Hotel Promotions
All Inclusive Inclusions
All Inclusive Meal Plan Includes:
* Breakfast - varied buffet, live cooking staions or continental breakfast
* Lunch - Buffet with live cooking stations and assorted desserts or Pepe's Grill
* Dinner - Buffet with live cooking stations and assorted desserts.
                    Special Evenings: Twice a week
Optional dining (reservations required in advance) at Asian Restaurant, Grill Restaurant, Italian Restaurant
* Snacks (outside of meal times)
* Domestic beverages (alcoholic and non-alcoholic drinks) 24 hours a day
* Daytime entertainment programme for children ages 4 to 7 and ages 8 to 12 at "RiuLand" (daily)
* Daytime entertainment programme for adults (daily)
* Live music, Riu evening programme or shows (daily)
* "Riu Party", theme parties (once a week)
* Free WiFi throughout the hotel
Applicable Dates:
Booking Dates: 04 Mar 2025 to 31 Oct 2025
Travel Dates: 04 Mar 2025 to 31 Oct 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
Meal Plan Inclusions
The all-inclusive meal plan includes the following amenities:

• All meals, snacks and local alcoholic and non-alcoholic beverages in all hotel bars and restaurants
• Snacks and drinks 24 hours a day
• WiFi throughout the hotel
• "All Inclusive" wristband for identification purposes (required to wear)

Important Information:  Redemption information will be provided by the hotel at check-in.   

Applicable Dates:
Booking Dates: 13 Feb 2024 to 30 Apr 2025
Travel Dates: 01 May 2024 to 30 Apr 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 6902 reviews
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Husband became ill 3 days into holiday.

    Hotel looks clean and staff work hard.The first few days we found food Ok Nothing special. The drinks were very poor Beer was very watered down and When I did go up to try a cocktail They were made up on the bar sitting for hours. We saw people bringing their own alcohol from supermarket.My husband became ill and so spent all our time in the room isolating from other guests. I do think Food temperatures should be checked regularly in main Restaurant.My husband is a meat eater I am vegetarian. I was not affected by sickness or worst. I went to see TUI Rep ( Babs) I felt it was my duty to tell her of my husband being I’ll. she said Holiday makers bring it to the island . Terrible attitude.On the coach to the airport to return to Uk We did learn that many had experience the same symptoms.We complained to TUI Uk . They denied any knowledge of sickness at This Hotel .Its just not Good Enough

    Apr 21, 2025
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Never Again!

    This was our 2nd visit to this hotel, previously we spent a week here in October 2024. We were a party of 6 myself, my husband, our daughter, son-in-law and 2 grandchildren. We were really looking forward to our holiday as we had enjoyed our previous stay. The first 3 days we had a great time, even though we had a lot of rain which was quite heavy. The weather started to improve a bit but unfortunately by the 4th day my husband started to feel unwell. Late that night he was projectile vomiting and had severe diarrhoea. This continued to well into the next day and so both of us stayed in our room to avoid infecting anyone else. The following evening my daughter and granddaughter were having the same symptoms. They were so severe that they could barely get out of bed. My daughter actually passed out in the bathroom, hitting her head in 2 places and bruising other parts of her body. By then my grandson had also started being ill. After 3 hours my son-in-law contacted reception and asked them to request a doctor's visit as their conditions were so bad. The doctor gave my daughter and grandson injections to stop the vomiting, but because my granddaughter was too young she was taken to hospital to be re-hydrated on a drip and be given medication. My daughter went with her also to be re-hydrated and to have a head scan because of her accident. They were taken to the hospital as emergency cases with the blue light flashing. They were well cared for at the hospital but remained there on drips for 2 days. My granddaughter had an ultra sound scan as her stomach pains weren't improving, but they showed nothing abnormal. Blood tests showed both of them had gastroenteritis. Whilst they were at the hospital I asked reception if they could carry out a deep cleaning process in their rooms and our room. I also requested clean bedding, cushions etc as they were unable to get out of bed every time they were sick. They changed the bedding , towels and cushions but no deep clean was carried out either in the bedrooms or the bathroom or the toilet. The cleaner squirted some disinfectant at the toilet flush buttons and the toilet seat lid. I was told someone would come back with a cleaning machine that would do a more thorough cleanse but they didn't. In my own room there was no clean bedding, or towels and the toilet hadn't been cleaned either. Just the beds made and the towels refolded. Reception denied any other cases had occurred, but I know know this wasn't true. The restaurant staff squirt hand gel into your hands as you enter but unfortunately alcohol hand sanitisers don't work against gastroenteritis. It's no wonder that there are so many cases, if specific cleaning procedures for this illness aren't being carried out and the hotel is denying there are any other cases. It was a very stressful, worrying time for all of us, particularly for my granddaughter. If you are booked to stay at this hotel I would advise that you take your own hand sanitiser and cleaning wipes etc that work against gastroenteritis.

    Apr 21, 2025
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Don't bother!! Not the best

    The hotel is in a rubbish location and there isn't anything in the area, it's also on the bottom of a very steep hill. The food is the worst I think I've experienced in an all.inclusive hotel. It's the same every day with not a great choice. There was a number of people there who had a sickness bug whilst we were there. The plus is the rooms are a good size although storage is rubbish and the cleaners of the rooms work really hard.

    Apr 19, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Gorgeous hotel and excellent staff

    The hotel is very clean and well maintained, with gorgeous sea views and on La Gomera. the rooms are spacious. Food is good. The pools are heated, no reason ot to dive in. Enough transats everywhere. Located in an quiet area in South Tenerife, with an great path along the sea.

    Apr 19, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Fantastic hotel

    Had a great stay in the Buenavista, food was great in all Restraunt’s and really enjoyed the entertainment Would recommend and will be back one day soon

    Apr 18, 2025
General Policy
  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.  


    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival. 


    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment. 


    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel. 


    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

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Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319