Guests will receive:
- 2nd night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Guests will receive:
- 3rd night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Guests will receive:
- 4th night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Guests will receive:
- 5th night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Resort Details
- Market24 hour Grab n' Go Market.
- New York CentralNew York Central, the new restaurant of Hyatt Grand Central, features a diverse menu inspired by the flavors of Western Europe. Chef Christian Ragano joins New York Central from Chicago's famed NoMi Restaurant. The restaurant features a stunning custom chandelier suspended above the entire space
- Business Plan
- Accessible room
- Connecting rooms
- Copier
- Cribs
- Double beds
- Extra adult charge*
- Extra child charge*
- Extra child charge for rollaway use*
- Extra person charge for rollaway use*
- Fire alarm
- Fire alarm with light
- Free newspaper
- High speed wireless
- Maid service
- Mini Refrigerator
- Non-smoking
- Single bed
- Smoke detectors
- Storage space
- Turn down service
- Wake-up calls
- Wireless internet connection
- ConciergeFor an additional $100, guests receive access to exclusive private floor and Grand Club Lounge service such as continental breakfast, coffee and snacks, as well as evening cocktails. Club lounge is open from Monday to Sunday. 1 King Bed only.
- Accessible room
- Air conditioning
- Air conditioning individually controlled in room
- Alarm clock
- All news channel
- Bathroom amenities
- Bathtub
- Bathtub/shower combination
- Cable television
- CNN available
- Color television
- Connecting rooms
- Converters/ Voltage adaptors
- Copier
- Cribs
- Desk
- Desk with electrical outlet
- Desk with lamp
- Double beds
- Dual voltage outlet
- Electrical adaptors available
- Extra adult charge*
- Extra child charge*
- Extra child charge for rollaway use*
- Extra person charge for rollaway use*
- Fire alarm
- Fire alarm with light
- Free movies/video
- Free newspaper
- Hair Dryer
- High speed internet access fee*
- High speed internet connection*
- High speed wireless
- Interactive web TV
- Iron
- Ironing board
- Maid service
- Mini Refrigerator
- Multi-line phone
- Non-smoking
- Private bathroom
- Remote control television
- Safe
- Self-controlled heating/cooling system
- Single bed
- Smoke detectors
- Spare electrical outlet available at desk
- Speaker phone
- Storage space
- Telephone
- Telephones with message light
- Turn down service
- Two-line phone
- Voice mail
- Wake-up calls
- Wireless internet connection
- Deluxe1 King or 2 Double beds
- Accessible room
- Air conditioning
- Air conditioning individually controlled in room
- Alarm clock
- Bathroom amenities
- Bathtub
- Bathtub/shower combination
- Cable television
- Color television
- Connecting rooms
- Converters/ Voltage adaptors
- Copier
- Cribs
- Double beds
- Dual voltage outlet
- Electrical adaptors available
- Extra adult charge*
- Extra child charge*
- Extra child charge for rollaway use*
- Extra person charge for rollaway use*
- Fire alarm
- Fire alarm with light
- Free movies/video
- Free newspaper
- Hair Dryer
- High speed internet access fee*
- High speed internet connection*
- High speed wireless
- Iron
- Ironing board
- Maid service
- Mini Refrigerator
- Multi-line phone
- Non-smoking
- Private bathroom
- Self-controlled heating/cooling system
- Single bed
- Smoke detectors
- Spare electrical outlet available at desk
- Speaker phone
- Storage space
- Telephones with message light
- Turn down service
- Two-line phone
- Voice mail
- Wake-up calls
- Wireless internet connection
- DeluxeOversized, corner guestroom with contemporary theme. Features flat panel LCDs, pillow top mattresses. Geneva Sound System iPod docking station, marble showers and June Jacobs bath products.
