Resort Details
- Caf? BodegaFeaturing the freshest and finest ingredients available, Caf? Bodega is the perfect spot for healthful snacks and to-go goods on your way to Orlando's theme parks or on-site activities. Location: JW Marriott, lobby level.
- Citron, An American BrasserieStart your mornings in Orlando with a visit to Citron, An American Brasserie, serving hearty American classics as well as fresh-baked pastries. Location: JW Marriott, ground level.
- EvrBarOverlooking the resort's scenic gardens and lakes, the newly refurbished, elegant lobby lounge serves light bites, crafted cocktails, beer, and wine. Location: JW Marriott, lobby level.
- Knife BurgerEnjoy burgers and shakes from MICHELIN award-winning Chef John Tesar along with all of your favorite pool side delights at this Orlando restaurant. Location: JW Marriott, pool area.
- PrimoLed by award-winning chef Melissa Kelly, our Italian restaurant serves authentic Italian cuisine, featuring organic produce and a carefully crafted wine list. Awarded a MICHELIN Recommendation in 2024. Location: JW Marriott, lobby level.
- Starbucks?Visit this Seattle staple for specialty handcrafted coffee beverages, soft drinks, breakfast and lunch sandwiches, snacks and pastries in a cozy modern coffee house setting. Location: JW Marriott, lobby level.
- Whisper Creek Farm: The KitchenExperience true farm-to-table dining at Whisper Creek Farm: The Kitchen, with locally inspired fare from nearby Florida farms alongside a crafted beverage menu. Location: JW Marriott, lobby level.
- 24-hour front desk
- Accessible facilities
- Accessible parking†
- ATM/Cash machine†
- Beauty shop/salon†
- Boarding pass print-out available
- Bookstore,Offsite†
- Business center†
- Business services†
- Car rental desk†
- 24-hour front desk
- Does hotel have accessible parking?
Grab bars in bathroom
Raised toilet seat with grab bars
Roll-in shower available
Service animals allowed on property for people with disabilities
Service dogs allowed
Toilet seat in guest rooms for disabled person - Accessible parking†
- ATM/Cash machine†
- Beauty shop/salon†
- Boarding pass print-out available
- Bookstore, Offsite†
- Business center†
- Business services†
- Car rental desk†
- Check cashing policy
- Child programs†
- Cocktail lounge, Offsite
- Cocktail lounge with entertainment†
- Cocktail lounge with light fare†
- Coffee shop†
- Complimentary in-room coffee or tea
- Complimentary shoeshine
- Concierge desk
- Direct dial telephone
- Drugstore/pharmacy, Offsite
- Dry cleaning†
- Efolio available to company
- Elevators
- Exercise gym
- Express check-in
- Express check-out
- Florist
- Food and beverage outlets†
- Front desk
- Game room
- Gift/News stand†
- Golf†
- Hair dryer
- Hairdresser/barber†
- Health club
- High speed wireless†
- Ice machine
- Individual Efolio available
- Interior corridors
- Ironing board
- Jogging track
- Laundry/Valet service†
- Limousine service
- Lounges/bars†
- Meeting rooms†
- Motorcycle parking†
- Non-smoking rooms available
- On-Site parking†
- Outdoor pool
- Parking†
- Pets allowed†
- Pool
- Public area air conditioned
- Restaurant†
- Room service†
- Sauna
- U.S. Fire Safety compliant
- Spa†
- Steam bath
- Tennis court
- Translation services†
- Travel agency†
- Valet cleaning†
- Valet parking†
- Valet same day dry cleaning†
- Vending machines†
- Video checkout
- Video games†
- Video review billing
- Wakeup service
- Whirlpool†
- Wireless internet connection in public areas
- Business Center†
- Copier
- Ethernet Connectivity†
- Fax Machine
- Full Business Center
- Meeting Facilities
- Network/Internet Printing Available
- On-Site Business Center†
- Printer
- Telephone
- Voicemail
- Please contact the hotel for additional information.
