General Policies & Fine Print
Customer Ratings & Reviews
TripAdvisor Traveler Rating3603 reviews
Go for the breakfast
Stayed at this property several times. It’s clean and well run with a nice club lounge that serves food and drinks. The location is near Marble Arch tube station. Edgeware road and Oxford street, hence lots of shopping nearby. Rooms are not large but the suites can be. Mine was nice sized and had the most incredible bed. Best I’ve ever slept on. The real star here is the breakfast buffet. Delicious and fresh. The full English breakfast will make you glad you chose the hotel. Very, very good.
Great Location and Awesome Stay
We couldn't ask for more it was a wonderful stay, the staff is AMAZING, Olga the manager and others made our stay even better, The house keeping staff and the room service took great care of us as well as Nickolay who helped me find an adaptor, as well as the breakfast buffet was great. We look forward to coming again soon!
Hotel thinks they are better than any other Hyatt in the world. In fact they are the worst. All promises that they gave prior to check in never came true. For a hotel not to care about flight delays, being the highest Hyatt status and family needs is really sad. Will never recommend this property to anyone and recommend you be very careful when booking here.
Best 5 star near Oxford street
The rooms are a bit small, especially the bathroom, but it’s nicely renovated. The bed is very comfy. The breakfast is very good. If you’re looking for the five star hotel experience, they should be your best option in that location. Returning every time!
Epitome of luxury
I've stayed here twice now and I feel like a movie star when I stay here. Everything is so luxe and the staff very helpful. The location is also really nice. Close to many great shops and restaurants and it feels very safe.