Property Location: A stay at Hotel Riu Plaza Guadalajara places you in the heart of Guadalajara, within a 10-minute drive of Avienda Chapultepec and World Trade Center. This 4.5-star hotel is 1.9 mi (3 km) from Expo Guadalajara and 2.3 mi (3.8 km) from US Consulate General Guadalajara.
Rooms: Make yourself at home in one of the 550 air-conditioned rooms featuring minibars (stocked with some free items) and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Amenities: Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool and a fitness center. Additional features at this Art Deco hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.
Dining: Grab a bite at Decapolis, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge.
Business, Other Amenities: Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
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Resort Details
General Policies & Fine Print
Checkin Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedGuests must contact this property in advance to reserve cribs/infant bedsThis property reserves the right to pre-authorize the guest's credit card prior to arrival.Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Special Checkin Instructions: This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
Know before you go: This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner. This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
Renovations: The following facilities or services will be unavailable from January 8 2023 to January 14 2023 (dates subject to change): Swimming pool
Optional Fees: Self parking fee: MXN 65 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
1624 reviews
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Jan 29, 2023Wedding guests stay
Outstanding hotel. All staff spoke English which was the reason we selected the hotel to host out guests from the US who attended our daughter wedding. The breakfast is outstanding. The rooms very roomy and very clean. There was entertainment in the lobby most days. From Salsa classes and dancing to Mariachi band.
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Jan 22, 2023
Great Property
As returning Riu customers what can I stay. This Property is well maintained in all areas. Rooms are in great condition. Beds are comfortable. Food in restaurants was good as always. Our stay was great and will consider staying here again in the future on a return to Guadalajara.
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Dec 03, 2022
Perfect
Lovely hotel! My family really enjoyed it. We loved the view and the pool. We also got to enjoy the VIP lounge and it was my daughters favorite. She raved about the sandwiches for days. Apparently better than anything else she had in Mexico.
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Dec 02, 2022
Excellent
Loved this hotel and service. The room was very clean, cleaning staff was great, took care of every detail in the room, all the staff is awesome. Loved the quietness and that we were able to rest after a long day. Loved the convenience of the location. We also loved the mariachi night, that was incredible. I definitely will be staying at this hotel in my future visits to Guadalajara. Thank you everyone for everything during our stay!
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Nov 11, 2022Very good!
it is a modern facility, all works well. Room was clean and relaxing. Breakfast had a large choice of alternatives. Splendid view from the top of the building, Guadalajara is a very nice city. Nothing really to complaint about.