The Hotel Riu Plaza Panama stands at the heart of the financial centre of Panama City, very close to many banks, boutiques and shopping malls.

Its 645 rooms, some with breathtaking views over the city, will please both the business and leisure traveler.

The hotel is situated very close to the very best Panama City has to offer in terms of culture and entertainment: shops, restaurants, bars and museums.

Business, culture and leisure come together in Panama City, a metropolis that is as dynamic as it is interesting, where tourists coincide with businessmen. Under the tropical sun the streets and people of Panama City form a unique contrast within Latin America.

Colonial districts rise up alongside imposing skyscrapers; and all along the impressive Panama Canal tropical forests are preserved, with one of the highest concentrations of bird life in the world.

The Latin atmosphere dominates the night, but society here is comprised of a melting-pot of cultures, drawn by the commercial magnetism of this place, a shopping paradise.

Please note: In-room mini bar and dispenser are temporarily not available due to safety protocols


Panama City
Panama City, Panama - Tocumen International Airport (PTY) : 15 miles

Property Information

Year Built: 2010
Floors: 35
Total rooms: 645


Resort Details


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Hotel Advisories

Advisory *Important Information* Panama imposes various restrictions each year for Easter. They usually begin the Thursday prior to Good Friday and run a few days past Easter Sunday. The following regulations may be enforced: -Alcohol is restricted Thursday, midnight at 12:00 am to Saturday midnight at 12:00 am. -Music is banned in Discos and public places. ,(AI resorts get a permit enabling them to serve alcohol and play music within the resort)
Advisory Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policies: Student Groups / Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year.

General Information:

Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 3933 reviews
  • 5.0 star tripadvisor rating
    One to remember

    The room was great, bed was very comfortable. The only problem we faced was that we constantly have to call front desk for extra wash rags and towels because the house keeper keeps putting one of each in the bathroom and it was three of us in staying in the same room. Frank at the front desk was very nice to us and very professional at is work. Louise at the bar was great too as well and friendly. Our bar tender Nataly was the best we come across, a very beautiful and lovely young lady who have a great personality and a beautiful smile on her face she takes good care of us every time we go the bar, she also made us her special drink which was very tasty and refreshing ❤ 😊 tums up to you Nataly for making our vacation one to remember and Frank who always checks in to see if we were doing ok 👌 despite the language barrier they either get some one who speaks a little English or they used Google translate on the phones so we could understand each other. RIU Plaza Panama is the hotel to stay.

    Apr 17, 2024
  • 3.0 star tripadvisor rating
    It was okay.

    The staff are so incredibly friendly and helpful and I was always greeted with a smile. Most all staff speaks English pretty well. The breakfast is included and that was nice to have. The restaurants on site had average tasting food, except the burger at the pool was very good. The room we originally were given was so heavily scented that it was impossible for me to stay, I simply couldn’t breathe. The staff were helpful in switching me to a room with no scent and that was greatly appreciated. I’m unsure if I would stay here again. I’m use to true 5 star hotels and the standard here is simply not that. As far as cleanliness I’d rate it a 6. Food taste, also a 6. Bed comfort also a 6 or 7. Pool a 7. Unfortunately the spa is not operational. If I would have known that I may not have booked here. They should say it is not operational as anything else is false advertisement.

    Apr 11, 2024
  • 5.0 star tripadvisor rating
    Fantastic city break

    We stayed for a week in Panama and the riu was our base. Good location, very friendly reception with excellent English. Rooms are big and very clean. It was my birthday during the trip and we received a lovely card, cake and fruit from management which was a really nice touch. food is excellent throughout. Breakfast is five star choice and quality. Pool food and drink also excellent. For such a big and upmarket hotel the staff are so friendly and helpful. Special praise has to go to Horacio, the man in charge at the pool. He makes everyone feel special and constantly has an eye on the pool for safety and guests getting too much sun. It's an oasis in a city because of him. For a city hotel it has a lot of leisure positives. Panama itself is a cool city, safe and friendly. Couple from England.

    Apr 10, 2024
  • 5.0 star tripadvisor rating
    Good hotel

    Stayed here for my birthday for 3 days. Very nice hotel lobby is 5 star and decoration is amazing very clean . Front desk very helpful gave me nice room on top floor . Room very nice view and decoration room beauitful. Pool very nice and only thing is by one side it had bit smell of septic not sure why . Pool food was very nice burgers for lunch . Lobby store chesscake very nice . Breakfast buffet a lot food good . Down block saw fnf tower only reason I book this hotel . Outside hard to walk with narrow sidewalks and not sure what's around to do there . At night no nightlife and wish workers spoke more English as was hard to communicate with some. Deff would recommend hotel

    Apr 10, 2024
  • 1.0 star tripadvisor rating
    Very Old Hotel, its not 5 stars!

    Totally old hotel, (THAT 5 STARS TOTALLY FALSE!!!) PERVERSE rooms, listen to me this, look in American Golden Tower or in Megapolis, for nothing in the world go to Hotel Riu Plaza Panama, the air conditioning does not work, the blankets that They are hilarious, my dog ​​sleeps better, the pool is a public pool where everyone in Panama goes on sunny days because of how cheap it is for them (35 dollars FOR ALL CONSUMABLES!) Your belongings are in danger there with so many people, the smell from the corridors and the room is strange, it smells old, all the noise from the other rooms is too loud, COLOMBIANS and others, don't make my same mistake, be warned....the food they serve at the pool is expensive and tastes Better a menu of the day from the center, a breast with rice and potatoes 12 dollars and I swear it's not worth it at all!! The photo looks pretty, the dish is just for bragging rights, but the taste is terrible, they grill it on the same grill where they make the fish, so it tastes like something between fish and chicken, horrible... I won't go back for anything in the world, the RIU chain traumatized me

    Apr 01, 2024
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319