Indulge in a revitalizing retreat at one of the best Cancun luxury resorts JW Marriott Cancun Resort and Spa where you will discover numerous upscale amenities including spacious, sand-toned accommodations, onsite dining and premier access to alluring destinations. Dedicate a day to exploring the historical Mayan ruins and experience the area's lively clubs and bars, dancing your nights away. Watch the sunrise over the blue Mexican Caribbean Sea, unwind with a dip in the infinity pool, retreat to a beachfront Bali daybed or pursue a little wellness at the world-class Mayan-inspired spa Sens-yah. JW Marriott Cancun Resort and Spa offers five international restaurants Sasi Thai, Gustino Italian Grill, Bella Candela, Bravio Spanish Cuisine and La 16 Mexican cuisine. The only thing left to do is toast to it all with creative craft cocktails offerings from the JW Lobby Bar?s 150 Margaritas Menu and delight exquisite shareable plates at Bella Candela. Check out our Cancun resort deals today.

Property Information

Year Built: 2001
Last Renovation: 2019
Floors: 14
Nonsmoking rooms: 447
Suites: 74
Total rooms: 373
Total rooms and suites: 447


Resort Details


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Hotel Advisories

Advisory This hotel is NOT an all inclusive property.
Advisory The following mandatory hotel-imposed fee is charged and collected by the hotel at check-out. Resort fee: $35 USD (Plus Tax) per room per day. This mandatory fee is subject to change. The hotel can provide current inclusions when you check-in.
Advisory The state of Quintana Roo will be charging a sanitation tax of 72.62 Mexico Pesos (approx. $3.80 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Kids Stay Free Policy Maximum number of children per paid adult: 0Maximum child age: 13

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 1195 reviews
  • 5.0 star tripadvisor rating

    This is our first trip to Cancun and Alejandro (Front Desk) made sure we have everything we need for our trip! He was so kind and changed our room upon our feedback and was very helpful answering our questions! The breakfast team is also always wonderful! Everything is clean and organized. The beach is nice. We are very happy with our pick! Definitely recommend!

    Jun 08, 2024
  • 5.0 star tripadvisor rating
    Beautiful resort!

    JW Marriott Cancun is such a gem of a property! The staff is fantastic, the resort is gorgeous, and the food and drinks are top notch. Club 91 made us feel like we were at an all inclusive resort. The staff at Club 91 was phenomenal, especially Krystal. Sara and Maritza at the spa/gym were also fantastic. One of our biggest pet peeves at resorts is having to get up early to fight over pool chairs, and that was not an issue here. There were plenty of chairs and lots of shade by the pool. The beach was also very nice. Make sure to take advantage of the free wine tasting at the Italian restaurant and ask for Gustavo!

    Jun 04, 2024
  • 5.0 star tripadvisor rating

    This is an ABSOLUTELY AMAZING resort!!! Kudos for the employees and Marriott for making this a STELLAR property!! Every employee you interact with is pleasant and attentive!!! I had a 3 night 4 day stay and never left the resort!!! View was amazing throughout the property, and the room was immaculate!!! This will be my go to resort the night I return to Cancun!! A special “Thank You” to Vanessa in the gift shop!! She was EXTRA sweet and wrote a thank you card to me and my guest!! Such a sweet and special touch!!! I cannot say enough amazing things about this resort!!!!

    Jun 04, 2024
  • 5.0 star tripadvisor rating
    Alternative to All Inclusive

    Until this trip, we have only stayed at all-inclusive resorts in Cancun. We don't drink enough to justify the added expense, so this time around we tried the NON all-inclusive JW Marriott. During the booking process I saw the Club 91 room for $70 more per night and we went with that. And that was the best decision I could have made. What's Club 91? Basically it's a buffet restaurant and bar on the 14th floor. As a Club 91 guest, your room key gets you through the door. Once inside the basic perks are: 1) Buffet breakfast with omelette station, 2) Lunch buffet, 3) Dinner buffet, 4) Open bar from 6pm to 10pm. Everything is unlimited. Bloody Marys and mimosas are available at breakfast, cans of Mexican beer for lunch and dinner, and an open bar from 6pm to 10pm. Want 2 or 3 or 6 beers to take back to your room? Just ask. I found it strange though that they did not have snacks like chips, candy bars, etc outside of the three meal service times as this would have made the experience just about perfect. You're at the mercy of whatever the menu happens to be at any particular meal. While we were there we experienced Japanese night, Italian night, and Mexican night. The features at breakfast and lunch change daily as well. For the most part, there is usually SOMETHING there for even the pickiest of eaters. The alternative to Club 91 is eating at the restaurants on site, or going off property. We did neither except for lunch by the pool. From looking at the menus, and peeking inside, they looked very upscale, with prices appropriate for an upscale restaurant. The Thai restaurant doubles as the provider for poolside food service only with a typical pool bar menu instead of Thai. We ate lunch by the pool twice and both times the food was exceptional. We had a burger, a Cuban sandwich, and chips and guacamole at reasonable prices. Our room was spacious with a large balcony and a beautiful ocean view. I'm not much of a review writer and the main reason I wanted to write anything at all was to recognize some of the staff. At Club 91, Ludin was fabulous! Marriott is lucky to have him. Crystal was always eager to get us anything we wanted and always with a big smile. Luis cooked our omelettes, showed us how to make guacamole the Cancun way, again, always with a smile. At the pool, our servers were Benjamin, Gustavo, and Jorge. All 3 were exceptional. We look forward to returning to the Cancun JW Marriott.

    May 27, 2024
  • 5.0 star tripadvisor rating
    JW Marriott Escape

    You cannot go wrong with any JW Marriott, this one is the best on the beach. Pools are clean, beach is perfect. We rented a cabana, enjoyed champagne, snacks and music. Walking distance is the Dolphin experience, totally do that the return for amazing sunset dinner.

    May 24, 2024
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319