Discount already reflected in the rates.
10% off spa services: 1 per person, per room, per stay.
10% off cabana rental: 1 cabana per stay, one day only.
10% off private dinner: up to 4 pax, one dinner per room, per stay.
Spa Discount: Discount applies to spa services only, not valid on spa products at the Spa Boutique or on beauty salon services. Discount cannot be combined with any other spa discounts or resort coupons. It is recommended to book services with the Spa front desk in advance to confirm availability. The 10% discount on spa services is limited to one per person, per room, per stay.
Cabana Rental Discount: The 10% discount on cabana rental is limited to one cabana per stay and is valid for one day only.
Private Dinner Discount: The 10% discount on a private dinner is valid for up to four guests and is limited to one dinner per room, per stay.
Offer subject to blackout dates and may not be available during all dates during the applicable promotional window; will vary by property. Other restrictions may apply.
Resort Details
- Bar TortugasLocated between BlaZe Restaurant and one of our adult pools, lavish in picturesque views while enjoying a cocktail.
- BlaZeSavor flavors from Latin America and beyond perfected on the grill and paired with curated cocktails. As you dine under the palapa or on the deck for breakfast, lunch or dinner be sure to look out for dolphins and whales frolicking in the sea. Reservations are recommended.
- Casa GrandeThis restaurant, reminiscent of an antique hacienda, features two menus in one, including a traditional Mexican experience as well as a more contemporary and sophisticated approach to gastronomy. Whether your favorite is enchiladas or our taco station, our goal is for you to indulge and enjoy every bite. Reservations are recommended.
Dress Code - Smart casual (not wet clothes, tank tops or flip flops allowed). - DeliA quiet environment with a stunning view so you can relax and have a fresh cup of coffee. We pride ourselves on making sure everything is fresh including our freshly ground coffee, freshly baked bread, cookies, meringues, cupcakes, and sandwiches made daily after 1:00 p.m.
- FrescoLocated by the activities pool, this healthy spot offers a menu that ranges from vegan ceviches to wraps and poke bowls. Savor these fresh and delicious options, against the breathtaking backdrop of the Pacific Ocean.
- MelanZaneA Trattoria with light bites and exquisite drinks, and luxurious dinners with traditional dishes such as our own firewood oven-baked lasagna. Listen to expert advice from our sommelier and let him help you select the best option to compliment your meal from our wine cellar. Reservations are recommended.
Dress Code - Smart casual (not wet clothes, tank tops or flip flops allowed). - Playa Bar
- Pool BarThe vistas of brilliant blue waters will stretch from the pool all the way to the ocean as you enjoy a refreshing drink at the walk up bar or swim up seating in the pool itself. Beach and poolside waiters are ready willing and able to deliver you the treats you need.
- Premium Private DiningContact the concierge to arrange private dinner on the beachside to enhance your stay. Available at an additional cost.
- Tamari RestaurantServing Asian fusion cuisine and offering teppanyaki dining with engaging live-cooking performances.
- The TerraceA breathtaking 360° venue showcasing views of the Pacific Ocean and lush mountains, ideal for unforgettable events.
- VivaZ BuffetOur gourmet buffet restaurant is the most popular restaurant in the hotel with a capacity of 270 guests and serves more than 500 people every day. VivaZ is a family friendly air conditioned restaurant with a patio where you can enjoy gorgeous sunsets and the sea breeze.
- HyghlightZ Sports BarOffering a classic bar fare and a selection of cold beers on tap, Hyghlightz Sports Bar is your destination for the big game.
Adults only venue.
- 24-hour front desk
- 24-hour room service†
- Accessible rooms†
- Baggage hold†
- Breakfast Room†
- Buffet breakfast†
- Concierge desk
- Elevators†
- Exercise gym†
- Laundry Facilities†
- 24-hour front desk
- 24-hour room service†
- Accessible rooms†
- Baggage hold†
- Breakfast Room†
- Buffet breakfast†
- Concierge desk
- Elevators†
- Exercise gym†
- Laundry Facilities†
- Parking†
- Pool
- Restaurant†
- Please contact the hotel for additional information.
† Fees may apply
- Beach †
- Children's program †A lively, jungle-themed space filled with fun activities designed to entertain and inspire our youngest guests.
- Fitness center on-site †
- General †Include stretching, jump-fit, paddle yoga, Pickleball, paddle strength, aqua-cycle, high-intensity interval training, Zumba and more. Or take in the ocean breeze during a game of volleyball, soccer or horseshoes on the beach.
