Property Information
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Resort Details
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Customer Ratings & Reviews
TripAdvisor Traveler Rating
3297 reviews-
Awful Hilton Hotel
Absolutely awful hotel Paid for deluxe harbour view room for wedding anniversary Shower leaked and flooded bathroom. New shower seal needed to be installed. This should be constantly maintained. I dint want a welcome brownie with dried fruit and some cheap bottle of wine! All I wanted was the standard I paid for Tired and old fashioned Was woken at 6am by cruise ship directly outside hotel View is now of MASSIVE cruise ship with hundreds of people looking directly into our room, no privacy Sun and view blocked
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Great location
The place is fantastic. It was incredibly safe to walk at night, and I had a great time enjoying the bar's cocktails. The city view is breathtaking, and because there are many restaurants and bars in the viaduct area, I strongly suggest taking some time to walk around it.
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First time to Auckland and loved the hotel location and service .
First time in Auckland and the hotel location and service received by everyone was impeccable and I would highly recommend to anyone traveling to Auckland to stay there . Didn't use many of the facilities offered but the breakfast and restaurant in property were good .
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Very nive location and breakfest
At begining I had a not nice room, even the manager did gave an alternative then Yvelini very friendly french solve the situation giving me avisa better room. The hotel location is fantastic and The breakfest amaizing. Is a good choice to stay in Auckland
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Medium value for money
We booked this as our last night in NZ to enjoy harbor views and a more lux room. The lobby area and restaurant on the first floor are beautiful, but the rooms themselves are ok but nothing great (more like three-star type hotel). It was a bit of a let-down compared to our expectations looking at the property photos - balcony had bird poo and some old napkins on it (fine, it could have blown from another room as the balconies aren't very private), room was a bit cramped, and the bathroom felt like it could use an update (large but older set-up and cracks/etc.) The concierge and doorman were very kind and helpful (umbrella when I was taking a walk, offering very good advice about where to find a gas station, etc.) Breakfast was very good (buffet). The location is great if you're doing things at the quay (Maritime Museum, other boat trips, etc.) but does require a little walk to get anywhere else (felt safe and it wasn't far, so overall good location). There weren't cruise ships in while we were there so I don't know how that would impact noise or view. The harbor view was ok but fairly uninspiring (cargo ships and cranes) so I'm not sure I would pay extra for the harbor view. Overall - medium value for money and I'd probably try to stay someplace else the next time we're in Auckland to try something new.