Discount already reflected in the rates.
10% off spa services: 1 per person, per room, per stay.
10% off cabana rental: 1 cabana per stay, one day only.
10% off private dinner: up to 4 pax, one dinner per room, per stay.
Spa Discount: Discount applies to spa services only, not valid on spa products at the Spa Boutique or on beauty salon services. Discount cannot be combined with any other spa discounts or resort coupons. It is recommended to book services with the Spa front desk in advance to confirm availability. The 10% discount on spa services is limited to one per person, per room, per stay.
Cabana Rental Discount: The 10% discount on cabana rental is limited to one cabana per stay and is valid for one day only.
Private Dinner Discount: The 10% discount on a private dinner is valid for up to four guests and is limited to one dinner per room, per stay.
Offer subject to blackout dates and may not be available during all dates during the applicable promotional window; will vary by property. Other restrictions may apply.
Resort Details
- Bar TortugasLocated between BlaZe Restaurant and one of our adult pools, lavish in picturesque views while enjoying a cocktail.
- BlaZeSavor flavors from Latin America and beyond perfected on the grill and paired with curated cocktails. As you dine under the palapa or on the deck for breakfast, lunch or dinner be sure to look out for dolphins and whales frolicking in the sea. Reservations are recommended.
- Casa GrandeThis restaurant, reminiscent of an antique hacienda, features two menus in one, including a traditional Mexican experience as well as a more contemporary and sophisticated approach to gastronomy. Whether your favorite is enchiladas or our taco station, our goal is for you to indulge and enjoy every bite. Reservations are recommended.
Dress Code - Smart casual (not wet clothes, tank tops or flip flops allowed). - DeliA quiet environment with a stunning view so you can relax and have a fresh cup of coffee. We pride ourselves on making sure everything is fresh including our freshly ground coffee, freshly baked bread, cookies, meringues, cupcakes, and sandwiches made daily after 1:00 p.m.
- FrescoLocated by the activities pool, this healthy spot offers a menu that ranges from vegan ceviches to wraps and poke bowls. Savor these fresh and delicious options, against the breathtaking backdrop of the Pacific Ocean.
- MelanZaneA Trattoria with light bites and exquisite drinks, and luxurious dinners with traditional dishes such as our own firewood oven-baked lasagna. Listen to expert advice from our sommelier and let him help you select the best option to compliment your meal from our wine cellar. Reservations are recommended.
Dress Code - Smart casual (not wet clothes, tank tops or flip flops allowed). - Playa Bar
- Pool BarThe vistas of brilliant blue waters will stretch from the pool all the way to the ocean as you enjoy a refreshing drink at the walk up bar or swim up seating in the pool itself. Beach and poolside waiters are ready willing and able to deliver you the treats you need.
- Premium Private DiningContact the concierge to arrange private dinner on the beachside to enhance your stay. Available at an additional cost.
- Tamari RestaurantServing Asian fusion cuisine and offering teppanyaki dining with engaging live-cooking performances.
- The TerraceA breathtaking 360° venue showcasing views of the Pacific Ocean and lush mountains, ideal for unforgettable events.
- VivaZ BuffetOur gourmet buffet restaurant is the most popular restaurant in the hotel with a capacity of 270 guests and serves more than 500 people every day. VivaZ is a family friendly air conditioned restaurant with a patio where you can enjoy gorgeous sunsets and the sea breeze.
- HyghlightZ Sports BarOffering a classic bar fare and a selection of cold beers on tap, Hyghlightz Sports Bar is your destination for the big game.
Adults only venue.
- 24-hour front desk
- 24-hour room service†
- Accessible rooms†
- Baggage hold†
- Breakfast Room†
- Buffet breakfast†
- Concierge desk
- Elevators†
- Exercise gym†
- Laundry Facilities†
- 24-hour front desk
- 24-hour room service†
- Accessible rooms†
- Baggage hold†
- Breakfast Room†
- Buffet breakfast†
- Concierge desk
- Elevators†
- Exercise gym†
- Laundry Facilities†
- Parking†
- Pool
- Restaurant†
- Please contact the hotel for additional information.
† Fees may apply
- Beach †
- Children's program †A lively, jungle-themed space filled with fun activities designed to entertain and inspire our youngest guests.
- Fitness center on-site †
- General †Include stretching, jump-fit, paddle yoga, Pickleball, paddle strength, aqua-cycle, high-intensity interval training, Zumba and more. Or take in the ocean breeze during a game of volleyball, soccer or horseshoes on the beach.
- Gym †
- Pool
- Spa †• Vitamar Spa and Terrace - The outdoor areas have a brand-new terrace to enjoy the unique view from the hydrotherapy circuit, jacuzzies and treatment cabins.
