Located on the northeastern coast of Puerto Rico in Rio Grande, the Hyatt Regency Grand Reserve Puerto Rico is situated on a lush peninsula 30 km from San Juan. The hotels new villas and suites overlook the ocean and have El Yunque rainforest as a backdrop. Spectacular rooms have chic and modern decor with plenty of space to relax. Guests will find the largest lagoon style pool on the island here, along with multiple restaurants and bars featuring menu items from around the world.

Property Information

Year Built: 2004
Last Renovation: 2019
Accessible rooms: 10
All rooms non-smoking: 579
Double bedrooms: 283
Executive floor: 1
Floors: 3
Nonsmoking rooms: 579
Rooms with internet access: 579
Single-bedded accommodations: 296
Suites: 6
Total rooms: 579
Total rooms and suites: 579


Resort Details


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Hotel Advisories

Advisory A minimum mandatory hotel-imposed resort fee of 18% (plus tax) per room, per night, will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due.

General Policies & Fine Print

Check In: 4:00 PM
Check Out: 12:00 PM
General Policies: No charge for children 17 yrs and under when sharing room with parents
Kids Stay Free Policy Maximum number of children per paid adult: 0Maximum child age: 17
Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 1628 reviews
  • 4.0 star tripadvisor rating
    A great resort with so many opportunities to be the BEST resort

    When I booked a five star stay for my family's weeklong visit to our homeland, I was excited to soak in the beauty of the island while also enjoying premier hospitality. I can definitely say I was able to do both at the Grand Reserve. We spent about 65% of our trip at the resort since we were traveling with a toddler who has a scheduled nap time. It's proximity to local hotspots like Viejo San Juan and Luquillo was excellent for us as they were both 25 mins or less away. The resort is immaculate, clean, and stocked to the brim with incredibly friendly and helpful staff members that made you feel as if you were a VIP in every sense. Every aspect of the hotel was excellent, with the only con being how non-puerto rican it felt at times. This resort is literally right on the beach of rio grande and takes up about 2 miles worth of puerto rican land, yet they play reggae music and americanized island tunes around the pool? I was pretty taken aback by how I felt as If I was sitting in Six Flags Hurricane Harbor instead of Puerto Rico. The staff seemed to wholeheartedly agree whenever I brought it up and requested some local music to be played (which was quickly queued). Compound this issue with the severe lack of puerto rican food on site, and the hotel swings and misses an opportunity to be the BEST puerto rican resort in the entire island.

    Jun 01, 2023
  • 5.0 star tripadvisor rating
    Gorgeous resort, fantastic staff, highly recommend

    We had a phenomenal stay at Hyatt Regency Grand Reserve Puerto Rico. The resort director reached out a week in advance to tell us about the resort and inquire if we were celebrating anything special. Since we were celebrating birthdays, and had Globalist status, we were upgraded to a beautiful and spacious suite. All staff who we interacted with were wonderful, the property was stunning and beautifully maintained, the breakfast spread was extensive, fresh, and delicious, and the beaches and pools were perfect. The location is excellent for beach, golf, 30 min from El Yunque, 20 min from Luquillo. Highly recommend for a wonderful stay. The director went above and beyond to make our first trip to PR exceptional.

    May 31, 2023
  • 5.0 star tripadvisor rating
    Honeymoon stay! We had a great time!

    Not much to complain about! We enjoyed our stay. I would just say I wish they would add more music in the pool area during the day. You will spend some money when you come so bring your big wallet lol

    May 31, 2023
  • 5.0 star tripadvisor rating
    Gate to Paradise

    Top notch property, wonderful location, most of the peninsula, between the beach and the National park on the back, incredible golfing location, stunning pool, impeccable new rooms, excellent service, all details covered!

    May 30, 2023
  • 5.0 star tripadvisor rating

    Had the best 3 night. Beautiful resort and the hospitality was amazing. Everyone treated me with love. Amazing and outstanding staff in all the areas of the resort. They all made my birthday amazing..

    May 30, 2023
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319