Hotel Promotions
Non-refundable Rate - No cancellations or changes allowed.
Non-refundable Rate - No cancellations or changes allowed.
Applicable Dates:
Booking Dates: 29 May 2025 onwards;03 Jun 2025 onwards;12 Jun 2025 onwards;03 Nov 2026 to 08 Dec 2026;30 Oct 2017 onwards;29 May 2019 onwards;30 Jul 2020 onwards;25 Aug 2021 onwards
Travel Dates: 29 May 2025 onwards;03 Jun 2025 onwards;12 Jun 2025 onwards;03 Nov 2026 to 30 Apr 2027;30 Oct 2017 onwards;29 May 2019 onwards;30 Jul 2020 onwards;25 Aug 2021 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
2nd Night is Free! Non-refundable Rate - No cancellations or changes allowed.

Guests will receive:

  • 2nd night free.

Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.

No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.

Applicable Dates:
Booking Dates: 01 Aug 2019 onwards
Travel Dates: 01 Aug 2019 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
3rd Night is Free! Non-refundable Rate - No cancellations or changes allowed.

Guests will receive:

  • 3rd night free.

Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.

No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.

Applicable Dates:
Booking Dates: 01 Aug 2019 onwards
Travel Dates: 01 Aug 2019 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
4th Night is Free! Non-refundable Rate - No cancellations or changes allowed.

Guests will receive:

  • 4th night free.

Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.

No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.

Applicable Dates:
Booking Dates: 01 Aug 2019 onwards
Travel Dates: 01 Aug 2019 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
5th Night is Free! Non-refundable Rate - No cancellations or changes allowed.

Guests will receive:

  • 5th night free.

Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.

No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.

Applicable Dates:
Booking Dates: 01 Aug 2019 onwards
Travel Dates: 01 Aug 2019 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Advance Purchase - Special Discounted Rate! Non-refundable Rate-No cancellations or changes allowed.
Applicable Dates:
Booking Dates: 27 Nov 2016 onwards
Travel Dates: 27 Nov 2016 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Advance Purchase - Special Discounted Rate.
.
Applicable Dates:
Booking Dates: 27 Nov 2016 onwards
Travel Dates: 27 Nov 2016 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Every 3rd Night is Free.
Guest will receive every 3rd Night free.
Applicable Dates:
Booking Dates: 28 Feb 2019 onwards
Travel Dates: 28 Feb 2019 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Every 4th Night is Free.
Guests will receive: Every 4th night free.
Applicable Dates:
Booking Dates: 01 Dec 2018 to 31 Dec 2050
Travel Dates: 01 Dec 2018 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Every 5th Night is Free.
Guests will receive: Every 5th night free.
Applicable Dates:
Booking Dates: 28 Feb 2019 onwards
Travel Dates: 28 Feb 2019 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Limited Time Offer! Subject to cancel penalty upon booking. No cancellations or changes allowed.
Applicable Dates:
Booking Dates: 27 Nov 2016 onwards
Travel Dates: 27 Nov 2016 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Limited Time Offer.
.
Applicable Dates:
Booking Dates: 27 Nov 2016 onwards;22 Jul 2017 onwards
Travel Dates: 27 Nov 2016 onwards;23 Dec 2017 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Save 15%! Non-refundable Rate - No cancellations or changes allowed
Discount is reflected in vacation price.
Applicable Dates:
Booking Dates: 01 Aug 2019 onwards
Travel Dates: 01 Aug 2019 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Save 20%! Non-refundable Rate - No cancellations or changes allowed
Discount is reflected in vacation price.
Applicable Dates:
Booking Dates: 01 Aug 2019 onwards
Travel Dates: 01 Aug 2019 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Save 25%! Non-refundable Rate - No cancellations or changes allowed
Discount is reflected in vacation price.
Applicable Dates:
Booking Dates: 01 Aug 2019 onwards
Travel Dates: 01 Aug 2019 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Bed & Breakfast.
Bed & Breakfast - Room + Breakfast; Includes breakfast as follows: All registered guests, per room, per day. Registered guests include children when traveling with registered adults. No meal substitutions allowed. Value of breakfast cannot be exchanged for cash value. Gratuities are not included.
Applicable Dates:
Booking Dates: 20 Aug 2025 to 02 Jan 2028
Travel Dates: 01 Jan 2026 to 02 Jan 2028
*Applicable promotions will display with your room selection. Some restrictions may apply.
Every 4th Night Free + Full Breakfast Daily for up to 2 Guests!


