Make your Florida escape an extraordinary one at JW Marriott Orlando, Grande Lakes. Located on a lush, 500-acre property, our resort is the ideal base for those wishing to explore the Orlando area - or for sunny family vacations. Experience our new Grande Lakes Waterpark featuring a lazy river, Headwaters Slide Tower with three waterslides, restful lagoons, and luxury cabanas, or try our challenging 18-hole golf course, designed by PGA legend Greg Norman. Stretch out in modern rooms offering luxury bedding, marble bathrooms, 65-inch HDTVs, and sweeping views of the resort. Select from several enticing in-house dining options, from Italian fare at Primo to a farm-to-table menu and craft beer at Whisper Creek Farm. Take advantage of our resort's excellent location to explore gorgeous central Florida. JW Marriott Orlando, Grande Lakes provides an exceptional experience that you and your family will never forget.

Property Information

Year Built: 2003
Last Renovation: 2022
Floors: 26
Nonsmoking rooms: 1010
Suites: 60
Total rooms: 950
Total rooms and suites: 1010


Resort Details


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Hotel Advisories

Advisory A mandatory Resort fee of $48 USD (plus tax) per room, per night will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
Advisory A minimum valet parking fee of $32 (plus tax) and/or a self parking fee of $25 (plus tax) per room, per day, per vehicle will be charged and collected by the hotel at check-in. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
Advisory A minimum mandatory hotel-imposed fee of $35.00 (plus tax) per room, per day, will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due. For a detailed description of what is included in the mandatory fee, please see hotel policies.

General Policies & Fine Print

Check In: 4:00 PM
Check Out: 11:00 AM
Kids Stay Free Policy Maximum number of children per paid adult: 0Maximum child age: 13
Pet Policy Pets Allowed: USD 150 non-refundable cleaning fee Per Stay; maximum of 2 pets allowed; maximum weight per pet is 40 pounds

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 3953 reviews
  • 3.0 star tripadvisor rating
    Negative to a Positive

    We recently stayed at this property on this past Christmas Day 2022. We had some challenges with the smell coming from the bathroom and no hot water in the morning from either faucets. During checkout, we explained the challenges to the agent (Melrose). She was very courteous and was able to turn around our stay into a positive one. Thanks Melrose for your services. Great employee.

    Jan 09, 2023
  • 5.0 star tripadvisor rating

    Excellent-Beyond impressive. We just returned from a week at the hotel and wanted to write a review immediately to address how impressed we were. Hotel is stunning and completely renovated- rooms and pool areas are exceptional. Restaurants were sophisticated and wonderful. New years at Citron was a spectacular and quite reasonable and breakfast there was also wonderful. Staff at Citron were hard working, professional and truly a pleasure to be aroid. Other diners were also commenting how wonderful staff at citron was. Valets were also excellent. This is an exceptional property with exceptional staff--- everyone should experience this world class hotel!!!!

    Jan 01, 2023
  • 1.0 star tripadvisor rating
    Disappointed to say the least!

    We stayed at this hotel few days ago and purchased tickets to one of the theme parks from their concierge desk. They tried to sell us a time share deal so we rushed out and failed to retrieve my husband Bonvoy credit card. We didn’t realized that we left it there till we got to Miami, we called the hotel and they said security have the card we asked them to mail it they refuse due to liability and fraud protection , so we asked them to keep it and we drove back today to get it.. it took them two hours to locate the card and bring it back to us! We had to wait for 2 hours!! We asked why no one tried to contact us while we were still in the hotel because we stayed there two days after we left the answer!! It is a Bonvoy card chances are we are a hotel guest and we told concierge that when we bought the ticket..all they have to do is look up the name in their reservation system but no one seem to care! We asked for the general manager name and contact info but the front desk said they can’t share that with us! The GM of the hotel is out of touch and out of reach! If someone did there job and look us up and contacted us or told us upon check out that they have our card it would have saved us 4 hours drive from Miami and two hours wait in the lobby for them to get the card! Not to mention we are titanium elite guests, but that is irrelevant..everyone should have good service and good experience but not us not at this hotel!

    Dec 22, 2022
  • 3.0 star tripadvisor rating
    Aesthetically nice, but room for improvement

    Beautiful property. Our kids are grown now, but the pool looked so inviting and adventurous I could imagine kids spending a whole week playing in the pool. But, there are not enough restaurants on the property to accommodate all guests. Plan on making a reservation in advance or driving into Orlando to find something to eat. The self parking was a real hassle. Our room key was supposed to open the gates, but it never worked. I reported the problem several times and it was never resolved. It was a hassle getting out of the lot. And be sure to check the bill. I didn’t. We were supposed to have a $50/day credit. It was added for one of our two nights but not the other. After spending more than 30 minutes on the phone with two different people, all I could do was submit a dispute request. It might be resolved in 5-7 days.

    Dec 20, 2022
  • 5.0 star tripadvisor rating
    Girl getaway!

    We traveled to Orlando to take in the Christmas decorations at Disney Springs. The hotel was also beautifully decorated for the holiday. The room was super clean and I wish I could remember the staff member at check in, he was great. This hotel was located in a great area, we were able to uber to Disney Springs, quick and easy.

    Dec 19, 2022
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319