Guests will receive:
- 2nd night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Guests will receive:
- 3rd night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Guests will receive:
- 4th night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Guests will receive:
- 5th night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Resort Details
- Elondi - East London DiningIndulge in a culinary journey like no other at Elondi - East London DIning, where the vibrant spirit of East London comes to life on your plate. Whether you choose to recline on sumptuous, richly upholstered banquettes or explore other seating options, every corner of Elondi is designed to envelop you in
- 24-hour front desk
- 24-hour room service†
- 24-hour security
- Accessible facilities
- Accessible parking†
- Air conditioning
- Breakfast served in restaurant†
- Buffet breakfast†
- Casino
- Catering services†
- 24-hour front desk
- 24-hour room service†
- 24-hour security
- Accessible parking
Americans with Disabilities Act (ADA) compliance
Audible emergency alarm for sight impaired guest
Visual emergency alarm for hearing impaired guest - Accessible parking†
- Air conditioning
- Breakfast served in restaurant†
- Buffet breakfast†
- Casino
- Catering services†
- Children welcome†
- Cocktail lounge†
- Coffee shop
- Coin operated laundry†
- Complimentary in-room coffee or tea
- Concierge desk†
- Continental breakfast†
- Desk with electrical outlet
- Dinner served in restaurant†
- Direct dial telephone
- Dry cleaning†
- Early check-in†
- Efolio available to company†
- Exercise gym
- Exhibition/convention floor†
- Fire safety compliant
- Front desk
- Full american breakfast†
- Full service housekeeping
- Hair dryer
- Health club
- Heated guest rooms
- Housekeeping - daily
- Individual Efolio available†
- Interior corridors
- Ironing board
- Late check-out available†
- Lobby coffee service†
- Lounges/bars
- Lunch served in restaurant†
- Meeting rooms
- Non-smoking rooms available
- Onsite laundry†
- Parking lot†
- Pets allowed†
- Private bath or shower
- Public area air conditioned
- Restaurant
- Room service†
- Secured parking†
- 2nd lock on guest doors
Alarms continuously monitored
Audible alarm smoke detectors in guest rooms
Audible alarms in hallways
Audible alarms in public areas
Automatic fire doors
Basic medical equipment on-site
Building meets all current local, state and country building codes
Camera recording parking area 24 hrs
Complies with Local/State/Federal fire laws
Controlled access to parking
Dead bolts on guest room doors
Electronic room key
Elevator auto recall
Emergency back-up generators
Emergency evacuation plan
Emergency exit maps
Emergency info in room
Emergency lighting
Evacuation drills
Exterior doors (except lobby entrance) require key access at night
Fire detectors in guest rooms
Fire detectors in hallways
Fire detectors in public areas
Fire extinguishers
Fire extinguishers in hallways
First aid available
Frequency of evacuation drills
Guest room doors self-closing
Hard wired smoke detectors
Lighted parking area
Lighted walkways
Multiple exits on each floor
Parking area attendants
Patrolled parking area
Private security available
Property has elevators
Response time (minutes) from fire/police department
Room windows open
Safety chains on guest doors
Secured floors
Security
Security 24 hours/day
Smoke detector in public areas
Sprinklers in guest rooms
Sprinklers in hallways
Sprinklers in public areas
Staff Red Cross certified in CPR
Staff trained in CPR
Staff trained in duplicate key issue
Staff trained in first aid
U.S. Fire Safety compliant
Uniformed security
Ventilated stair wells
Video cameras at entrance
Video cameras in hallways
Video cameras in public areas
Video surveillance monitored 24 hrs a day
Video surveillance of parking
Video surveillance recorded 24 hrs a day
Viewports in guest room doors
Well lighted exit signs - Sundry/Convenience store
- Train access†
- Turndown service†
- Wakeup service†
- Wireless internet connection in public areas†
- Conference Suite†
- Convention Centre†
- High Speed Internet Connection†
- LCD/Projector†
- Meeting Facilities†
- Meeting/Board Rooms†
- Overhead Projector†
- Slide Projector†
- Wireless Connectivity†
- Wireless Internet Connection†
† Fees may apply
- Cardiovascular exercise †
- Fitness center on-site †
- Health club †
- Weightlifting †
- British Council s London office
- Restaurants
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
448 reviews
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Apr 30, 2025Great hotel in a great location.
A very good hotel where you can feel safe and well looked after. I like the location for its transport facilities (underground, overground, DLR and buses) into Central London, around the whole area and further. There's a great choice of restaurants right outside the door (as well as the one inside the hotel, especially great for breakfast), along with a large shopping centre.
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Apr 29, 2025The customer does not come first
The overall service in this hotel is poor. The staff across all faculties don't understand basic customer service and the business model of applying a 13% service charge on top of every transaction possible is fuelled by nothing more than corporate greed.
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Apr 17, 2025Best choice n London East
Well located except a bit far from Heathrow. You will find everything you need in the surrounding area. Trasport connections are very good with the tube lines and rail lines within minutes of walk and of course Westfield shopping Mall is just next door.
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Apr 14, 2025
Nice room- terrible service
Positive- room was nice and clean. Good amenities, no faults at all. Brilliant location. Negative- reception team unwelcoming, straight faces and zero personality. They apparently couldn’t find my booking payment even though I showed my email receipt of payment from booking.com and my bank statement. They then charged me £50 deposit which was not stipulated on the booking anywhere, 3 days later I still don’t have it back! Room service is daylight robbery, £5 to bring it up?! We paid for paninis but we actually got 2 raw bread rolls stone cold- tuna melt was cold tuna with unmelted cheese? Literally so disgusting. I would not stay again purely for the poor customer service, a smile when checking in would be beneficial.
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Apr 13, 2025
Good experience
Good room conditions-with adequate amount of towels and stuff. Gym Room is also good for maintaining its conditions and provides water and small towels that are caring. Though the amount of facilities are not sufficient enough. Staff are generally nice and courteous, and helpful in most occasions.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- General Policies: Children 12 and under stay free with adults.
- Kids Stay Free Policy : Maximum number of children per paid adult: 0Maximum child age: 12
- Pet Policy : Pets Allowed: - Guide dogs only