Guests will receive:

  • Every 4th night free.
  • Full breakfast daily for up to 2 registered guests.

Important information: Offer has no cash value. Offer is not valid with groups/conventions and may not be combined with other promotional offers.

No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.

Applicable Dates:
Booking Dates: 20 Oct 2020 onwards
Travel Dates: 20 Oct 2020 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Subject to non-refundable cancel penalty. Penalties apply if hotel reservation is cancelled/changed.
Please refer to the hotel advisory for specific penalty.
Applicable Dates:
Booking Dates: 21 Jul 2023 to 31 Dec 2050
Travel Dates: 21 Jul 2023 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Sunshine on Sale - Special Reduced Rate + Breakfast.
Room at Special Reduced Rate (already reflected in the rate) + Breakfast; Includes breakfast as follows:  All registered guests, per room, per day. Registered guests include children when traveling with registered adults. No meal substitutions allowed. Value of breakfast cannot be exchanged for cash value. Gratuities are not included. 
Applicable Dates:
Booking Dates: 20 Aug 2025 to 02 Jan 2028
Travel Dates: 01 Jan 2026 to 02 Jan 2028
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

OnSite Dining
  • The Restuarant
    The Preserve Kitchen + Bar is set amid rolling hills and palm trees overlooking tranquil Hana Bay and historic Kauiki Hill. The open-air restaurant has a relaxed atmosphere reflecting Hanas low-key lifestyle and is open seven days a week for only. With the incredible abundance and inspiration of Hana to
OffSite Dining
  • Hana Ranch Restaurant
    The Hana Ranch Restaurant is located in Hana town and serves American and Hawaiian cuisine. Features ribeye and burger from local beef Maui Cattle Guests of Hana Maui Resort can charge their meals to their room.
Room Type
  • Standard
    1 King or 2 Queens: Dining table: Refrigerator: Balcony or Lanai Ceiling Fan: Separate Bath and Shower
    • Accessible room
    • Balcony/Lanai/Terrace
    • Bathrobe
    • Bathroom amenities
    • Ceiling fan
    • Coffee/Tea Maker
    • Converters/ Voltage adaptors
    • Desk
    • Desk with electrical outlet
    • Desk with lamp
    • Double beds
    • Dual voltage outlet
    • Electrical adaptors available
    • Extra adult charge*
    • Extra person charge for rollaway use*
    • Fire alarm
    • Fire alarm with light
    • Hair Dryer
    • High speed internet access fee*
    • High speed internet connection*
    • High speed wireless
    • Iron
    • Ironing board
    • Maid service
    • Mini Refrigerator
    • Non-smoking
    • Private bathroom
    • Safe
    • Single bed
    • Smoke detectors
    • Spare electrical outlet available at desk
    • Telephone
    • Wake-up calls
    • Wet bar
    • Wireless internet connection
  • Suite
    1 King or 2 Queens: Bungalow Style: Balcony: Wet Bar Dining table: Ceiling Fan: Vaulted Ceiling
    • Accessible room
    • Balcony/Lanai/Terrace
    • Bathrobe
    • Bathroom amenities
    • Ceiling fan
    • Coffee/Tea Maker
    • Converters/ Voltage adaptors
    • Desk
    • Desk with electrical outlet
    • Desk with lamp
    • Double beds
    • Dual voltage outlet
    • Electrical adaptors available
    • Extra adult charge*
    • Extra person charge for rollaway use*
    • Fire alarm
    • Fire alarm with light
    • Hair Dryer
    • High speed internet access fee*
    • High speed internet connection*
    • High speed wireless
    • Iron
    • Ironing board
    • Maid service
    • Mini Refrigerator
    • Non-smoking
    • Private bathroom
    • Safe
    • Single bed
    • Smoke detectors
    • Spare electrical outlet available at desk
    • Telephone
    • Wake-up calls
    • Wet bar
    • Wireless internet connection
  • Standard
    1 King or 2 Queens: Dining table: Refrigerator: Balcony or Lanai Ceiling Fan: Separate Bath and Shower
    • Accessible room
    • Adaptor available for telephone PC use
    • All news channel
    • Balcony/Lanai/Terrace
    • Bathrobe
    • Bathroom amenities
    • Bathroom telephone
    • Bathtub
    • Bathtub only
    • Bathtub/shower combination
    • Cable television
    • Ceiling fan
    • Closets in room
    • CNN available
    • Coffee/Tea Maker
    • Converters/ Voltage adaptors
    • Cordless phone
    • Cribs
    • Desk
    • Desk with electrical outlet
    • Desk with lamp
    • Direct dial phone number
    • Dishwasher
    • Double beds
    • Dual voltage outlet
    • DVD player
    • Electrical adaptors available
    • Extra adult charge*
    • Extra child charge*
    • Extra child charge for rollaway use*
    • Extra person charge for rollaway use*
    • Fire alarm
    • Fire alarm with light
    • Fireplace
    • Free movies/video
    • Hair Dryer
    • High speed internet access fee*
    • High speed internet connection*