- Gym †
- Pool
- Spa †• Vitamar Spa and Terrace - The outdoor areas have a brand-new terrace to enjoy the unique view from the hydrotherapy circuit, jacuzzies and treatment cabins.
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
15519 reviews
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Mar 05, 2026Fantastic trip and excellent service!
We just returned from an amazing week-long trip to Hyatt Ziva Puerto Vallarta! We almost canceled the trip due to events everyone saw on the news, but SO glad we didn't! Not only would we have missed our good friend's wedding, we would have missed out on the most fun and relaxing vacation of all time! The staff went above and beyond to make sure we felt safe and secure. They also catered to our every need and provided service that was second to none! They even let us pay them a little extra to throw our group an unscheduled foam party in the adult pool! Thank you Jocelyn, Karo, Leo, Scarlett, and Denise! And the bartenders.....I can't say enough about them! They never let us go empty-handed. Thank you Lucas, Jose, Armando, and Orlando! Oh, and the food was amazing and plentiful, always served with a smile! Thank you Yaneli, Sandra, and Hector, and all of the servers, cooks, and fabulous omelette makers! We'll definitely be back again!
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Mar 04, 2026
Good all inclusive hotel
Good service and nice private beach. Accommodating of food restrictions and well labeled menus. Would recommend to friends and family.
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Mar 04, 2026
Wonderful place for relaxing and watching the whales!
We had a wonderful time at the Hyatt Ziva in Puerto Vallarta. To start, the view from our room was breathtaking!!! The hotel was very well maintained and the flowers were blooming and beautiful during our stay. All of the staff were so wonderful and made us feel very welcome! Shout out to Israel, Adrian, Natalio - the BEST bartender!, and Daniel for taking care of us at the bar and the pool side! Also, shout out to Carolina and Jenny with activities for hosting the Best Bartender contest and having the water classes! The food was excellent for an all-inclusive. I do wish there was a bit more lunch that was more accessible from the pool. That being said, the ceviche and poke bowl stand was very tasty! Having a sunset meal at Blaze is a must as well as a breakfast! We were treated to 3 whales in front of Blaze for our breakfast. We also saw whales swim right past our resort at least 3 of the days which was amazing! The waves were too big for us to get in the water but the sand was very nice for walking on. Thank you for a wonderful stay! We will be back again!
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Mar 03, 2026Ziva's password for the WiFi - Iloveziva - well no, I sure didn't :(
I attended a wedding here and served as the officiant, which gave me a perspective from both the guest side and behind the scenes with the couple and their families. From the outside, the wedding looked beautiful. The location is lovely and the event itself appeared polished to most guests. But there were several operational issues that kept the experience from feeling anywhere close to a five-star resort. The biggest issue was access to the property for non-hotel guests. I was staying at a nearby condo about 1.5 km away and had to drive in for the rehearsal and wedding events. Each visit turned into a frustrating ordeal at the front gate. On my first arrival I spent about 45 minutes while security tried to figure out how to let me in. Several guards spoke little or no English, which is surprising for a major international resort. Eventually we learned the only option was to buy a $105 USD day pass per person just to attend the rehearsal — even though the wedding itself was a large prepaid event at the resort. For the wedding day I was told my access would be handled, but I was still held at the gate again while staff tried to sort it out and still had to pay for two day passes. When you’re officiating a ceremony, sitting at a gate arguing about access is not exactly the experience anyone expects. The ceremony itself was set up nicely on the beach, but the trellis area had no shade at all, leaving the couple and attendees standing or sitting directly in the sun in roughly 85-degree heat. A small canopy or shade element would have made a huge difference. After the ceremony we gathered at a nearby bar area for the after-party. Unfortunately, the outdoor seating was extremely sticky — the wicker chairs felt like they hadn’t been cleaned in quite some time. With limited seating available, guests were either standing or trying to avoid touching the furniture. To be fair, the resort grounds are attractive and the staff were generally polite. Nothing about the service was rude. But the combination of poor gate logistics, expensive day passes for wedding participants, lack of shade planning for the ceremony, and cleanliness issues at the bar area made the experience feel disorganized for a property that markets itself as a luxury destination. Overall it was still a nice wedding and the setting is beautiful, but operational details matter — especially when significant money is being spent on events at the resort.
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Mar 03, 2026
Dream Vacation
This was one of the best vacations. Everything is beautiful and the resort has so much to offer. Staff is super friendly and helpful. We will definitely be back again!
- AdvisoryWe are pleased to inform that the North Tower Elevator Renovation project was completed on schedule, and the elevators have been operating normally since December 23rd, 2025.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.