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General Policies & Fine Print

Check In: 3:00 PM
Check Out: 11:00 AM
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.  

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival. 

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment. 

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel. 

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 5785 reviews
  • 5.0 star tripadvisor rating
    Great stay once again in Riu Buenavista

    Back to take the kids this year. Great time had by all. Food excellent, wide variety of drinks, great entertainment. All the staff very helpful and friendly. Pool areas clean and tidy, plenty of activities to keep everyone busy.

    Aug 28, 2023
  • 5.0 star tripadvisor rating
    Here now and having a great time

    We are here now at the hotel. It's great for any type of traveller. Lots of shade, lots of sunbeds anytime of day. Lots of food choice too. Meat and vegatrian dishes. Drinks do have alcohol in them despite what the other review said and we had great entertainment last. Hotel spotlessly clean. Staff so polite and helpful. Would highly recommend to anyone. Looking forward to the rest of our stay. Thank you Riu Buenavista. We are having a great time

    Aug 28, 2023
  • 5.0 star tripadvisor rating
    Fantastic holiday highly recommend

    We have just returned from a fantastic week away , staff were very helpful, hotel was spotless, food a bit repetitive but always something good. Italian restaurant is a must food was great. Entertainment was excellent especially the Neon Party which we would highly recommend. Tui reps were useless apart from Sarah and Laura

    Aug 27, 2023
  • 5.0 star tripadvisor rating
    Fantastic hotel

    Wonderful hotel best holiday for years. Definitely recommend. Spotlessly clean hotel with friendly staff. Large rooms and fantastic food. Entertainment was first class. Cannot say a bad word about this place was excellent.

    Aug 26, 2023
  • 5.0 star tripadvisor rating
    Great experience

    The first time we have stayed here, the hotel / and room was amazing, all the staff worked really hard and had a smile on their face. We would definitely recommend this hotel. The entertainment was really good, something for everyone.

    Aug 26, 2023
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319