    • High speed wireless
    • Interactive web TV
    • Iron
    • Ironing board
    • Jacuzzi
    • Laundry basket/clothes hamper
    • Maid service
    • Mini Refrigerator
    • Minibar
    • Modem jack
    • Multi-line phone
    • Newspaper
    • Non-smoking
    • Phone in bathroom
    • Private bathroom
    • Refrigerator
    • Refrigerator with ice maker
    • Remote control television
    • Safe
    • Shared bathroom
    • Shower
    • Shower only
    • Silverware/utensils
    • Single bed
    • Smoke detectors
    • Sofa bed
    • Spare electrical outlet available at desk
    • Speaker phone
    • Telephone
    • Telephones with message light
    • Trouser/Pant press
    • Two-line phone
    • VCR player available at front desk
    • Voice mail
    • Wake-up calls
    • Wet bar
    • Wireless internet connection
  • Suite
    1 King or 2 Queens: Bungalow Style: Balcony: Wet Bar Dining table: Ceiling Fan: Vaulted Ceiling
    • Accessible room
    • Adaptor available for telephone PC use
    • All news channel
    • Balcony/Lanai/Terrace
    • Bathrobe
    • Bathroom amenities
    • Bathroom telephone
    • Bathtub
    • Bathtub only
    • Bathtub/shower combination
    • Cable television
    • Ceiling fan
    • Closets in room
    • CNN available
    • Coffee/Tea Maker
    • Converters/ Voltage adaptors
    • Cordless phone
    • Cribs
    • Desk
    • Desk with electrical outlet
    • Desk with lamp
    • Direct dial phone number
    • Dishwasher
    • Double beds
    • Dual voltage outlet
    • DVD player
    • Electrical adaptors available
    • Extra adult charge*
    • Extra child charge*
    • Extra child charge for rollaway use*
    • Extra person charge for rollaway use*
    • Fire alarm
    • Fire alarm with light
    • Fireplace
    • Free movies/video
    • Hair Dryer
    • High speed internet access fee*
    • High speed internet connection*
    • High speed wireless
    • Interactive web TV
    • Iron
    • Ironing board
    • Jacuzzi
    • Laundry basket/clothes hamper
    • Maid service
    • Mini Refrigerator
    • Minibar
    • Modem jack
    • Multi-line phone
    • Newspaper
    • Non-smoking
    • Phone in bathroom
    • Private bathroom
    • Refrigerator
    • Refrigerator with ice maker
    • Remote control television
    • Safe
    • Shared bathroom
    • Shower
    • Shower only
    • Silverware/utensils
    • Single bed
    • Smoke detectors
    • Sofa bed
    • Spare electrical outlet available at desk
    • Speaker phone
    • Telephone
    • Telephones with message light
    • Trouser/Pant press
    • Two-line phone
    • VCR player available at front desk
    • Voice mail
    • Wake-up calls
    • Wet bar
    • Wireless internet connection
  • Standard
    1 King or 2 Queens: Dining table: Refrigerator: Balcony or Lanai Ceiling Fan: Separate Bath and Shower
    • Accessible room
    • Adaptor available for telephone PC use
    • All news channel
    • Balcony/Lanai/Terrace
    • Bathrobe
    • Bathroom amenities
    • Bathroom telephone
    • Bathtub
    • Bathtub only
    • Bathtub/shower combination
    • Cable television
    • Ceiling fan
    • Closets in room
    • CNN available
    • Coffee/Tea Maker
    • Converters/ Voltage adaptors
    • Cordless phone
    • Cribs
    • Desk
    • Desk with electrical outlet
    • Desk with lamp
    • Direct dial phone number
    • Dishwasher
    • Double beds
    • Dual voltage outlet
    • DVD player
    • Electrical adaptors available
    • Extra adult charge*
    • Extra child charge*
    • Extra child charge for rollaway use*
    • Extra person charge for rollaway use*
    • Fire alarm
    • Fire alarm with light
    • Fireplace
    • Free movies/video
    • Hair Dryer
    • High speed internet access fee*
    • High speed internet connection*
    • High speed wireless
    • Interactive web TV
    • Iron
    • Ironing board
    • Jacuzzi
    • Laundry basket/clothes hamper
    • Maid service
    • Mini Refrigerator
    • Minibar
    • Modem jack
    • Multi-line phone
    • Newspaper
    • Non-smoking
    • Phone in bathroom
    • Private bathroom
    • Refrigerator
    • Refrigerator with ice maker
    • Remote control television
    • Safe
    • Shared bathroom
    • Shower
    • Shower only
    • Silverware/utensils
    • Single bed
    • Smoke detectors
    • Sofa bed
    • Spare electrical outlet available at desk
    • Speaker phone
    • Telephone
    • Telephones with message light
    • Trouser/Pant press
    • Two-line phone
    • VCR player available at front desk
    • Voice mail
    • Wake-up calls
    • Wet bar
    • Wireless internet connection
  • Suite
    1 King or 2 Queens: Bungalow Style: Balcony: Wet Bar Dining table: Ceiling Fan: Vaulted Ceiling
    • Accessible room
    • Adaptor available for telephone PC use
    • All news channel
    • Balcony/Lanai/Terrace
    • Bathrobe
