Experience a captivating beachside retreat at Hyatt Regency Grand Reserve Puerto Rico, steps from the leach and nestled beside the lush El Yunque Rainforest. This family-friendly resort invites you to relax, unwind, and immerse yourself in the nature's beauty. With 579 spacious guest rooms, the resort offers some of the largest rooms in Puerto Rico, including Regency Suites and Villas en La Reserva. Standard rooms start at 520 sq. ft., while villas offer from 688 to 1,050 sq. ft. of comfortable space, making ideal for families and groups alike. Enjoy a round on our world-class 18-hole golf course designed by Tom Kite, or explore the rich history of Old San Juan. At Hyatt Regency Grand Reserve Puerto Rico, we believe in the philosophy that "Doing Nothing Means Everything". Take a break and lounge by our expansive lagoon-style pool, rejuvenate at the Rainforest Spa, or simply find inspiration surrounded by landscapes.

Property Information

Year Built: 2004
Last Renovation: 2019
Accessible rooms: 10
All rooms non-smoking: 579
Double bedrooms: 283
Executive floor: 1
Floors: 3
Nonsmoking rooms: 579
Rooms with internet access: 1
Single-bedded accommodations: 296
Suites: 6
Total rooms: 579
Total rooms and suites: 579

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Resort Details

Amenities

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Activities

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Hotel Advisories

Advisory A minimum mandatory hotel-imposed resort fee of 18% (plus tax) per room, per night, will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due.

General Policies & Fine Print

Check In: 4:00 PM
Check Out: 12:00 PM
General Policies: No charge for children 12 yrs and under when sharing room with parents
Kids Stay Free Policy Maximum number of children per paid adult: 0Maximum child age: 12
Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 2637 reviews
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Great getaway

    The resort is awesome. Multiple restaurants, so you never need to leave. Awesome staff. So friendly and helpful. Pool is amazing. So many lounge chairs, so plenty of room for everybody. Beach is okay…not the blue clear water you see at many islands.

    Jan 09, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Good potential but falls short

    Our family of 5 visited this hotel the week between Christmas and New Year’s which I know is the absolute peak travel time. Our experience might have been better during a slower month but I can only comment on what we experienced. Pro’s: True oceanfront rooms Recently remodeled (at least our room was) Giant pool Lovely beach Pretty and well maintained common areas Lots of kids activities Con’s Not enough food service for number of guests and very few other options nearby About 1000 pool chairs short Lots of room for additional beach chairs but about 300 short there too Service issues ranging from long wait times for food and drinks, incorrect orders delivered after long wait time, no one willing to clean up spilled drinks on pool deck, extremely loud and long events that were disruptive to many other guests, etc. The hotel has potential but they just couldn’t deliver. I would not return.

    Jan 08, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great vibes and service!

    Natasha was the best, so sweet, consistently checked on us and made sure we had a great time and kept our drinks coming!!!! Didn’t meet one worker that was not great at what they do, truly great hospitality. 10/10 would come back, and recommend to others!!!!

    Jan 06, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great service

    Amazing view and Best food!! Highly recommend for a family environment! The staff is amazing, gotta have the miso soup. The decor around the hotel was lovely and the taxi drivers are on it! Definitely recommend taking a nap in their hammocks!

    Jan 06, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Wonderful visit to PR 🇵🇷

    We arrived on January 1, 2025 and loved our time in PR and at the Hyatt Regency! Everyone was so friendly and helpful. Ours rooms were clean and we enjoyed our meals! We had wonderful servers, but Eymileane made our first dinner great! We had another fantastic server at the Sand Trap grill but can’t remember his name. He was so friendly and welcoming! Loved our time here!

    Jan 06, 2025
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319