sure we were happy! This service is great to have when you are on vacation. We had an amazing hydrotherapy session in the spa and she even scheduled that for us. I can see why there were many signs on the doors that said they were repeat guests. This hotel truly deserves five stars!
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Amazing resort
We had traveled to the Majestic Hotels in Punta Cana and we decided to give the Majestic Elegance Costa Mujeres a try. I am a travel agent and I really like to experience a property before I sell it. Well, I can honestly say I will be selling this hotel with my eyes closed! Everything was perfect. The a la carte restaurants were all so good. The service we got from Daniel at the Italien restaurant was excellent. Pablo at the Mar House restaurant was also amazing. Our butler Iran gave us special attentions throughout our stay. The beach is gorgeous. A lot of palapas and bali beds for everyone. They offer bar service at the beach as well. Waiters go to the guests to offer drinks. The pools are not big though. Not like some hotels where it extends throughout the lenght of the hotel. The biggest is the family one. The others are much smaller but there are a lot of them. The room is quite large and very beautiful and clean. Nice balcony with an outside Jacuzzi, a sun bed, two chairs and a table. However, if you are a person who goes to bed earlier than 11 pm, ask to be in building 1, 2 or 3. Building number 4 is facing where the wedding parties take place with loud music. But it ends at 11 pm sharp. All in all, it was a great, well needed vacation and we will certainly go back to the Majestic Elegance Costa Mujeres.
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Very nice resort with top notch staff,appearance and food
Great time with family in Mexico. Can’t say enough about the staff. TOP NOTCH!!!!Started each morning with Cindi with breakfast who was just a sweetheart and our favorite. Good Luck in your adventures. Then pool bartenders Omar, Benjamin and Ramon keeping our drinks filled.Keeping us entertained all day was Eddy and Laura. Eddy was definitely one of the best at his job from all the places we have visited.Carlos always made sure we had drinks at the infinity pool.Melissa was our butler and would recommend her.And let’s not forget Janeth at the front desk. She was like everyone’s daughter.The resort itself was beautiful. Well maintained and always in tiptop shape.Beach was nice just alittle seaweed. Great walks in the morning either North or South …. Seemed very safe and no vendors bothering you. Food was very good at all the places we ate.Would definitely go back.
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Great experience!
Johnson at the tiki bar was the best bartender! Very friendly. All staff was very friendly and always willing to help! The sushi restaurant was our favorite. Another favorite bartender was Ramon at the adult pool.