Hyatt Regency Birmingham

Customer Ratings & Reviews

TripAdvisor Traveler Rating

5965 reviews

• 

  Great but limited parking

  We usually stay here when visiting family in Birmingham. It’s a great location, very close to the centre, although a point docked for not having much parking at all. There is an NCP about a ten minute walk away but it’s up a steep hill. Breakfast is a bit pricey but there’s a Starbucks connected to the hotel by the ICC. Overall a nice hotel with friendly staff and a clean, welcoming atmosphere

  Nov 08, 2026
• 

  Unacceptable

  Disappointing experience from a hotel chain in a major city. Staff were rude and discriminatory towards a disabled guest in my party including trying to seat us in the hotel lobby for breakfast, despite an almost empty restaurant, citing an (illegal) company policy which states assistance dogs are not permitted in the buffet area.

  Nov 04, 2026
• 

  Terrible parking

  Parking is an extreme pain and hospitality itself was poor

  Nov 02, 2026
• 

  Excellent Stay in the Heart of Birmingham! ⭐️⭐️⭐️⭐️⭐️

  Absolutely excellent stay at the Hyatt Regency Birmingham! We stayed for Halloween as we wanted a night out in the city on Sat 31st 👻🎃 We stayed on the 20th floor and were really impressed with the fantastic views overlooking the canal and Broad Street. We’ll most definitely be staying here again! 😍 Breakfast initially seemed a little expensive, but we decided to go for it as part of the overall experience, and I’m so glad we did! ⭐️ The quality and selection were brilliant. I requested fried eggs and chicken sausages, which weren’t part of the buffet, and these were freshly prepared at no additional cost. A really lovely touch! 🍳 The waiters and waitresses were incredibly warm, welcoming and attentive. Nothing was too much trouble. My only small suggestion regarding breakfast would be the orange juice. 🍊 Given the premium price, freshly squeezed orange juice would have been a lovely addition and more in keeping with the overall experience. Alternatively, even a higher-quality juice, such as those available from M&S, would have been a noticeable improvement. It’s a small detail, but one that would really elevate an already excellent breakfast. The overall ambience of the hotel is fantastic. It feels really boujee, luxurious and premium without being pretentious. ✨👌 The spa is an absolute must! ⭐️ Open until 8pm, it was one of the biggest selling points for me when choosing the hotel. It can get a little crowded depending on when you visit, but the facilities are lovely and exceptionally clean. In fact, cleanliness was a standout throughout our stay. Everywhere looked immaculate and smelled amazing! 😍 There’s also a lovely bar downstairs, which I’ve visited on previous occasions. We didn’t use it this time, but it’s a fantastic spot for an evening drink and somewhere I’d definitely recommend. 🥂 The location really couldn’t be better! 📍 You’re right in the heart of Birmingham city centre, next to Symphony Hall and the Library of Birmingham, with Broad Street on your doorstep. The Bullring, Grand Central and New Street Station are all around a 10-minute walk away. Perfect whether you’re visiting for shopping, nightlife, sightseeing or just a relaxing city break. Our room was spacious, comfortable and spotlessly clean, with a brilliant shower and everything you’d expect from a premium hotel. 👌 Is it the cheapest hotel in Birmingham? Absolutely not. But is it worth paying that little bit extra? In my opinion, definitely! 💯 Parking is available at £27 for 24 hours. 🚗 Spaces are fairly limited, but we managed to secure one which was great. From the excellent service and beautiful surroundings to the spa, cleanliness and unbeatable location, the Hyatt Regency really delivers. 👏🏼 Arguably one of Birmingham’s best hotels, in its best location. Highly recommended, and we’ll absolutely be returning! ⭐️⭐️⭐️⭐️⭐️

  Nov 01, 2026
• 

  Very Comfortable & Luxurious

  I stayed here for one night last week. The hotel room felt luxury and I had a great nights sleep. I loved using the pool and gym facilities and all of the staff were very friendly and attentive, especially at breakfast. The breakfast was absolutely brilliant and I really enjoyed my stay.

  Nov 01, 2026