Enjoy the unique charm of a real Mexican Hacienda surrounded by beautiful gardens, traditional decor and perfect facilities for an unforgettable vacation.
Hacienda Hotel, Spa & Beach Club represents lovely aspects of Mexican culture and tradition and is strategically located at the center of the Puerto Vallarta Hotel Zone. We are just ten minutes from the International Airport, the bus station, the International Convention Center and the historic downtown area.
Whether you want to relax and enjoy our facilities and beach club or take advantage of everything Puerto Vallarta has to offer, we are the perfect choice for a hotel.
LocationNear La Isla
General Policies & Fine Print
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating4387 reviews
Showers did not work! Clean room when arrived andrea was very nice
Showers did not work! Clean room when arrived andrea was very nice internet was poor. Pool was always busy . Rated 2 out of 10 experince. The hospitality was good ! Good was okay ! Fix the water presure please add big mirrors for family fotos
First family vacation
First time here in Puerto Vallarta the hotel met my expectations and all the workers are super nice. Andrea our cleaning lady service has been very nice and cleans our room very well. Will most definitely come back and visit Puerto Vallarta.
Most of the staff were outstanding, and the hotel was beautiful
The hotel was beautiful and most of the staff were very kind. The style of the hotel is hacienda style and rustic. The detail in the decor was gorgeous. The food was delicious and the staff in the kitchen were kind and anticipated our every need and more. They went above and beyond. The only reason I gave a 4/5 is because the staff at the front were very pushy about asking where we were going and trying to discourage us from doing the hotel tours with competing company's. We had already expressed that it was not in our plans but they continued to push and were very rude about wanting to know where we were going and who we were going with. That put a damper on our mood and left us feeling upset because we didn't feel like our time needed to be managed by strangers and or feel the need to explain ourselves while on vacation. The person being aggressive I believe her name was Jennifer. Staff that really stood out to us in a positive way were most of the servers at the buffet area, and Andrea the woman who cleaned our room spectacularly everyday.
Excellent Customer Service
We enjoyed our relaxing stay at the Hacienda Buenaventura. The staff was very friendly and inviting. Capitan Jesus Zepeda was professional and very helpful with anything we needed during our stay which was the staple of the staff's service. My husband and I are definitely coming back for a second stay.
It was a memorable trip
Food is good, everyone is so nice & friendly. Ashley the hostess at the restaurant was so helpful & friendly. Wish there were entertainments. You have to walk to the beach which isn’t very far. No bathroom at the beach