General Policies & Fine Print
Customer Ratings & Reviews
TripAdvisor Traveler Rating2139 reviews
Staff and View Both Outstanding...Staff Made The Stay Excellent
The friendly and profressional staff at check in was the first of many pleasant suprises at the Hyatt Regency Paris Etoile. We had been traveling for six weeks across Europe when we arrived at the HP. As a birthday gift/gesture, we were upgraded to an Eiffel Tower view room...such a nice treat. I used a Club Upgrade Certificate for us to access the lounge. Breakfast each morning was fresh and tasty. Eggs, bacon, sausage, breads, pastries, fruit, cappucino, juice, sparkling wine and so much more. The lounge stays open throughout the day for snacks, coffee, soft drinks and beer. A light food buffet offering salad, fruits, breads and sandwiches is brought out at 6pm. The staff was friendly, helpful and professional. Slava was there most days to check on us and ensure we were happy and well served. The hotel is in a very good location. The Porte Maillot metro station is just a few minute walk away. The HR is adjacent to the Palais de Congress mall. Plenty of restaurants and shops are nearby. The only place we found for improvement was the Windo Skybar...on our last night we came in from the Club Lounge to have a couple glasses of champagne and enjoy the sunset. Maybe it was because we had a Voucher/Coupon from the front desk...the waiter had an attitude that was extra snooty. We had planned on drinks and dinner since it was our farewell evening in Paris but quickly made other plans after receiving "attitude". I can't say enough good things about the rest of the staff...the Club Lounge and Front Desk employees were all so hospitable. The building, room, lounge all are outstanding but the staff made our stay "memorable". We will return, hopefully sooner than later!
Excellent as usual
Even if I knew the hotel from previous trips, I'm always surprised by the quality of everything (breakfast, food, the staff, etc). The gym is excellent and the 24hs food shop has an excellent assortment.
Great Location and facilities
This Hyatt is one of the tallest buildings around offering sweeping views of the city, the Eiffel tower and the Arc d Triomphe. Great location a very short walk from a Metro station and surrounded by shops and restaurants. Not that you need to leave the hotel for anything. The market and restaurant on site have everything you could need. We only took advantage of the breakfast once, but wish we had the chance to use it more! It was fantastic. Omelettes made to order, delicious fresh pastries, fruit, mimosas! Fun!
Great location with amazing 360 views of all of Paris!
Beautiful clean hotel right in the heart of Paris, above a mall with grocery store. Steps away from the train. Plenty of restaurants and pharmacies all around the hotel. Convenient location to all things Paris! Walking distance to the Eiffel Tower.
Nice location and breakfast
Look for a place with nice staff, quality of stay and Hyatt service with view, come here without hesitation. Once the breakfast a lot, will come back solely for it. The bed is comfortable enough not to going out at every morning. For shopping, there’s an area that you can basically walk over there within 20 mins with la Maison du Chocolat MF, aigle etc over there