- Accessible room
- Air conditioning
- Air conditioning individually controlled in room
- Alarm clock
- Bathroom amenities
- Bathtub
- Bathtub/shower combination
- Cable television
- Color television
- Connecting rooms
- Converters/ Voltage adaptors
- Copier
- Cribs
- Double beds
- Dual voltage outlet
- Electrical adaptors available
- Extra adult charge*
- Extra child charge*
- Extra child charge for rollaway use*
- Extra person charge for rollaway use*
- Fire alarm
- Fire alarm with light
- Free movies/video
- Free newspaper
- Hair Dryer
- High speed internet access fee*
- High speed internet connection*
- High speed wireless
- Iron
- Ironing board
- Maid service
- Mini Refrigerator
- Multi-line phone
- Non-smoking
- Private bathroom
- Self-controlled heating/cooling system
- Single bed
- Smoke detectors
- Spare electrical outlet available at desk
- Speaker phone
- Storage space
- Telephones with message light
- Turn down service
- Two-line phone
- Voice mail
- Wake-up calls
- Wireless internet connection
- StandardSpacious room with contemporary theme featuring flat panel LCDs, pillow top mattresses, Geneva sound system with iPod docking station, marble showers and June Jacobs bath products. As part of the hotel's 2011 $130 million complete renovation, each room features refined hues, lush textures and engaging a
- Accessible room
- Air conditioning
- Air conditioning individually controlled in room
- Alarm clock
- All news channel
- Bathroom amenities
- Bathtub
- Bathtub/shower combination
- Cable television
- CNN available
- Color television
- Connecting rooms
- Converters/ Voltage adaptors
- Copier
- Cribs
- Desk
- Desk with electrical outlet
- Desk with lamp
- Double beds
- Dual voltage outlet
- Electrical adaptors available
- Extra adult charge*
- Extra child charge*
- Extra child charge for rollaway use*
- Extra person charge for rollaway use*
- Fire alarm
- Fire alarm with light
- Free movies/video
- Free newspaper
- Hair Dryer
- High speed internet access fee*
- High speed internet connection*
- High speed wireless
- Interactive web TV
- Iron
- Ironing board
- Maid service
- Mini Refrigerator
- Multi-line phone
- Non-smoking
- Private bathroom
- Remote control television
- Safe
- Self-controlled heating/cooling system
- Single bed
- Smoke detectors
- Spare electrical outlet available at desk
- Speaker phone
- Storage space
- Telephone
- Telephones with message light
- Turn down service
- Two-line phone
- Voice mail
- Wake-up calls
- Wireless internet connection
- Business Plan
- Accessible room
- Connecting rooms
- Copier
- Cribs
- Double beds
- Extra adult charge*
- Extra child charge*
- Extra child charge for rollaway use*
- Extra person charge for rollaway use*
- Fire alarm
- Fire alarm with light
- Free newspaper
- High speed wireless
- Maid service
- Mini Refrigerator
- Non-smoking
- Single bed
- Smoke detectors
- Storage space
- Turn down service
- Wake-up calls
- Wireless internet connection
- Business Plan
- Accessible room
- Connecting rooms
- Copier
- Cribs
- Double beds
- Extra adult charge*
- Extra child charge*
- Extra child charge for rollaway use*
- Extra person charge for rollaway use*
- Fire alarm
- Fire alarm with light
- Free newspaper
- High speed wireless
- Maid service
- Mini Refrigerator
- Non-smoking
- Single bed
- Smoke detectors
- Storage space
- Turn down service
- Wake-up calls
- Wireless internet connection
- Business Plan
- Accessible room
- Connecting rooms
- Copier
- Cribs
- Double beds
- Extra adult charge*
- Extra child charge*
- Extra child charge for rollaway use*
- Extra person charge for rollaway use*
- Fire alarm
- Fire alarm with light
- Free newspaper
- High speed wireless
- Maid service
- Mini Refrigerator
- Non-smoking
- Single bed
- Smoke detectors
- Storage space
- Turn down service
- Wake-up calls
- Wireless internet connection
- 24-hour front desk
- 24-hour security
- Accessible facilities
- Accessible parking*
- Air conditioning
- ATM/Cash machine
- Babysitting,Offsite*
- Barber shop,Offsite*
- Beauty shop/salon,Offsite*
- Bell staff/porter*
- 24-hour front desk
- 24-hour security
- Accessible parking
Americans with Disabilities Act (ADA) compliance
Audible emergency alarm for sight impaired guest
Visual emergency alarm for hearing impaired guest - Accessible parking*
- Air conditioning
- ATM/Cash machine
- Babysitting, Offsite*