    • Bathroom amenities
    • Bathroom telephone
    • Bathtub
    • Bathtub only
    • Bathtub/shower combination
    • Cable television
    • Ceiling fan
    • Closets in room
    • CNN available
    • Coffee/Tea Maker
    • Converters/ Voltage adaptors
    • Cordless phone
    • Cribs
    • Desk
    • Desk with electrical outlet
    • Desk with lamp
    • Direct dial phone number
    • Dishwasher
    • Double beds
    • Dual voltage outlet
    • DVD player
    • Electrical adaptors available
    • Extra adult charge*
    • Extra child charge*
    • Extra child charge for rollaway use*
    • Extra person charge for rollaway use*
    • Fire alarm
    • Fire alarm with light
    • Fireplace
    • Free movies/video
    • Hair Dryer
    • High speed internet access fee*
    • High speed internet connection*
    • High speed wireless
    • Interactive web TV
    • Iron
    • Ironing board
    • Jacuzzi
    • Laundry basket/clothes hamper
    • Maid service
    • Mini Refrigerator
    • Minibar
    • Modem jack
    • Multi-line phone
    • Newspaper
    • Non-smoking
    • Phone in bathroom
    • Private bathroom
    • Refrigerator
    • Refrigerator with ice maker
    • Remote control television
    • Safe
    • Shared bathroom
    • Shower
    • Shower only
    • Silverware/utensils
    • Single bed
    • Smoke detectors
    • Sofa bed
    • Spare electrical outlet available at desk
    • Speaker phone
    • Telephone
    • Telephones with message light
    • Trouser/Pant press
    • Two-line phone
    • VCR player available at front desk
    • Voice mail
    • Wake-up calls
    • Wet bar
    • Wireless internet connection
On-Site Amenities
  • 24-hour front desk
  • Accessible facilities
  • Accessible parking
  • Bell staff/porter
  • Breakfast served in restaurant*
  • Car rental desk*
  • Catering services*
  • Children welcome*
  • Cocktail lounge*
  • Coin operated laundry*
  • 24-hour front desk
  • Accessible parking
    Americans with Disabilities Act (ADA) compliance
    Audible emergency alarm for sight impaired guest
    Visual emergency alarm for hearing impaired guest
  • Accessible parking
  • Bell staff/porter
  • Breakfast served in restaurant*
  • Car rental desk*
  • Catering services*
  • Children welcome*
  • Cocktail lounge*
  • Coin operated laundry*
  • Complimentary in-room coffee or tea
  • Concierge desk
  • Desk with electrical outlet
  • Early check-in*
  • Exercise gym
  • Family plan*
  • Fire safety compliant
  • Free airport shuttle
  • Free parking
  • Front desk
  • Full american breakfast*
  • Full service housekeeping
  • Hair dryer
  • Heated pool
  • Housekeeping - daily
  • Individual Efolio available*
  • Ironing board
  • Late check-out available*
  • Laundry/Valet service*
  • Lobby coffee service*
  • Meeting rooms
  • Non-smoking rooms available
  • Onsite laundry*
  • On-Site parking
  • Outdoor pool
  • Parking
  • Parking lot
  • Pool
  • Private bath or shower
  • Restaurant
  • Room service*
  • Room service - limited hours*
  • Secured parking*
  • 2nd lock on guest doors
    Alarms continuously monitored
    Audible alarm smoke detectors in guest rooms
    Audible alarms in hallways
    Audible alarms in public areas
    Automated External Defibrillator (AED) on-site
    Basic medical equipment on-site
    Building meets all current local, state and country building codes
    Complies with Local/State/Federal fire laws
    Dead bolts on guest room doors
    Electronic room key
    Emergency back-up generators
    Emergency evacuation plan
    Emergency exit maps
    Emergency info in room
    Emergency lighting
    Exterior doors (except lobby entrance) require key access at night
    Fire detectors in guest rooms
    Fire detectors in hallways
    Fire detectors in public areas
    Fire extinguishers
    Fire extinguishers in hallways
    First aid available
    Hard wired smoke detectors
    If no 24 hour security, what are the hours?
    Lighted parking area
    Lighted walkways
    Patrolled parking area
    Private security available
    Room windows open
    Security
    Smoke detector in public areas
    Sprinklers in guest rooms
    Sprinklers in public areas
    Staff Red Cross certified in CPR
    Staff trained in Automated External Defibrillator (AED) usage
    Staff trained in CPR
    Staff trained in duplicate key issue
    Staff trained in first aid
    U.S. Fire Safety compliant
    Video cameras at entrance
    Video cameras in public areas
    Visual alarms in hallways
    Visual alarms in public areas
    Well lighted exit signs
  • Spa*
  • Tennis court
  • Turndown service*
  • Valet cleaning*
  • Wakeup service
  • Wireless internet connection in public areas
Off-Site Amenities
  • High Speed Internet Connection*
  • Meeting Facilities*
  • Whiteboard*
  • Wireless Connectivity
  • Wireless Internet Connection

