Houston Marriott South at Hobby Airport

Customer Ratings & Reviews

TripAdvisor Traveler Rating

481 reviews

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  Nice stay!

  Lonnie made our trip unforgettable! From the moment we arrived, his warm welcome set the tone for a truly special stay. He went above and beyond by upgrading our room for our special occasion and even surprised us with a thoughtful treat waiting for us. It was such a meaningful gesture that made us feel celebrated and appreciated. What a beautiful way to kick off another year of life—thank you, Lonnie, for your kindness and exceptional hospitality. We’ll never forget it! We also really appreciated that the M Lounge was open 24/7 for coffee—such a nice touch that made our stay even more comfortable. The rooms are refreshed and modern, adding to the overall relaxing and elevated experience. The complimentary shuttle service is a great perk—just be patient as timing can vary a bit.

  May 04, 2025
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  Worst experience of my life.

  I’ve been staying in marriotts all over the country since i was a child, it’s always been a preference for my family and i. i’ve experienced a variety of great service from almost every single one i stayed in, however, i had the worst experience with the manager Charles Watts. I came to this location with my family because my sister had a test and this location was hosting it. I arrived at 7:30 and headed to the buffet where i planned on having breakfast while waiting for my sister, i got my food and sat down and the waitress comes by and says “three meals, got it” we stopped her and told her it was just going to be me eating today and she said she had to charge us for three people because my little sister took a peice of fruit of my plate before heading to her test, she insisted we would still have to pay for three plates. I politely asked her if i could speak with a manager to see if this was accurate. Charles Watts, the general manager of this establishment came over and confirmed we would have to pay for three people. After about one minute of trying to understand why we would have to pay that much, Charles Watts said we would only have to pay for two, still not satisfied i asked “so we have to pay $18 for one peice of fruit?”(its 18 per person) and he said yes. My mother just agreed to pay for it because this man was visibly getting upset with us for asking these questions. She told him she would take my sister to her test which is in the conference room and come back and pay, he insisted she pay right then and there even tho my sister was about to be late because of this whole situation. Eventually Charles Watts kicked my family out of the restaurant and still tried to make us pay. We left completely without even getting my sister to her test. As a loyal Marriott guest, i am utterly shocked and disappointed by the lack of professionalism and composure that Charles Watts has shown today. Thank you

  Apr 24, 2025
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  Hotel and M lounge always a great experience!

  Always a great stay. Rooms are spacious and always very clean. Rachel in the M lounge is exceptional! Her customer service is amazing and she's always attentive to keeping everything well stocked. Hotel staff are pleasant and free shuttle to Hobby airport is a bonus!

  Feb 19, 2025
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  Awesome Service!!!!

  Our flight was delayed due to weather and Nishia was AMAZING at getting us booked and comfy for the duration of our stay. She was very kind and helpful!! Our room was very nice and the bed felt amazing. We love that the shuttle runs 24hrs and the atmosphere is so wonderful!

  Dec 28, 2024
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  Thank you Nishia!

  I was having a terrible travel day. I ended up staying the night at the Marriot South by Houston Hobby airport after missing my connection flight. Nishia at the front desk made be feel incredibly taken care of! She helped me book my room, provided me water and a voucher for breakfast and explained everything I needed to know about the restaurant, shuttle, and breakfast. I would definitely come back to this hotel next time I have a layover in Houston.

  Dec 21, 2024