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Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Excellent property with fantastic staff
I tend to stay more than 100 nights per year at hotels, and i had an excellent experience at this property. Centrally located with an amazing breakfast. The doors are nice and solid helping to have a restful night’s sleep. The AC unit was also great with is important for a Rome hotel. All the staff were exceptional, but I want to especially praise Olga at the front desk. I had a car issue come up (of course not the hotel’s fault), and I needed to schedule a minor fix. Olga spent quite a bit of time interpreting and making sure I got an appointment within the week I was there so I could drive back home without delay. I am very thankful for her help! The only thing I would have wished different is that the showers are fairly small and the workout room is also a little small. But that’s hard to fix absent major renovation. Still highly recommended.
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Excelent services
It was our honeymoon and birthday celebration trip. I asked previously to wrote a note with a bottle of Prosecco in our room and it was there so I could surprise my husband.. the location it is excellent very close to Vatican City.. good neighborhood and great restaurant’s at the hotel and close. Fantastic experience
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Beautiful Hotel
Lovely hotel, very well situated with wonderful staff. Rooms were large and we were even able to book a true triple with 3 beds! Great tapas bar with outside patio perfect for unwinding with a nosh & cocktail at the end of a long day site-seeing. Restaurant across the street serves a wonderful breakfast as well.
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Sleep here don’t eat lunch/dinner here
This is a reasonably priced hotel. Rooms are clean and modern. The front desk staff are helpful. They have a good breakfast buffet. The main restaurant serves mediocre food and the manager was rude and accused us of not being hotel guests when we wanted to put lunch on our room. She could not verify our being guests and denaded we pay with cash or credit card. The front desk was 20 steps away and we walked over to straighten the problem out. She could not be bothered. There is a small amount of powdered coffee in room and getting more was a challenge.
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Plenty of other hotels
Very disappointed with this hotel. Although in a great location I would not stay here again. At check in I asked for an upgrade and was told no but the couple we were with asked for one and was told yes. I'm the Marriott member. Staff at front desk never went out of their way to help. There is NO AC in hotel until end of April or beginning of May. Room was warm. Definetly not worth the price we paid. Find it hard to believe this is a Marriott.