Location
Kapaa{{title}}
Resort Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Great location and hotel
Had a ground level room ocean front! The walk along the beach and proximity to Lydgate State Park was awesome! Staff was attentive and pleasant. Room was spacious and clean. Breakfast was really good. We had omelettes. Would definitely stay here again.
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Keep Looking
The rooms are old, air conditioning is obnoxiously loud. Paid extra for an ocean view room it was pool front so you couldn't enjoy the mediocre view without looking past the pool. I wouldn't stay again.
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Great Experience!
We booked this hotel last minute for a birthday, long weekend trip. Given some of the reviews we were a little nervous about what to expect but it turns out we had no need to be nervous-it was great! Our room was clean and nice, with a patio and relaxing ocean view. Bed was very comfortable. The room was always cleaned and restocked with fresh linens and toiletries by housekeeping daily. The AC worked perfectly. The front desk staff was helpful and nice. The parking was never an issue for us, though we are diamond level so we had our own parking lot area. The food at the beachside grill place (can’t recall the name of the place) was made to order and delicious and the drinks were good too. We didn’t get in the pool but it looked nice and if we’d stayed longer we probably would’ve. The public beach near the hotel was great and we really enjoyed it. We loved that it was only a short drive to the airport too. We would absolutely stay here again without hesitation!
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Thanks Wanda!
Wanda at the front seat was awesome and helped us out with everything we needed! Honestly the interior of the hotel was dated compared to other comparable hotels on the island but the friendly staff more than made up for that. I also loved the outdoor areas
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Not up to Hilton standards
PROS: -Good location -Nice views -Friendly housekeeping staff CONS: -Dated property (except lobby) -Weak A/C units -Poor communication at front desk Overall, value for price is poor at an average of $320-$350/night. Simply not up to standard compared to other Hilton Garden Inn properties.