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Resort Details
General Policies & Fine Print
Customer Ratings & Reviews
TripAdvisor Traveler Rating
3527 reviews-
no service from room
I am a lifetime, platinum elite and I’ve never experienced anything like this. Dial zero on the hotel phone and it tells you it will be five minutes until someone answers. After about a minute, it says four minutes. Then for the next 10 minutes it keeps saying four minutes. Nobody answers the phone. The direct dial buttons don’t work and there’s a note on the phone that says dial zero for all services. I don’t see how they could have no staff manning the phone to answer questions or for room service… I tried several times same result.
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Met expectations
Hotel met but did not exceed expectations. It is after all an airport hotel at LAX. $80 for parking. Odd shaped smallish room and no microwave. Getting hot water for tea or ramen was a challenge. I was able to get it at the bar and staff were friendly. Convenient location. Clean. Pool looked nice but I arrived in the vending so did not use.
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Close to the airport
Big hotel close to the airport. 50$ for one night parking. There is a parking lot right next door that only charges 20$. Just a tip. The room was good. Slept really well. Cleaning could be one notch better. Front desk friendly and helpful. Free airport shuttle, drives all day. Like every 20 minutes or so. Breakfast included. One thing that surprised me was that everything at breakfast from the cutlery to the food containers was plastic. A big chain like Marriott doesn't have green thinking.
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Great Location & Staff
I chose the hotel because it is close to the airport, and I know the Marriott brand. I was pleasantly surprised by the nice pool area and the incredibly friendly and helpful staff. Everyone I encountered was very pleasant. Using the shuttle service to the airport in the morning was very easy. Good job, Marriott. Food and beverages were a bit overpriced, but that seems to be everywhere. The food was good.
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Clean and comfortable Marriott walkable from LAX
Clean and well-appointed room. Very comfortable bed. It's close enough to the airport to walk, though there is a shuttle too. There are some very nice views on the runways from the club lounge. Decent breakfast as well up there. Wifi worked well.