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Resort Details
Hotel Advisories
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Norman is the man
We booked this trip earlier in the year after staying there pre-COVID. After we booked, the hotel started construction on a new tower. We contacted them and although it was not near our room, they graciously gave us credit to use at the resort. Retrospect, we never noticed the construction. There were some hiccups along the way. However, they were very accommodating and responsive. Special acknowledgement to NORMAN DIJKHOFF, one of the restaurant managers. He went so above and beyond to right a minor issue. A true professional and credit to Hilton.
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Family Fun In The Sun
Resort was fun for our family. Everything we wanted and needed in an excellent location. I see why people come back year after year. The beach with the palapas was super convenient. The staff in so many areas were friendly and helpful. Looking forward to our return visit.
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Excellent but a little lacking for kids
Hilton Aruba is a beautiful and classy hotel. It has a gorgeous tropical garden with parrots (you can take pictures with them), excellent location at the center of Palm Beach nightlife, excellent cleanliness and services - in the hotel as well as on the beach. No complaints there. But it is a bit lacking when it comes to families with little kids - no slides or fountains in the pool, no playground, no swing... For the amount of families that stay there, it seems surprising how little the hotel offers kids. If you're a couple on your honeymoon you will miss nothing. If you're a family, you might find the pools a bit too boring after a while.
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10/10!!
Fantastic experience at the Hilton!! The staff is so pleasant and they just want to make sure you’re having a fantastic time. I highly recommend doing the endless breakfast with the bottomless mimosas and asking for Yuleima and Josephina to be your waitresses they were our favorites!!
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Would return for sure.
Excellent experience: everyone was genuinely friendly and courteous, even passing staff on the sidewalks and hallways the staff always said hello. Housekeeping made up the rooms everyday, which is rare these days. Facilities were well-cared for and very clean. Even the Beachside service was attentive and polite without being overbearing. Christian in particular was great! The bellman Silvio) remembered us and always said hello with a smile and a laugh! The only nit was the lunch food at Gillian’s was underwhelming. We did not eat dinner or breakfast on site. Overall a great experience- highly recommended. We would definitely return.