Located on the northeastern coast of Puerto Rico in Rio Grande, the Hyatt Regency Grand Reserve Puerto Rico is situated on a lush peninsula 30 km from San Juan. The hotels new villas and suites overlook the ocean and have El Yunque rainforest as a backdrop. Spectacular rooms have chic and modern decor with plenty of space to relax. Guests will find the largest lagoon style pool on the island here, along with multiple restaurants and bars featuring menu items from around the world.

Property Information

Year Built: 2004
Last Renovation: 2019
Accessible rooms: 10
All rooms non-smoking: 579
Double bedrooms: 283
Executive floor: 1
Floors: 3
Nonsmoking rooms: 579
Rooms with internet access: 579
Single-bedded accommodations: 296
Suites: 6
Total rooms: 579
Total rooms and suites: 579


Resort Details


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Hotel Advisories

Advisory A minimum mandatory hotel-imposed resort fee of 18% (plus tax) per room, per night, will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due.

General Policies & Fine Print

Check In: 4:00 PM
Check Out: 12:00 PM
General Policies: No charge for children 17 yrs and under when sharing room with parents
Kids Stay Free Policy Maximum number of children per paid adult: 0Maximum child age: 17
Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 1293 reviews
  • 4.0 star tripadvisor rating
    Waters Edge is a decent breakfast option

    Juan provided exceptional service. Food was very good too. The staff are very accommodating. Omelets are a highlight for breakfast as are the fresh berries. Be aware that the resort adds a 16% gratuity to all checks. So it is easy to overtip unintentionally.

    Feb 07, 2023
  • 5.0 star tripadvisor rating
    Excellent resort for family with young kids

    Great resort. Perfect for family (we have a 2 years old toddler) or big group of friends. Breakfast buffet is very tasty with plenty of choice. The service in restaurant waters edge is excellent, especially with Luis!

    Feb 07, 2023
  • 4.0 star tripadvisor rating
    Beautiful property

    Great for families and couples retreats. Make reservations at restaurants onsite before you even leave your home town. They were very booked up when we were there. pool is not heated so would recommend coming in the warmer months so you can enjoy the pool more. great time, lush landscape and many things to do. hard to leave.

    Feb 06, 2023
  • 5.0 star tripadvisor rating
    Great service and the staff is amazing!

    The staff was so friendly and accommodating our special kosher needs! The food was delicious and fresh! They were tremendous amounts of kosher options here. Just ask and they will show you. Thank you Jurel Morales and Eric Lopes!

    Feb 06, 2023
  • 5.0 star tripadvisor rating
    Wet Bar

    Danicely & Steve were absolutely amazing! They were so happy to serve us and recommend us their favorite drinks. Even the next day they remembered us & our names. Great to know they care for their customers!

    Feb 05, 2023
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319