With a location “in the center of it all”, the Hilton is 3 blocks from the French Quarter, connected to the Outlet Collection at the Riverwalk, adjacent to Harrah’s Casino, and steps away from the Warehouse Arts & Restaurant District. Venture out by Street Car at the hotels entrance or enjoy our two pools and 90,000 sqft Health Club. Dine at Drago’s featuring the famous charbroiled oysters or sip a specialty drink in the Public Belt. The hotel location is key, as the spacious rooms, some of which offer river or city views are the ideal starting point for your excursions.
Location
New Orleans - RiverfrontProperty Information
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Resort Details
Hotel Advisories
General Policies & Fine Print
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
7672 reviews-
Be Kind
Hello Juliana Corsini was totally amazing. She was an ambassador at the Hilton Hotel in New Orleans. She picked up on context clues well, had amazing social emotional and customer service skills. Was extremely friendly and kind. Was very knowledgeable on how Hilton honors worked. And showed overwhelming compassion.
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Attitude in hotel personnel
The hotel is great, Liv stood out for her friendly attitude and going out of the way to help a sometimes frustrated guest Hotel needs more like her with that attitude because sometimes I found out lacking in this hotel. This hotel deserves more individuals with her highly constructive pleasant attitude
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Business with Pleasure !!!
I stayed here for a conference for four days and nights. It was the conference hotel. I was booked into a room on the 24th floor. I had to take two sets of elevators to get to my room. The biggest pain was getting the cards reprogrammed because they wouldn't work in the elevators. However, that was the only negative of my stay. My room was a King. It was spacious and clean. Remember, for John Wesley "Cleanliness is next to Godliness". The bed was soft, the pillows were firm, and the room was thoroughly cleaned each day. The bed linens were changed each day also. Very important. The staff was very attentive and responsive. I will give this hotel an excellent rating.
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Nice experience for conference stay
My recent stay at the Hilton New Orleans Riverside for a large conference was very pleasant , thanks to the exceptional customer service. The staff went above and beyond, making us feel welcome and valued, which truly elevated the entire experience. They always answered questions and offered assistance. The rooms were clean, comfortable, and traditionally appointed, providing a nice retreat after long conference days. Although the hotel is older and could use some refurbishing in certain areas (particularly hallway carpets, elevators, and parts of the lobby), the conference and ballroom spaces were on point, spacious, and well-designed for large gatherings. The bathrooms in the event areas were also very clean and well-maintained, which was greatly appreciated. Check-in and check-out were seamless, and having a coffee shop that opens at 6 a.m. was perfect for early travelers. The location felt safe and convenient a standout feature in New Orleans. Overall, the Hilton New Orleans Riverside provided a nice experience, especially for a conference stay.
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Average
Vanilla, plain hotel. Good service at front desk and restaurant outlets. Rooms clean. Water pressure in shower was poor after trying all settings. Had a very loud fan that the staff promptly corrected. Asked for a late checkout due to plane delay and the hotel accommodated us.