† Fees may apply
- Bike trail †
- Children's program, onsite †
- Fitness center on-site †
- Fly fishing †
- Golf †
- Gym †
- Health club †
- Jogging trail †
- Kayaking †
- Outdoor pool †
- Pool †
- Sauna †
- Spa †
- Table tennis †
- Tennis court †
- Volleyball †
- Whirlpool †
- Bowling alley †
- Hiking trail †
- Horseback riding †
- Mountain biking trail †
- Putt putt golf †
- Bob Carr Performing Arts Centre
- Orange County Convention Center
- Disney's Magic Kingdom
- Universal Studios Orlando
- Disney's EPCOT
- Disney's Hollywood Studios
- Universal's City Walk
- Disney's Animal Kingdom
- Wet N' Wild
- Discovery Cove
- Shopping - Premium Outlets, Florida Mall, Mall of
- SeaWorld Adventure Park
- Orlando Museum of Art
- Universal's Epic Universe
- Walt Disney World Resort
- Kia Center
- Discovery Cove
- Kennedy Space Center
- The Mall at Millenia
- SeaWorld Adventure Park
- Universal Orlando Resort
- Aquatica
- Disney's Animal Kingdom
- Universal Studios Florida
- Epcot
- Disney Springs
- Universal's Islands of Adventure
- Magic Kingdom Park
- Downtown Orlando
- Universal's CityWalk
- NBA - Orlando Magic
- Orlando City Center
- Orlando
- Discover Orlando City Tour
- Grayline Sightseeing Orlando
- Everglades and Miami Adventure
- Helicopter Night Tour
- Kennedy Space Center Discovery Tour
- Kia Center
- Citrus Bowl
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Day pass
We did not stay here, but stayed next door at MVC. We were able to purchase a day pass to use the facilities. While I cannot comment on the accomodations, the pool area is amazing. We went over around 11 am and had no trouble finding four loungers under umbrellas. Our waiter, Chris was friendly and attentive. The food and drinks were good, but pricey as you would expect. The lazy river is the best we've ever experienced and the water slides are water park caliber. We had a wonderful day at the JW.
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Early Mother's Day
My wife, 2 kids (6 and 10) and our mothers spent a day at JW. It was an amazing place. We spent a lot of time by the pool. The pool was perfect for both kids and adults. There were 3 water slides and the lines weren't too long even on the weekends. There was also a kids area where they could put on a harness and run through water and obstacles on an elevated surface. Pool servers were pretty good. They took care of us all weekend. Food at the pool and food trucks were better than most pools. The front desk was helpful all weekend. We were able to get an early check in which was nice because we left our house at 2:30 am to catch an early flight. Everyone at the resort was over the top kind all weekend. We can't wait to go back.
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Good luck finding a sun lounger!
Our second stay here and sadly, it was disappointing. We stayed 4 nights during the week before Easter and the whole hotel was full. It felt chaotic, with queues everywhere! Huge queues for breakfast at Citron. They even opened an over flow room at breakfast, sitting in there (we were seated there twice) was like a school canteen with conference chairs. The pool was packed, however most depressing, was the 8am towel scrum for sun loungers! Good luck finding your family a sun lounger after 8.30am. No one was sitting on them of course, but they’d all been bagged with towels / hats/ sun cream bottles. In other notes, Citron didn’t offer a vegetarian option for the Friday evening buffet. Unbelievable in 2025! Lovely service in both the JW bar from Colin in the evening. Also great service and ambiance in the RC bar. Very welcoming in the RC Highball and Harvest with a wonderful waiter from Morocco, thank you. My children made friends and enjoyed playing football with their new buddies, there’s a nice green area / pitch by the RC. We weren’t given any useful information at check in, such as times for the Disney shuttle etc … The TV didn’t work in our room, maintenance came swiftly to mend it, but left a wire dangling.
