Resort Details
- Breakfast at Gillray'sBreakfast With A View. Admire the morning light on the River Thames with an early start at Gillray's Steakhouse. For a quick breakfast meeting or simply to enjoy your breakfast with the best view in London, we've got you covered. Walk-ins are welcomed.
- Gillray's SteakhouseLocated on the River Thames, our restaurant is one of the best steakhouses in London and serves seared-to-perfection steaks sourced locally. Sip on handcrafted cocktails or enjoy one of the best gin tastings in London with our selection of 100 gins.
- The LibraryUnwind in Westminster at The Library, which serves an award-winning traditional British Afternoon Tea in London, including vegan options. Take in views of Big Ben and the Houses of Parliament whilst enjoying elegant dining along the River Thames.
- 24-hour front desk
- Accessible facilities
- Babysitting
- Boarding pass print-out available
- Bookstore,Offsite†
- Car rental desk,Offsite†
- Carryout breakfast†
- Check cashing policy
- Cocktail lounge with light fare†
- Complimentary in-room coffee or tea
- 24-hour front desk
- Grab bars in bathroom
Raised toilet seat with grab bars
Roll-in shower available
Service animals allowed on property for people with disabilities
Service dogs allowed
Toilet seat in guest rooms for disabled person - Babysitting
- Boarding pass print-out available
- Bookstore, Offsite†
- Car rental desk, Offsite†
- Carryout breakfast†
- Check cashing policy
- Cocktail lounge with light fare†
- Complimentary in-room coffee or tea
- Complimentary newspaper in lobby
- Concierge desk
- Concierge floor
- Continental breakfast†
- Currency exchange†
- Direct dial telephone
- Drugstore/pharmacy, Offsite
- Dry cleaning†
- Efolio available to company
- Elevators
- Executive floor
- Exercise gym
- Express check-in
- Express check-out
- Florist, Offsite
- Food and beverage outlets†
- Front desk
- Full service housekeeping
- Hair dryer
- Health club
- High speed wireless
- Hot breakfast†
- Housekeeping - daily
- Ice machine
- Indoor pool
- Interior corridors
- Ironing board
- Laundry/Valet service†
- Limousine service
- Lounges/bars†
- Meeting rooms†
- Non-smoking rooms available
- On-Site parking†
- Parking†
- Pool
- Public area air conditioned
- Restaurant†
- Room service†
- Safe deposit box
- Room access through interior corridor
- Travel agency†
- Valet cleaning†
- Video checkout
- Video review billing
- Wakeup service
- Wireless internet connection in public areas
- Meeting Facilities
- Telephone
- Voicemail
- Please contact the hotel for additional information.
† Fees may apply
- Fitness center on-site †
- Gym †
- Health club
- Indoor pool †
- Pool †
- Children's program, offsite †
- Lyceum Theatre
- National Theatre
- Old Vic Theatre - Other Desert Cities brand new pr
- Apollo Victoria
- Theatre Royal Drury Lane
- Queen Elizabeth QEII Centre
- Sealife London Aquarium
- Royal National Theatre
- The Old Vic Theatre
- Southbank Centre
- BFI London IMAX Cinema
- Royal Festival Hall
- London Eye
- The London Dungeon
- London Duck Tours
- The Young Vic
- Chessington World of Adventure
- 02 Arena
- Big Ben & Houses of Parliament
- London Eye
- Buckingham Palace
- London Eye Pier
- Westminster Abbey
- Wembley Stadium
- British Museum
- Design Museum
- Imperial War Museum
- Museum of London
- National Maritime Museum
- Natural History Museum
- Royal Academy of Arts
- Churchill Museum and Cabinet War Rooms
- The Science Museum
- The Victoria and Albert Museum
- Kings College London
- London South Bank University
- Big Ben & Houses of Parliament
- London Eye
- Buckingham Palace
- Covent Garden
- Southbank Centre
- Imperial War Museum
- London Aquarium
- Royal National Theatre
- Trafalgar Square
- Westminster Abbey
- Wembley Stadium
- The National Gallery
- Regent?s Park
- Tower Bridge
- Tower of London
- St James?s Park
- Victoria and Albert Museum
- The British Museum
- Cafe de Paris
- China White
- Covent Garden
- Tiger Tiger
- Wembley Stadium
- London
- London
- The Original Tour
- Big Bus Tour
- Thames Clippers
- 02 Arena
- Wembley Stadium
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Not enough stars to give!
