Make your Florida escape an extraordinary one at JW Marriott Orlando, Grande Lakes. Located on a lush, 500-acre property, our Grande Lakes, Orlando resort is the ideal base for those wishing to explore the Orlando area - or for sunny family vacations. Experience our new Grande Lakes Water Park featuring a lazy river, Headwaters Slide Tower with three waterslides, restful lagoons, and luxury cabanas, or try our challenging 18-hole golf course, designed by PGA legend Greg Norman. Stretch out in modern rooms offering luxury bedding, marble bathrooms, 65-inch HDTVs, and sweeping views of our Orlando, Florida family resort. Select from several enticing in-house dining options, from Italian fare at Primo to a farm-to-table menu and craft beer at Whisper Creek Farm. Take advantage of our resort's excellent location to explore gorgeous central Florida. JW Marriott Orlando, Grande Lakes provides an exceptional experience that you and your family will never forget.

Property Information

Year Built: 2003
Last Renovation: 2022
Floors: 26
Nonsmoking rooms: 1010
Suites: 60
Total rooms: 950
Total rooms and suites: 1010


Resort Details


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Hotel Advisories

Advisory A mandatory Resort fee of $48 USD (plus tax) per room, per night will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
Advisory A minimum valet parking fee of $32 (plus tax) and/or a self parking fee of $25 (plus tax) per room, per day, per vehicle will be charged and collected by the hotel at check-in. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
Advisory A minimum mandatory hotel-imposed fee of $35.00 (plus tax) per room, per day, will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due. For a detailed description of what is included in the mandatory fee, please see hotel policies.

General Policies & Fine Print

Check In: 4:00 PM
Check Out: 11:00 AM
Kids Stay Free Policy Maximum number of children per paid adult: 0Maximum child age: 13
Pet Policy Pets Allowed: USD 250 non-refundable cleaning fee Per Stay; maximum of 2 pets allowed; maximum weight per pet is 40 pounds

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 4001 reviews
  • 4.0 star tripadvisor rating
    Beautiful property, bad beds……

    Have always loved this property . Stayed here many times over the years . The ambiance , grounds , and pools are wonderful. Food shops could be open longer especially the Bodega and Starbucks as there really is no place after 6pm in the hotel to buy drinks and snacks, etc . The newly renovated rooms and hallways are really sharp and bright . My main and BIGGEST gripe is the very flat and uncomfortable beds . Our recent stay the mattress was so thin and flimsy (manufactured in 2014!?!) , no pillow top , and very thin scratchy sheets with a stiff comforter. What happened to those wonderful pillow top mattresses of the past with those wonderful 300 plus thread count sheets ? Our backs were achy after this stay . Disappointed 😔

    Dec 02, 2023
  • 5.0 star tripadvisor rating
    Family friendly

    Family friendly everyone from the front desk to the servers. I’ll treat you great in the kitchen bar restaurant Sharon is fantastic in the lobby Bar red one always takes great care of everyone and at the pool Raffy Danielle are just the best. One of the managers can’t do enough for you Tricia in food services is so helpful to everyone Noel and breakfast always takes care of everyone just a great friendly place and they really cater to your needs

    Nov 28, 2023
  • 2.0 star tripadvisor rating
    What could have been an incredible stay was ruined by rude staff at Primo

    Traveling with a group of ladies for a girls trip and The hotel itself overall was wonderful. We enjoyed the pool, lounge area and a few of us enjoyed the spa facilities. The one glaring absolutely horrid experience was at Primo restaurant. Although the food was good, the service was slow and rude. We visibly saw the waiter mocking us as he walked away. When asking the GM to do something about it she apologized vaguely and sent over donuts. The slow rude service continued and was absolutely unacceptable. - both the server's absolute lack of decorum or service of any kind as well as the incompletely inept management staff.

    Nov 16, 2023
  • 4.0 star tripadvisor rating
    Beautiful resort with many amenities

    This a very beautiful property with updated rooms as well as access to tue connected property The Riz Carlton! The breakfast was excellent and the hot breakfast 9 dollar up charge was well worth it. Staff are very cordial and professional. 18-22 % gratuity is automatic for pool, restaurant, and spa bills. Sometimes, when gratuity is automatic at resorts, your service can be compromised! The restaurant and spa staff did not disappoint. The hotel is transparent about their nightly resort fee, so read what it covers and take advantage of the offerings! My only gripe was with the fitness classes: although this is part of the resort fee (limited to one class per day), it was awkward when you’d sign in and there was a gratuity line immediately asking you to tip! This bothered me for several reasons: It was asked prior to the class starting and there was definitely a feeling of “Guilt Tipping” that was imposed upon me, which made the experience feel more anxiety ridden and not relaxing. I’m a fitness instructor at a luxury gym and I have never been tipped: my gym pays my wage. Fitness professionals are not service industry workers so this just seems very foreign to me, almost slightly unethical. My advice to Marriot or whoever else is in charge of this policy: eliminate it or change the structure so if people do want to tip their instructor, it should be done at the end of service and more discreetly.

    Nov 06, 2023
  • 1.0 star tripadvisor rating
    Think about it twice before booking and make sure you do not get sick

    Five days ago, I made a reservation for my birthday. Unfortunately, I fell ill shortly after booking and felt incredibly weak. The day before and on the day of the reservation, I contacted the hotel to cancel due to testing positive for COVID. To my dismay, the hotel refused my cancellation request, citing their policy, and insisted on charging me. I requested to speak with a manager, but the person at the front desk, a young lady named Maggy, declined, claiming the manager was unavailable. JW Marriott was only concerned about getting their money and showed no empathy for my situation on my special day. I spent my birthday at home, feeling sad, still unwell, and deeply disappointed. Thank you, JW Marriott.

    Oct 28, 2023
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319