- Barber shop, Offsite*
- Beauty shop/salon, Offsite*
- Bell staff/porter*
- Breakfast served in restaurant*
- Business center*
- Catering services*
- Check-in kiosk*
- Children welcome*
- Children's nursery, Offsite*
- Cocktail lounge*
- Coffee shop
- Complimentary newspaper in lobby
- Concierge desk*
- Conference facilities*
- Continental breakfast*
- Currency exchange*
- Desk with electrical outlet
- Dinner served in restaurant*
- Doctor on call, Offsite*
- Dry cleaning*
- DVD/video rental*
- Early check-in*
- Evening reception*
- Executive floor
- Exercise gym
- Exhibition/convention floor*
- Express check-in
- Express check-out
- Fire safety compliant
- Front desk
- Full american breakfast*
- Full service housekeeping
- Golf, Offsite
- Hair dryer
- Hairdresser/barber, Offsite*
- Health club
- Heated guest rooms
- Housekeeping - daily
- Individual Efolio available*
- Interior corridors
- Ironing board
- Late check-out available*
- Laundry/Valet service*
- Lobby coffee service*
- Lounges/bars
- Lunch served in restaurant*
- Meeting rooms
- Non-smoking rooms available
- Photocopy center*
- Private bath or shower
- Public address system
- Public area air conditioned
- Restaurant
- Room service*
- Room service - limited hours*
- Safe deposit box
- 2nd lock on guest doors
Alarms continuously monitored
Audible alarm smoke detectors in guest rooms
Audible alarms in hallways
Audible alarms in public areas
Auto link to fire station
Automated External Defibrillator (AED) on-site
Automatic fire doors
Basic medical equipment on-site
Building meets all current local, state and country building codes
Camera monitoring parking area 24 hrs
Camera recording parking area 24 hrs
Complies with Local/State/Federal fire laws
Controlled access to parking
Dead bolts on guest room doors
Electronic room key
Elevator auto recall
Emergency back-up generators
Emergency evacuation plan
Emergency exit maps
Emergency info in room
Emergency lighting
Evacuation drills
Exterior doors (except lobby entrance) require key access at night
FEMA approved
Fire detectors in guest rooms
Fire detectors in hallways
Fire detectors in public areas
Fire extinguishers
Fire extinguishers in hallways
First aid available
Frequency of evacuation drills
Guest room doors self-closing
Hard wired smoke detectors
Lighted parking area
Lighted walkways
Multiple exits on each floor
Parking area attendants
Private security available
Property has elevators
Public address system
Response time (minutes) from fire/police department
Room windows open
Safety chains on guest doors
Secondary locks on room windows
Secured floors
Security
Security 24 hours/day
Smoke detector in public areas
Sprinklers in guest rooms
Sprinklers in hallways
Sprinklers in public areas
Staff Red Cross certified in CPR
Staff trained in Automated External Defibrillator (AED) usage
Staff trained in CPR
Staff trained in duplicate key issue
Staff trained in first aid
U.S. Fire Safety compliant
Uniformed security
Ventilated stair wells
Video cameras at entrance
Video cameras in hallways
Video cameras in public areas
Video surveillance monitored 24 hrs a day
Video surveillance recorded 24 hrs a day
Viewports in guest room doors
Visual alarms in hallways
Visual alarms in public areas
Well lighted exit signs - Shoe shine stand, Offsite*
- Storage space
- Technical concierge*
- Tour/sightseeing desk*
- Train access*
- Translation services*
- Transportation, Offsite*
- Transportation services - local area, Offsite*
- Transportation services - local office, Offsite*
- Turndown service*
- Valet cleaning*
- Valet parking*
- Valet same day dry cleaning*
- Video checkout*
- Video review billing*
- Video tapes*
- Wakeup service
- Wireless internet connection in public areas
- Business Center*
- Business Services*
- Conference Suite*
- Convention Centre*
- Copier*
- High Speed Internet Connection*
- LCD/Projector*
- Meeting Facilities*
- Meeting/Board Rooms*
- Network/Internet Printing Available*
- On-Site Business Center*
- Overhead Projector*
- Slide Projector*
- Whiteboard*
- Wireless Connectivity
- Wireless Internet Connection
* Fees may apply
- Cardiovascular exercise *
- Fitness center on-site *
- Health club *
- Weightlifting *
- Golf *
- Fifth Avenue Shopping
* Fees may apply
Property Information
Customer Ratings & Reviews
TripAdvisor Traveler Rating
-
Oct 16, 2026
Good location!