* Fees may apply

On-Site Recreation
  • Fitness center on-site *
  • Outdoor pool *
  • Pool *
  • Spa *
  • Sports court onsite *
  • Tennis court *
  • Weightlifting *
Off-Site Attraction
  • Garden of Eden Arboretum
  • Haleakala National Park in Kipahulu
  • Hana Cultural Center
  • Kahanu Garden
  • Pools at Oheo
  • Twin Falls Maui Waterfall
  • Wailua Falls
  • Wainapanapa State Park
  • Hana Town Center
  • Restaurants

* Fees may apply

Hana Maui Resort is Located at the end of the famed road to Hana, featuring 75 guest rooms spread over 66 lush tropical acres. Accommodations consist of plantation-style Ocean Bungalows, Garden View rooms and 1- and 2-bedroom Waikaloa condos. To enjoy the comforting sounds of the island, the rooms are free of radios, clocks and televisions. The resort offers more than 5,000 square feet of flexible indoor space, plus an additional 10,000 square feet of beautifully landscaped outdoor function space.

Property Information

Year Built: 1946
Last Renovation: 2015
Accessible rooms: 4
All rooms non-smoking: 66
Double bedrooms: 18
Floors: 1
Nonsmoking rooms: 66
Rooms with internet access: 1
Single-bedded accommodations: 42
Suites: 15
Total rooms: 66
Total rooms and suites: 66
5031 Hana Hwy , Hana, HI, 96713, United States Of America

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 2423 reviews
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Ant convention in my room

    Quite disappointed in this property. It certainly needs a remodeling/ renovation. Woke up to a bed full of ants (no crumbs in bed, no open food, no open windows or screens). Pretty disgusting. Wouldn’t be a bad idea to let travelers know there are no tv’s..but that’s ultimately on me. Just a very unpleasant evening.

