Make your Florida escape an extraordinary one at JW Marriott Orlando, Grande Lakes. Located on a lush, 500-acre property, our Grande Lakes, Orlando resort is the ideal base for those wishing to explore the Orlando area - or for sunny family vacations. Experience our new Grande Lakes Water Park featuring a lazy river, Headwaters Slide Tower with three waterslides, restful lagoons, and luxury cabanas, or try our challenging 18-hole golf course, designed by PGA legend Greg Norman. Stretch out in modern rooms offering luxury bedding, marble bathrooms, 65-inch HDTVs, and sweeping views of our Orlando, Florida family resort. Select from several enticing in-house dining options, from Italian fare at Primo to a farm-to-table menu and craft beer at Whisper Creek Farm. Take advantage of our resort's excellent location to explore gorgeous central Florida. JW Marriott Orlando, Grande Lakes provides an exceptional experience that you and your family will never forget.

Property Information

Year Built: 2003
Last Renovation: 2022
Floors: 26
Nonsmoking rooms: 1010
Suites: 60
Total rooms: 950
Total rooms and suites: 1010

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Resort Details

Amenities

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Activities

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Hotel Advisories

Advisory A mandatory Resort fee of $48 USD (plus tax) per room, per night will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
Advisory A minimum valet parking fee of $32 (plus tax) and/or a self parking fee of $25 (plus tax) per room, per day, per vehicle will be charged and collected by the hotel at check-in. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
Advisory A minimum mandatory hotel-imposed fee of $35.00 (plus tax) per room, per day, will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due. For a detailed description of what is included in the mandatory fee, please see hotel policies.

General Policies & Fine Print

Check In: 4:00 PM
Check Out: 11:00 AM
Kids Stay Free Policy Maximum number of children per paid adult: 0Maximum child age: 13
Pet Policy Pets Allowed: USD 250.00 non-refundable cleaning fee Per Stay; maximum of 2 pets allowed; maximum weight per pet is 40.0 pounds

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 4053 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Shelter From The Storm

    My family and I stayed while we were evacuating from Hurricane Milton. The staff was very accommodating with our two dogs and the kids had a great time. Special thanks to Cristina at the front desk, she was kind and made us feel special and welcome during a very stressful time. We were impressed by the hotel and will be returning for an actual vacation as soon as we can!

    Oct 12, 2024
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Doesn’t care for their guests!

    My boyfriend, dog and I came to evacuate from the hurricane. I was walking with my senior dog in the lobby near the lobby bar and both my dog and I fell on the hard floor and completely wiped out. Turns out the roof was leaking in that spot and the hotel employees were well aware of the leak before the hurricane even started. As I laid on the floor no one came to help besides one man. I severely hit my right knee and was bleeding and swelling set in instantly. The man who helped me and my dog up was angry that the hotel didn’t have this area blocked off as it was a large area that everyone has to walk through and it was visibly wet. He went to the front desk to complain as did I. The only response I was met with was “oh I’m sorry that happened to you” Had JW blocked off that high traffic area that was clearly being leaked on by your faulty roof I would have not fallen. Later my boyfriend went down to complain about their dismissive response and they brought me a ice pack… Still not acknowledging that they solely were responsible for me Injuring myself and my dog! The next morning I hobbled down to the front desk and was met with the manager who again just apologized and gave me a single $40 comp for breakfast for JUST ME even though I clearly had not come alone. This place knowingly knew they had water leaks in a highly congested area yet they can’t even put up a “wet floor” sign or keep on top of it to keep that area blocked off. This is plain negligence! The manager and employees response was cold and unprofessional. We asked them to file an incident report which I’m sure they did not do! Absolutely disgusted by the lack of responsibility taken by JW Marriott Grande Lakes. We paid THOUSANDS to have somewhere safe to go to escape the hurricane and this is how they treat guests! Cannot wait to hobble out of this hotel for good!

    Oct 10, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    A great family resort in Orlando

    We had a few hiccups with the Marriott app and our two rooms but nothing the staff weren’t able to work around. I had a weird issue where one of the two rooms booked kept having the dates amended which was odd. The hotel saw the correct dates though. I want to thank the late night check in staff who helped us while our incoming flight was delayed by Hurricane Helene. They checked us in quickly to get us in the room despite not being able to formally take payment details up front (system update late at night). The next morning the staff efficiently properly checked us in and the valet was shockingly efficient. The rooms were very clean, well appointed and we had a nice view overlooking the pools and golf course/lake. Avery and Valeria were great and did what they could to fix the app issues. Whisper Creek Farms had great vegetarian options and the food and service were excellent. The lobby bar lacked vegetarian options and had sorta weak service but the management team followed up and actually cared about my feedback. Also, budget to go to the spa. It was a wonderful facility. Will definitely return!

    Oct 05, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Top Class Resort

    The JW Grande Lakes is an upscale resort with a great deal of amenities and dining options. It is also connected to the Ritz Carlton and guests can resort hop. Our room was on the 15th floor and had a small balcony. The room was spacious, very clean, and housekeeping is impeccable. We spent the day poolside, which was very easy to do with all of the family friendly amenities to include splash pad. 3 fun waterslides and the lazy river. Plenty of chairs were available and there are 2 poolside bars and outdoor dining. I was very impressed with the customer service, and the courteous service from the entire staff. After dinner, which we had at the Ritz, my other review will rave about that incredible experience, we enjoyed nightcap at the lobby bar. I can’t sing the praises of this experience enough!

    Sep 15, 2024
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Renovated terribly less space in bathroom

    I have been coming here for the past 19-20 years All was great. They are amazing and they even gave me an upgrade since I am a bonvoy whatever member. They redid the corner units where the room is really bigger but it doesn’t compensate the shower. I am petite 5’2 that weighs 114 lbs. I was so tight in that new bathtub/shower and being so careful as to not throw water all over bathroom since they put half a glass as door. I rather stay in the regular rooms with a bathtub and a shower separate and much much bigger. Also left the room at 9 am to come back at 4 with a room that was not done. Had to get ready and no clean towels. I am So disappointed this time. So make sure you don’t get the corner rooms. In the picture bathtub looks big but it’s like 12-14 inches wide

    Sep 07, 2024
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319