The check-in experience was easy and the customer service representatives were very friendly. The room was adequate for a short stay but was a little small for an extended stay. The location of the hotel was really nice
-
Oct 15, 2026
Pay for convenience, not luxury
Location is perfect for transit needs, but attracts a large number of panhandlers. Hotel lobby is large and has many seating options, if you’re waiting for a taxi/uber/etc. after check-out. Our room was small, and finishes were not up to standard - wallpaper cuts not clean, wall anchors visible from previous art. But the bed and bedding were very comfortable, and the thermostat was responsive. Unfortunately our hotel neighbors were not considerate, and the fumes from their smoke were conspicuous. Staff were kind and gracious. We were afforded both and early check-in and late check-out. Housekeeping were attentive. If you need a place to stay that is convenient to Mid-town, Broadway, and Grand Central, this is perfect. If you expect your $$ to go towards luxury, you may have better options.
-
Oct 15, 2026
Not worth the price
A NYC rip off! Despite paying for a king-bed room, I was given a room with what appeared to be a queen bed instead. The room was extremely small, and the bathroom was cramped, making the overall stay uncomfortable and far below expectations. To make matters worse, there was no iron available, leaking shower with slow waterfall and even the TV remote wasn’t working properly. These are basic amenities that any hotel should provide, especially when guests are paying for a specific room type. DONT fall for the pictures on thier website. It’s frustrating to pay for a king room and not receive it. The overall experience felt like poor value for the money. I expected a comfortable room with the advertised accommodations and functional amenities, but unfortunately, that was not the case. The hotel needs to do a better job of ensuring room accuracy, cleanliness of presentation, and proper maintenance of essential amenities, especially when you charge $$$ for hotel booking fee on top of reservations. Overall, I would recommed looking for a better stay that is value for your $$$$ than Hyatt Grand.
-
Oct 14, 2026
Room had Bad B.O.
The room smelled so bad we had to change to a different hotel. Was not offered any water on check in or any help with our luggage.
-
Oct 13, 2026
Mid
Front desk person was rude, made it seem like globalists that stay at this hotel In The suites were more important than us even though we’re paying the same price. She said they can check out until 4 even though our room is supposed to be ready by 4? I had to ask a manger to come over to get us a room. We had two kids under 4. Bathrooms also not that clean, room was rushed to us. Staff overall not helpful on the phones too
- AdvisoryA mandatory Destination Amenity Fee of $ 45.89 USD (plus tax) per room, per night will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Destination fee: $39.99 (Plus tax) per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.
- Check In: 4:00 PM
- Check Out: 11:00 AM
- General Policies: Children 18 and under stay free with adults.
- Kids Stay Free Policy : Maximum number of children per paid adult: 0Maximum child age: 18
- Pet Policy : Pets Not Allowed