    Oct 28, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Highlight of our Hawaii trip

    Beautiful views, spacious and comfortable rooms, and plenty of open spaces to relax and enjoy. Our toddler absolutely loved the pool and had a wonderful time exploring the property. We really enjoyed our stay!

    Oct 22, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Outstanding Aloha from the staff Ohana.

    What an outstanding relaxing experience. The resort exemplifies the Aloha spirit. The best staff in my experience at any resort in Hawaii and I’ve been to many.

    Oct 22, 2026
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Hawaiian Disaster

    The Hana Maui Resort a HUGE disappointment and does NOT give their clients 4 Star treatment as advertised. I definitely would not go here again under this inefficient management. Definitely do NOT put on your travel list!! We originally came to the Hana resort when I proposed to my wife here 23 years ago and have traveled here many times over the years. This trip was a Birthday trip for my wife, and resort was well aware of occasion. Upon arrival at Hana Airport, there was no one there to pick us up, did not receive a lei greeting, which we had come to expect in the past when it was managed by Travaasa. So had to call the hotel to send the driver, even though, again this had been arranged weeks before. We arrived at resort at 2 pm after waiting at airport and our room was not available. We asked where we might be able to change our clothing since we had traveled 11 hours prior and they said just use the bathroom down the hall. They wanted us to carry all of our luggage ourselves and would not give us a time as to when the room would be available. This type of service deplorable for what it costs to stay here. We finally were allowed in after 4 pm. I did find 3 dead cockroaches in the room that quickly scooped up and flushed before my wife could see, but room dusky and smelled. The infinity pool is always the star of the show and didn't disappoint. A bright spot was Chelsea at the pool bar, who was always busy but always took care of her clients. During our 4 day stay a myriad of issues, from understaffed housekeeping, kitchen staff, bellman, all of the departments that make a resort run efficiently. Inconsistency across the board. From kitchen orders to no housekeeping, not even getting our trash taken out of our room without multiple calls On our 2nd to last day we were told by airline that our flight from Hana was going to be delayed by 1.5 hours. On the day of our departure, which was my wife's actual Birthday, we had two flights booked out of Kahalui to Kauai. We were dropped off at Hana Airport by staff at 1: 45 for a 2:15 flight which we had been told by airline delayed by at least a couple of hours but was ASSURED by the staff at the resort this was not the case. Again not a macadamia nut chocolate or anything to celebrate the birthday, not even a cold bottle of water. We proceeded to wait at the airport for another 3 hours. We were without access to a bathroom or even water while we sat in the heat with no one around!! We missed both flights and got stuck on the late flight from Kahalui. We were so deflated by the days events , that we cancelled our Kauai trip and wound up staying in Honolulu, and coming home a week early. A total disaster that could have been avoided had Hana Maui Resort truly run as a 4 Star resort and it definitely is not! I cannot believe that this Hotel makes any top rated list, especially by such high end media companies such as Conde Nast. It really makes me rethink the legitimacy of some of these media company reviews. I will NOT come back, as long as this resort is being run into the ground by the Hyatt management.

    Oct 20, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing Place

    We absolutely loved the resort. Very tranquil vibe and experience. Staff was excellent too. I can’t wait to return some day. If you can stay in the bungalows, I highly recommend it!

    Oct 19, 2026
Hotel Advisories
  • AdvisoryThe following mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out. Resort fee: US $45 plus tax per room, per night This mandatory fee is subject to change. The hotel can provide current inclusions when you check-in.
  • AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort fee: $45 per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
  • AdvisoryA minimum Self- Parking Fee of $25 (plus tax) per evening, per vehicle will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
General Policy
  • Check In: 4:00 PM
  • Check Out: 11:00 AM
  • General Policies: No charge for children 17 yrs and under when sharing room with parents.
  • Kids Stay Free Policy : Maximum number of children per paid adult: 0Maximum child age: 17
  • Pet Policy : Pets Not Allowed

{{title}}

Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319