Resort Details
- Driftwood Bar & Grille
Poolside café with lunch, snacks and tropical drinks.
- Naupaka Terrace Restaurant
Delicious cuisine, casual island ambiance, enchanting ocean and pool views, torch-lit waterfalls, serving breakfast and dinner.
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- Bell staff/porter
- Children welcome
- Concierge desk
- Elevators
- Exercise gym†
- Housekeeping - daily
- Internet services†
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- Bell staff/porter
- Children welcome
- Concierge desk
- Elevators
- Exercise gym†
- Housekeeping - daily
- Internet services†
- Lounges/bars†
- Non-smoking rooms available
- Parking†
- Pool
- Restaurant†
- Room service - limited hours†
- Safe deposit box†
- Sauna†
- Spa†
- Business Services†
- Internet Access†
- Banquet rooms & ballroom on-site.
† Fees may apply
- Direct access to a beach
- Fitness center on-site †
- Hot tub2 Outdoor Hot Tubs
- Pool
4 swimming pools including 2 lagoon pools and a 75 foot lava tube waterslide.
- Sauna †
- Spa †
- TheatreComplimentary Weekly Welcome Reception and Polynesian Show every Tuesday evening.
- Whirlpool †
- Other Local AttractionsConveniently located close to shopping, championship golf and more.
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
3204 reviews
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May 13, 2025Paradise
I love that place ... it is like home ...perfect ...the grounds. ..the koi ponds...the waterfalls...the fountains...the landscaping...the welcome ceremony...the activities...the cosy rooms...the beach with the softest golden sand...the champagne ocean with its soft rolling jade shade waves...the invigorating coral reef...the rural surroundings with horses & cows ...the sunrises ...the lovely staff so kind ...the food SO deliscious ...the music every night ...great voices & musicians ...and never change anything of the atmosphere please & setting ...it reminds me of a royal kauaian retreat ...I love the architecture & colores ... keep it as authentic as it is ...& the palm trees are taller than the buildings ...thank You for existing...I stopped counting the times I went there ...Marietta Crepaz
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May 13, 2025Not a place you want to spend on vacation.
Very disappointed. This place is old. Beach chairs disgusting stained of body sweat (all of them by the way). Room had such an odor of mold, that we had to switch rooms. Also found a cockroach. The beach is unusable (looks like a trash dumpsite). It's obvious they are not investing any money into this place. There is also another section of the grounds with old rooms/buildings that must of been condemned and still there. Do yourself a favor, find somewhere else. The only thing I would say positive are the workers. They were friendly.
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May 09, 2025Trapped in Paradise .
A very short flight from Honolulu took apprx. 20 + minutes and then a 5 minute taxi ride from Lihue Airport to the Outrigger. That's when the fun started. The taxi- driver wanted to be paid in cash but I don't like carrying heaps of cash on overseas trips. She then demanded a nine dollar surcharge on a $16 fare if I paid by credit- card.. I couldn't believe it!! I finally decided to pay in cash, no tip! The Outrigger looked fabulous, swish reception area, very comfortable rooms, large pools and ample food and drink areas. We did not have a car, we felt very isolated from the nearest town. Incredibly, there is no regular local bus and no hotel shuttle. Not having a car can make you feel rather isolated. To offset this, my advice is that you do a thorough reconnaissance of all the shops and resources at the Outriggerthat are open and available. You will find it has lots on offer. My second piece of advice is to eat and drink at the Happy Hour, 5pm to 6pm each evening. Also a cheap breakfast can be had at the little gift shop. Third tip: top up your water bottles at the beach kiosk where they provide delicious, chilled water at no charge Whatever your choices, you should have a great time, lots of pleasure activities, luxury pools and the beautiful blue ocean so close you can taste it.
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May 08, 2025Disappointed
I was disappointed by our stay at the Outrigger. My husband and I stayed for 8 days in a premium partial ocean view room. We booked a king size bed, but were given a queen. The sheets were rough, and not changed throughout our stay. The bath towels with tiny (wouldn’t even wrap around me, and I’m 5’3”). The room was worn down for being the “premium.” The bath hand towel hook was broken off, the tub train wasn’t present. We kept having to ask for more body wash as they were not restocking it. The grounds were nice - good pools and nice koi ponds. However, we were limited to 2 pool towels at a time, which was unfortunate for 2 adults. We were really frustrated over the weekend (Saturday and Sunday) as it seemed like everyone in the community came to use the pool. Large families, a group of teenage girls (I counted 15), all came to use the pool and took up all the poolside seating. These families did not appear to be staying at the hotel as they all had their own towels and large coolers and drinks and snacks. It was frustrating to see management not enforce any boundaries about outside guests, especially since us (paying customers) were not able to get chairs. Parking was easy, the buffet breakfast was good. If you want to do anything, you will have to rent a car as there is nothing within walking distance of the hotel. Overall, a fine stay but definitely not a 4 star resort by any means. We would not stay again.
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May 04, 2025
Great get away!
The staff was very friendly especially Katie at check-in! She went above and beyond to arrange it so our room would be near our friends that we were traveling with. Our room attendant Elsa was so sweet and accommodating. We would return to this resort and recommend it to others.
- AdvisoryA mandatory hotel-imposed Resort fee of $25 plus tax per room, per day will be charged and collected by the hotel either at check-in or check-out. This fee is not included in your package price and is subject to change without prior notice. For a detailed description of what is included in the mandatory fee, please see hotel policies. This fee will NOT be accessed whenever someone is in quarantine whether for an extended period or for several days.
- AdvisoryMinimum self-parking fee of $29 + tax nightly parking fee will be charged by the hotel. This fee is tiered by hourly increment and collected by the hotel. The fee amount is subject to change without prior notice. Guests that are in quarantine are not allowed to rent a vehicle so this fee will not be accessed either.
- Check In: 4:00 PM
- Check Out: 11:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.Resort Fee: A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.
Hotel Mandatory hotel imposed resort fee inclusions:
- Beachfront Yoga Classes Tuesdays, Thursdays, Saturdays & Sundays from 7am - 8am
- Cultural activities
- Weekly E Komo Mai Reception
- PressReader – Access to over 7,500 newspapers & magazines (download app or visit pressreader.com)
- 10% discount on 90-minute treatments at Hawaiian Rainforest Spa
- $25 Activity Credit per room at the Concierge desk
- Wi-Fi throughout Resort, including Guest Rooms
- Access to Fitness Center
- In-room Safe
- Local & Toll-Free Calls
- Access to Business Center
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.
- Pet Policy : Pets Not Allowed