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WORST STAY EVER IN MARRIOTT PROPERTY
From an Elite Loyalty Program Member: 500+ nights in Marriott properties My stay was very unpleasant due to the staff. My co-parent and I have a baby and requested his milk that had arrived to the hotel by Uber Eats two hours prior multiple times to be taken to the room and no one brought. I had to go down with a crying baby because he needs his milk in order to go to sleep. The bellman behaved extremely disrespectfully to me and denied bringing the milk upstairs. I had to carry the baby on one hand and the milk on the other hand to the room. This is ridiculous and unacceptable behavior from a staff member. This man should be removed from the staff immediately and never be hired again in any Marriott property. Also, when I checked in I advised the hotel staff that my father has a reservation for multiple rooms the next day and to include both of the rooms I currently checked in for in that reservation so our stay is successfully extended without changing rooms. The receptonist advised that it had been successfully completed and this was confirmed by my father upon check in. Later next day, I, my co-parent and son arrived exhausted from a whole day at the disney parks followed by my fathers birthday dinner. I had to help her put the baby to sleep because it’s tough to do alone. The front desk staff advised they didn’t have ny keys for the room and couldn’t give me one because they didn’t know which rooms my father had checked in for even though this was done the night before and upon check in directly with them. The Asian man who handled this the day prior said he couldn’t help me and him and his manager were impolite to me. This is ridiculous and unprofessional. They made me wait over an hour for the keys while my co-parent was struggling harshly with our child upstairs. This is an example of sheer incompetence and uncoordination by the staff. It is extremely unprofessional. I’ve stayed over 500 nights in Marriott properties around the world. In the past 6 years I’ve had the titanium elite status for 2 years, the ambassador elite status for 3 years and a platinum elite status for 1 year. This unpleasant experience has made me reconsider and recommend other brands to my business associates and friends. Having staff that behaves like this tarnishes and damages the Marriott brand and reputation and I highly recommend for the bellman to be fired and replaced as well as the front desk staff responsable for this situation including the incompetent manager that took over an hour to realize the room had been paid for and checked into by my father earlier that day. I’ve been a part of Marriott loyalty program for about a decade and have experienced excellence for the most part. This is the most unpleasant and damaging experience I’ve ever had in the 500+ nights I’ve stayed in your properties. Sincerely, Walid Abu Nabaa
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Good option for comfort outside the busy Disney resorts area
Cleanliness: very clean and well kept Sleep Quality: comfortable beds/mattresses Amenities: The room with balcony: balconies are very small and do not have chairs to sit outside. Just enough to stand. Very close to the adjacent balconies(no privacy). All facing the pools/slides and the lack. So, very noisy especially on low floors. Room size for two queen beds are sufficient. The bathroom small, with very low shower pressure (I guess on the 20th floor, the pressure declined). AC works fine and low noise. Staff/Service: other than those annoying lobby sales associates, all are fine Property/Facilities: beautiful well maintained. Perfect for kids. The pools and slides are amazing. For families/couples without kids, it is extremely noisy, but adults to use the pool at the next door attached Ritz-Carlton was excellent option. The restaurants are subpar and below the level of this hotel category (although Primo restaurant was acclaimed as Michelin designated establishment, truly it is not). I wrote separate detailed review about Primo for dinner and Citron for breakfast Location: very convenient away from the busy Disney resorts area Value: you pay for the name. Overall rating! 4 out of five Recommendations: OK for comfort and for families with kids.
- AdvisoryA mandatory Resort fee of $48 USD (plus tax) per room, per night will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
- AdvisoryA minimum valet parking fee of $32 (plus tax) and/or a self parking fee of $25 (plus tax) per room, per day, per vehicle will be charged and collected by the hotel at check-in. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
- AdvisoryA minimum mandatory hotel-imposed fee of $55.00 (plus tax) per room, per day, will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due. For a detailed description of what is included in the mandatory fee, please see hotel policies.
- Check In: 4:00 PM
- Check Out: 11:00 AM
- Kids Stay Free Policy : Maximum number of children per paid adult: 0Maximum child age: 13
- Pet Policy : Pets Allowed: USD 250.00 non-refundable cleaning fee Per Stay; maximum of 2 pets allowed; maximum weight per pet is 40.0 pounds