Trip advisor review There are so many things I love about this place I don’t know where to start. I suppose I’ll start with the simplest things and end with my absolute favorite. The rooms are gorgeous. We had a simple room, yet gorgeous style. I loved the bathroom so much I added the style to my remodel plans. The Library was an iconic place to eat. Tea time with Big Ben, and the best rose tea I have ever had, was such a treat. The venue is so cool with the books and natural light. The location is unbeatable. We can walk anywhere and everywhere. I would feel comfortable bringing my parents here in their old age and still walking. Now to my favorite part. The staff was 100% delightful across the board. But there was one member who made our trip unforgettable - Reece at reception. He went above and beyond to make sure our stay was perfect. Reece is a testament to the property and truly first class. We left our second hotel to come back specifically from the impression he left among with what the property offers.
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So sad to write this review
I am so sad (and disappointed/upset) to write this review that I've waited almost a year to do it. We traveled from Virgina to London for our daughter's graduation from high school and booked 4 nights using points as my husband is a Titanium Elite. Our stay started out ok--- there was a promotion filming so staff seemed pre-occupied and the common areas where being used- no big deal. Breakfast was pretty slow and service was NOT what you'd expect from a hotel in this category. Still, it was ok. What happened after our second night was inexcusable: Before we left for a day of touring, we checked with Om at the front desk about the upgrade we were supposed to have- a room change for our last two nights. His customer service was spot on and he assured us everything was all set and our luggage would be transferred. When we returned in the afternoon and went to the desk to get our new room keys, we were told that we had NO reservation for that evening because there was some kind of "glitch" and we booked with more points that we actually had- not possible and not true. We talked with the front desk and an associate kept going back and forth from the desk to an office in the back room, while my hisband called Marriott Bonvoy and spoke with their customer service. Marriott Bonvoy was adament that if a mistake had been made- affirming that it was not on OUR part- the County Hall should honor our revervation because it was THEIR mistake! What a disgrace. We were offered a room for thousands of dollar more for the next two nights, our children were confused, sad, and stressed (although very good sports!) and despite lengthy conversations with staff (Not the person behind the door though) we left and went to the Hilton Bankside, where we've stayed before and will always return to for reasons you can read in my next review.
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Luxury and Iconic Views in the Heart of London
We had an unforgettable stay at this luxury hotel, perfectly situated on the South Bank of the River Thames, just minutes from Westminster Bridge and the London Eye. Housed in a beautifully preserved historic building that once served as the headquarters of the London County Council, the hotel is both elegant and modern. We received the top-tier service and amenities you'd expect at this price point. Everything was handled with personalized care and professionalism. Our second-floor room offered a priceless view of the Thames, Westminster Bridge, and Big Ben, making each morning feel like a postcard come to life. For a stay that’s both luxurious and unforgettable, with some of the best views in the city, this hotel is hard to beat.
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World Class
Great place. Staff was awesome. The front desk and concierge team lead by Monika was very helpful. They helped with great ideas on what to do and where. The rooms were very clean and well kept along with the entire property. My family thoroughly enjoyed their time at the property.
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A Hotel to remember with Big Ben.
The staff is fabulous and very helpful. FURQAN at front desk rocks! The rooms are large bathrooms are modern and well kept. The hotel is like a museum. The Library restaurant has great M Club Breakfast. Lots of food... the view from the room is spectacular. Coming back next week it's so good. BC
- AdvisoryPrices are based on single or double occupancy. You will incur additional charges at the time of check-in for additional room occupants. The Front Desk will verify the age of the guest to determine whether the extra fee would apply.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Kids Stay Free Policy : Maximum number of children per paid adult: 0Maximum child age: 13