Enjoy the unique charm of a real Mexican Hacienda surrounded by beautiful gardens, traditional decor and perfect facilities for an unforgettable vacation.
Hacienda Hotel, Spa & Beach Club represents lovely aspects of Mexican culture and tradition and is strategically located at the center of the Puerto Vallarta Hotel Zone. We are just ten minutes from the International Airport, the bus station, the International Convention Center and the historic downtown area.
Whether you want to relax and enjoy our facilities and beach club or take advantage of everything Puerto Vallarta has to offer, we are the perfect choice for a hotel.
Location
Near La Isla{{title}}
Resort Details
General Policies & Fine Print
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
4570 reviews
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Aug 29, 2023America loves Jatziri
I love Jatziri. She is the best . I will never forget her. My first tome in Puerto Vallarta and she was amazing. So kind so sweet. Ready to help. She really looked out for us. Every morning I looked for her. I'm from America and I felt like I was home when I seen her.. I'll never forget her. Thank you jatziri, all away from Pittsburgh pa 15216.. we love you.. thank you..
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Aug 28, 2023Truly A 3-Star Experience
Hotel Buenaventura is one of the more economically-priced hotels in the area for being all-inclusive. We were told upon booking that the food was excellent, and even though it was buffet style and most of the time did not look too appealing, and most of the cuts were very cheap (dark meat chicken, virtually no seafood, pork, etc.), it actually was very flavorful. The pastry selection was always fresh and delicious and the bread was always soft and plentiful. The facilities do need a little bit of an update, though the style is in the old hacienda style, so I would not expect the style to change. There are small things like the AC not getting cooler than we would have liked, the bathroom door hinges being slightly off so that it was hard to open and shut it, and the sliding closet door not sliding unless you put some muscle into it. The pool water was warm and clean, despite not being chlorinated. Every morning there were staff out there clearing out the debris and there were a lot of people on watch. Pancho the Iguana made a few appearances. I'm not a fan of wild animals being kept in captivity as pets of any kind, but he seems to be okay and he can defend himself against unruly kids. Antonio, the morning server, who has been there for more than 25 years provides some of the best service I have ever had in any hotel. I work in hotels and I know a gem when I see one. He is caring and attentive. We would go back there simply to have breakfast with him. We probably won't come back to stay now that we are more familiar with PV, but it was still a good experience, and a great family-friendly and well-priced option.
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Aug 27, 2023
Charmed By This Hotel
The staff here are warm and welcoming at this all-inclusive resort hotel. We stayed for three weeks in our very comfy room. For several evenings a week, we received bedtime turndown service, including an offer of fresh towels and complimentary toiletries. So nice! Special shout-out to Efren, Karina, Roberto, Alfredo, David, Candi, and Miriam. They all made our stay very pleasant. We recommend this for travellers seeking a Mexican experience, not a this-hotel-could-be-anywhere-in-the-world experience. The heated pool is busy and boisterous, especially in the afternoon and early evening. The beach is nearby with bar service right to your chair! The hotel is well situated close to the Galleria, the harbour, and a Chedraui grocery store.
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Aug 26, 2023Bad service
Bad food no choices Drinks were too water down Front desk was terrible my room was leaking no one fixed it on my stay 6 days Restaurant too Smokey no fans on lunch area, front people stole money from me I never got it back
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Aug 23, 2023
Hacienda Buenaventura Hotel
Amazing food & location. Older infrastructure. 5 min walk to the beach. The pool area can get busy in the afternoon and evenings as it closes at 8pm. They could use some fragrant laundry detergent for their bed sheets.