Hilton Xian City Wall

Customer Ratings & Reviews

TripAdvisor Traveler Rating

1668 reviews

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  Not great

  The main issue was the road noise from outside. I really struggled to sleep. The room and bathroom were fine. Breakfast was ok. Nothing special as a hotel and road noise pushed my rating down.

  Nov 09, 2026
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  Beautiful hotel in xian

  Excellent hotel: the breakfast offerings especially the biangbiang noodles were flavorful. The hotel does its best to be an ambassador of local culture and it does a wonderful job especially for food. As a diamond member, the hotel provided a beautiful complementary upgrade. The room was beautiful! The staff were helpful and even with the language barrier, staff did it best to assist.

  Nov 03, 2026
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  My bathroom was fitted before Xi’an’s city walls were built

  The positives: the staffs were really friendly and helpful. The breakfast buffet is varied, bountiful and caters for the wester and eastern palate. The location is very convenient for the city walls and the big ol’ wild goose pagoda. The negatives: the rooms, whist huge, are dog tired. They fittings and bathrooms whist clean enough need an update. My room was also very warm and no matter what I instructed my aircon to do, it remained so. I’ve rated the hotel a 3* which is ‘average’. The staff are worth a 4* but overall I think average is reasonable. I probably would stay there again on reflection for the convenience and breakfast, but I’d flag any temperature issues to the desk. I was so tired from tourism and only really crashing there which is why I didn’t.

  Nov 02, 2026
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  A Luxurious Stay with Excellent Service and a Great Location

  As a Hilton Diamond member, I was delighted and grateful for the complimentary upgrade to the Executive Floor. Thank you for making my stay even more special! The hotel has a distinctive ancient Chinese luxury style, beautifully blending traditional elegance with a sense of grandeur. If you appreciate classical Chinese aesthetics and a touch of old-world luxury, you will certainly enjoy the atmosphere here. The room was comfortable, clean, and well maintained, providing a relaxing retreat after a day of sightseeing. What truly stood out was the excellent service. The front desk staff were warm, welcoming, and enthusiastic, making me feel genuinely valued as a guest. The restaurant staff were equally friendly, attentive, and hospitable. The wonderful service throughout my stay made the experience even more memorable. The location is another major highlight. Situated within Xi’an’s old city area, the hotel provides convenient access to many of the city’s major attractions. Getting around is easy, and ordering a Didi ride is straightforward, making it an excellent base for exploring this historic city. Overall, I had a wonderful stay at Hilton Xi’an. The combination of traditional Chinese luxury, comfortable accommodation, warm hospitality, and a convenient location made my visit truly enjoyable. Thank you to the team for the excellent service and thoughtful room upgrade. I would happily recommend this hotel to anyone visiting Xi’an and would love to stay here again!

  Oct 28, 2026
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  Great stay

  We stayed here to see the terracotta army and the hotel were exceptional. Although I wasn’t welcomed in as a diamond member the staff were very efficient and kindly upgraded our room to a suite overall state was excellent as in hilton. Breakfast was very good with lots of choices for Chinese or western Travellers. Overall, I would recommend this hotel to anyone visiting XI’an.

  Oct 26, 2026