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
15499 reviews
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Feb 12, 2026Wonderful
Great experience! I enjoyed the variety of the food and good service. Everyone was friendly. I would bring your own bandaids and be careful around the pool for glass. Doctor visits even for cuts are charged and staff does not give you bandaids for stepping on broken glass.
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Feb 12, 2026
Worth the visit !
We have been here many times but because there had been no nonstop flights not for past couple of years. Alaska Air came out with nonstop from St Louis and we were happy to go back. We love the private beach and gorgeous sunsets! It was nice to see some of the same staff who have been there for many years including Rodriguez with luggage. It was great to see Christian at Blaze who got our order perfect every time we wert there (and that was our favorite restaurant). We enjoyed running into Ivan although he was at the main pool and we were on beach, we took time to talk with him and catch up. On beach Fernando, Jesus, and Jose (sexy waiter) took good care of us. You really do feel at home. Despite there being 3 weddings on Fri night, everything still ran smoothly and was quiet by 10 pm. Our routine is to eat breakfast, go to beach, eat lunch, back to beach, shower and get dinner, watch a little TV and lights out to do it all again the next day. The sunsets never get old no matter how many times you have been. We got in on a Sat and saw whales later in the day, and again on Sun, and then once more on Fri but they were out too far to get any pictures. I overpacked and probably only wore a third of what I did pack. The rooms are pretty standard. Did not like that there are no longer any ice machines, as you have to order ice from room service, and the housekeeping could have been a little better as there were days that no wash clothes or hand towels were left, and no glasses replaced. I hope that management knows and appreciates that the staff go out of their way to make for an enjoyable stay. We will be back.
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Feb 12, 2026
Wonderful overall experience
I booked this resort kind of last minute and thought the rate was really good. Overall, I had a great experience. We were in a regular swim out room. The location of our room had pros and cons. We were in the first room in the building closest to the elevator bay. There was a lot of foot traffic in the mornings while we're sitting on our patio. There is also a lot of foot traffic in front of the room with people heading to the beach. There is zero privacy and we often kept our sheer curtain drawn. However, the water in the pool is the perfect temperature and we enjoyed being out there in the afternoon. That first room gets a little bit of shade from greenery they have for privacy from the sidewalk. That is very nice because it's just a little. We are also the best location to get waited on from the beach waiters. They will come up and take drink orders for you. The rooms at the far end of the building have to walk down to our room to pick up their drinks. It's a fun way to meet people, but do not expect any kind of privacy in this room. One con for the resort is there is not a good place to go for pre- or post-dinner drinks. The only bar open at that time is the sports bar, which also serves as the lobby bar. It is truly a sports bar with lots of TV's, pool table, etc. There is a terrace area with lounge seating outside the sports bar that is nicer. This is the only place to get a drink once the pool and beach bars close at 6 or 7. I like to go somewhere with a nice view or a nice ambience to relax before dinner. The food here is above average for all-inclusive resorts. It's actually very good. We loved the Italian, Mexican, and Seafood grill. Blaze is the seafood grill and open for B, L, D and all three are great. Pools are heated to a comfortable temp and we never thought they felt cold. They are not bathtub "warm." There is a hot tub that is warmer, but not really hot. Customer service here is very good, all the reception staff and wait staff we encountered were fantastic. The maintenance and upkeep on the resort is good. It's an old resort that they keep looking nice and modern.
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Feb 11, 2026
A magical wedding at a magical resort
Our wedding was beyond magical at the Hyatt Ziva. Alicia Alvarez a made our entire day easy from beginning to end. Aside from our memorable wedding, the food, the resort, the spa, and the facilities were all to the highest standard. So much so, that some of our wedding guests are booking future stays.
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Feb 10, 2026
Perfect 10/10 for Multi-Generational Celebrations!
We recently celebrated a 60th birthday here with a party of eight, and this resort truly caters to every age group. Our group ranged from a teenager and a young couple to guests in their 50s/60s and even an 83-year-old—and everyone was equally impressed. Highlights of our stay: The Beach: Pristine, private, and very accessible for our older family members. Dining: Exceptional food and beverage quality across the board. Service: The staff is incredibly loyal and attentive; you can tell they genuinely care about the guest experience. Pro Tip: If you can, upgrade to the Club Level. The concierge service made coordinating a large group effortless and was worth every penny. We’re already planning our return trip!
- AdvisoryWe are pleased to inform that the North Tower Elevator Renovation project was completed on schedule, and the elevators have been operating normally since December 23rd, 2025.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.